HT4436 iCloud problem

I could not get my email to work On My Mac (I can send mail there out and I can get on iCloud.com and use my email).
I can not get on my System Preferences iCloud account.
There is a yellow delta exclamation point sign on "Back To My Mac" and it says Couldn't start BAck to My Mac.
I have disabled this function as per instruction  and restarted etc.
BUT  I still can not get into System Preferences iCloud account.
This is a problem I wish to fix  ASAP.
I use an iPad and AppleTV and I do not have any problems with them except I can not use Photo Stream now.

Welcome to the Apple Community.
If the Apple ID isn't yours you should delete everything since it doesn't belong to you. However you will need the previous owners details to do this.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

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    Hello,
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    Zimmer-87 wrote:
    Hello,
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    Does anyone has any suggestions ? |
    Thanks in advance.
    Hi the same problem now at me say that it is possible to write somehow in podderzhkuapple and to send them a photo with the check and a box what exactly you bought it but as well as where to write and what to do?

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    Hallo Shadowrap411,
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