HT4436 Just received an email from iCloud stating that my free upgrade was going to expire and decrease to 5, when I had been using 10+. What is this??
I just received an email from icloud stating that my free upgrade was going to expire and it would decrease to 5 (when I have been using 10+). What is this??
The actual amount of extra free storage varies depending on how much storage previous subscribers had.
If you do nothing your storage will dowgrade to 5GB so you should make sure you don't have more content than this.
If you want to continue with the increased storage by paying for it, please see
http://support.apple.com/kb/HT5527
and expand 'How do I purchase my current plan?'.
Similar Messages
-
I've just received an email from 'Apple' saying that my apple id was used to sign into iCloud on an iphone 5S. I have an iphone 4. It then asks that I 'click here' to confirm my details and change my password. How do I tell if the email is genuine?
Apple will not ask you to click a link in an email. They may tell you to log in to your account to reset your password. Go to https://appleid.apple.com and log in if you ever want to change any information in your profile (or your password). And do not click the link I just posted; instead enter it into a browser.
You can verify the devices assigned to your account by going to https://icloud.com/find (again, don't click it), where you can see a list of devices registered to your Apple ID.
As a general rule, you should never click a link in an email or forum post without verifying it first. You can see where it goes without clicking it in most email programs and browsers by hovering your mouse pointer over it. On an iPhone you can check where it goes by holding your finger on the link (rather than just tapping it). -
Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do? Do you think this is just a way to get my credit card information?
It sounds like a phishing email. You can't "cancel" purchases. You've now given them your AppleID and password, so you should immediately change your password to something new and very secure.
Also watch out for suspicicious activity on your account. -
I just received an email from iCloud security Center about irregular activity on my account and needing me to verify my account with information like my SS#. Is this legit?
Abbie11 wrote:
It doesn't seem legit when asking for my SS#.
A very good point...
Better to be suspicious... Than Sorry... -
I received an email from Icloud support that I used 4.8gb of storage out of 5.0 available. When I check on systems preferences, i show only using 228mbs. Please advise?
The message probably was sent by mistake. Ignore it, unless you have problems with the iCloud email address
-
I received an email from apple stating my icloud storage was almost full. I deleted apps and photos and the storage has not changed, so what am I supposed to do?
... I clicked on it (I know I am not supposed to do this - I won't ever do it again) and no window opened up.
You're right - it is never a good idea to click on links sent in an email unless you are absolutely certain they are legitimate, and that is only becoming more difficult as spammers and phishing attempts are getting better every day. Having no association with Verizon is all the more reason to simply delete the thing.
Next, by supplying your email address all you did was confirm to whatever site was sending you this spam that your email address was legitimate. Again, when in doubt just delete the email and forget you ever saw it.
... How can I check to see if my computer has been hacked and how can I protect it further.
The good news is that is highly unlikely. The bad news is that your email address might be used as the "from" address for spam sent to others, and that you are only more likely to get more spam from the phony Verizon site as well as every other potentially malicious operators.
The best advice would be to simply abandon that email address, but if you can live with the previous potential concerns it would be overkill. I would recommend changing your passwords for financial institutions (banks, credit cards and so forth) as well as your email account or accounts. That is simply good practice whether or not you did what you did.
As far as any malware is concerned, again that is unlikely, but make sure you run Software Update to get all Apple's latest updates. -
My husband received an email from Apple stating our account was frozen and we needed to update our credit information. We recently got a new credit card and so went ahead and updated information. They asked about mothers maiden name and social security information. Now we are feeling skeptical. Are these the kinds of questions Apple would ask? Now all my information is out there and I can't even get a hold of a human being at support to answer any questions for me as to whether they sent this or not????? Help!!!!!!!!!!!!!!!!
That email was a phishing attempt to get your iTunes account and payment details - iTunes accounts aren't 'frozen', and iTunes don't need your social security info.
If your husband entered his card details then he should contact the card issuer immediately and get it cancelled and replaced.
He should also change the password on his iTunes account e.g. via the Store > View Account menu option on his computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected] -
Just received an email from Apple Administrator
Hello I have just received an email from Apple Administrator questioning the use of my icloud email as I accessed it via two different devices
Is this for real or is this a hoax?
Account Holder
This account is been accessed from two location simultaneously which
indicates insecurity, we will be suspending this account except you
confirm owner's legitimacy by verifying this account.
U/s/e/r/n/a/m/e:
P/a/s/s/w/o/r/d:
L/o/c/a/t/i/o/n:
Failure to receive confirmation of ownership of this account within
24hours will be tantamount to termination of this account permanently.
Thank you,
Greg Hamiton
Webmail Engineer
(c) Apple webmail 2013.It's a scam (phishing) to try to get you to disclose your iCloud credentials. Apple requests that you forward these to [email protected]
-
Received an email from iCloud telling me my storage is full ,when i go to storage
Received an email from icloud telling me that my storage is full, when i go to storage on my iphone it tells me i have 4.4 GB available, what next???
Does it say disabled for security reasons or just disabled? If it just says disabled, go to the iTunes billing team's support site and email off the error, include your billing address for the account and the last 4 digits of your credit card and they will fix it up within 24-48 hours.
http://apple.com/support/itunes/contact.html -
I recieved an email from itunes stating that someone was trying to use my apple acct. so I was going to email apple but noticed that the email address was not apples. What should I do if anything? Thanks
dont give your password. in fact change your apple id password. treat the email as spam/phishing
Peace, Clyde -
i just got an email from Apple, asking me to complete a survey. If I don't then I'll loose my Apple ID. I think this is spam/virus/hacker. Anybody have any info on this?
There have been a number of phishing scam emails going around for at least half a year...do not respond, click links, or do anything with that email. Apple does not operate that way.
See: http://www.apple.com/legal/more-resources/phishing/ -
I lost my iPad. I located it using the Find My iPad feature. I got an e-mail from Apply stating it had been found. What does this mean? Does this mean someone used it, tried to use it or what?
When you say an email from Apply, do you mean that the sender is named "Apply"? If so, what is their full email address (e.g. [email protected])?
-
Hi I got an email from itunes saying that my pre order was ready and when I click on the link from my ipad it takes me to the itunes store app and then it doesn't do anything help with this please .
<Link Edited By Host>Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan -
I received an email from iCloud asking me to update my details is this authentic?
I heard that Apple had some virus issues recently. I have updated my software but am a little suspicious about an email I have just received from "icloud" aksing me if I have recently changed my details and I need to re submit them. I have not changed anything by the way. So want to be sure this is an authentic email from Apple.
I would actually get in contact with iCloud support itself. You can do this by going through the express lane, which is available at http://expresslane.apple.com . They may as for you to get them the meta tags or something, so they can determine if it is real.
-
Just received an email from Apple? saying that they needed some personal information is this a scam?
I just received an e-mail from "Apple?" saying that they charged $599.00 to my account and if it wasn't me than give them all sorts of personal information and they will look at it I did NOT spend any money at Apple! is this a SCAM?
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933
Maybe you are looking for
-
Cannot send email anymore from IPad Air
>>Duplicate post removed to comply with the Verizon Wireless Terms of Service Please see Cannot send email from my IPad Air<< Message was edited by: Verizon Moderator
-
Given an url address how to send a mail?
Hi, I would like to know the solution to this problem. Given the address eg. [email protected] how to open or enter the mode similar to reply button in hotmail. thank you. I did try this code. Doesn't work. PROCEDURE kr_sendmail( p_mail_subject IN VARC
-
I am using the ActiveLock software to password-protect my phone apps, and this porgram has a list of almost all programs installed on phone (even the default ones) and I am wondering which is the name of the application which makes possible the conne
-
ViewRowSetIteratorImpl: which condition sets mRefreshNeeded to true?
Hi, I have a view containing some rows. Checking a specific key to not found, i create the row with this key and insert into the view. Looping through the view later on causes oracle.jbo.TooManyObjectsException: JBO-25013: Too many objects match the
-
Problem with WiFi on Mountain Lion
It is a problem WiFi with Mountain Lion on iMac 20"(2008) WiFI on 5GHz band does not work since we moved to the Mountain Lion (gives two, tree pings and then „time out" and then repeat) On 2.4GHz WiFi occasionally give a time out This thing no happen