HT4436 my icloud mail account doesn't receive any more.  emails come back 'undeliverable'

it worked initially, but stopped in December

Check the outgoing SMTP server settings for the mail account on your phone and make sure that they are the same as on your laptop. You may need to use several alternative SMTP servers depending on whether you are sending mail via your home wi-fi or via 3G. Ask your ISP for the first one and your mail provider for the second. You can enter multiple SMTP servers on your phone and it will try them in turn.

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    Try going to Mail/Preferences/Accounts/iCloud/Advanced and setting Authentication to Apple Token.

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    It's nothing to do with your storage levels: there are limits placed on the numbers of emails you can send.
    I quote:
    iCloud has several safeguards to ensure that only iCloud members can send messages using the iCloud outgoing mail server. Among these safeguards are reasonable limitations on:
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    The number of recipients to whom you can send each day (1000 recipients)
    The maximum number of recipients per message (100 recipients)
    The size of incoming and outgoing messages (20 MB)
    iCloud email has been designed primarily for personal use. Sending unsolicited bulk email messages through iCloud email servers is prohibited. To review the iCloud membership agreement and acceptable use policy, please see the iCloud Terms and Conditions.
    If you have reached these limits you will have to wait until tomorrow.

  • AIM account doesn't receive any emails sent from my iPhone

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    Check the outgoing SMTP server settings for the mail account on your phone and make sure that they are the same as on your laptop. You may need to use several alternative SMTP servers depending on whether you are sending mail via your home wi-fi or via 3G. Ask your ISP for the first one and your mail provider for the second. You can enter multiple SMTP servers on your phone and it will try them in turn.

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  • I am not receiving email on my iCloud mail account what should I do?

    II am not receiving email on my iCloud mail account what should I do?

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  • HT204053 iCloud mail account on iphone, but password doesn't match corresponding Apple ID password

    I have an iCloud mail account on my iphone linked to my Apple ID. however, the password to iCloud account appears to be different to the Apple ID password and I don't know what the password is. Is this how it should be or is it a glitch? Is there any solution to recovering it, as I cannot use the mail account without the password?

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    http://support.apple.com/kb/HT5624
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  • HT4436 what is the incoming mail server on my iCloud mail account?  a sample is greyed out, and I can't enter one even if I knew it.    thanks,

    what is the incoming mail server on my iCloud mail account?  a sample is greyed out, and I can't enter one even if I knew it.    thanks,

    Try deleting the account and then reenter it. Be sure to remember the username and password used.
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  • HT204053 Is it possible to have two (or more) different icloud mail accounts (not alias) under the same apple id? If not what is you best advice for all family members to have their own e-mail and still share the purchases under the same apple id. Thanks

    Is it possible to have two (or more) different icloud mail accounts (not alias) under the same apple id? If not what is you best advice for all family members to have their own e-mail and still share the purchases under the same apple id. Thanks

    mannyace wrote:
    Thanks for the response.
    So I basically won't run into any trouble? I
    There should be no issues. Its designed to work like that.  You don't change Apple IDs just because you get a new device.
    mannyace wrote:
    Thanks for the response.
    Is there any chance that the phones can fall out of sync?
    Unlikely. But nothing is impossible.   Though I don;t see how that would happen. As long as both are signed into the Same Apple ID / iCloud Account they will be N'Sync. (Bad Joke)
    mannyace wrote:
    Thanks for the response.
    If I get a message or buy an app or take a photo on the iPhone 5, how do I get those things onto the iPhone 6?
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    Alternatively, you can simply go to the App Store App->Updates->Purchased and look for the App there and download it. Purchased Apps will not require payment again. i.e They'll be free to download to the iPhone 6 once purchased.
    SMS Messages will sync over using Continuity as long as they are on the same Wifi network. Otherwise, restoring the iPhone 5 backup to the iPhone 6 will transfer all messages received up until the backup was made onto the iPhone 6.
    Images, can be transferred either through Photo Stream
    My Photo Stream FAQ - Apple Support
    Or any Cloud service you want such as Dropbox, or One Drive.
    mannyace wrote:
    Also, something i forgot to ask initially: Should I update the iPhone 5 to iOS 8 first or does that not matter?
    If you want the Continuity features as explained above you need to update the iPhone 5 to iOS 8. Otherwise its not all that important.

  • Remove additional icloud mail accounts

    My daughters each have an iPhone, and they've been using my apple ID in the app store and for their mail. Since I discovered the family sharing, I setup an icloud account for each of them, but when I go into settings, icloud, scroll to the bottom under advanced and click on mail, they have other icloud mail addresses, not the one I recently setup under family sharing. How can I delete these icloud mail accounts and set their phones up to use their new icloud account?

    Yes, I'm trying to setup Family Sharing because in the past, their devices all had my Apple ID, so they could buy apps and music, but as they're getting older, they're tired of sharing the same Apple ID, mine, because when someone texts them, they both get it.
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    I know this must be confusing to understand, I use Android, so I've attached a couple of pictures from the settings screens that I'm referring to. Hopefully this will help me explain it better so you understand whatII'm trying to do.  Thanks.
    <Images Edited by Host to Remove Personal Information>

  • HT4796 "Mail Accounts" doesn't show up as option to choose to migrate from XP

    I am attempting to migrate files from a WinXP computer to a Mac Mini running Mountain Lion. Almost all files transferred successfully, but it doesn't appear that the Outlook email transferred. In fact "Mail Accounts" doesn't show up as an option to choose in the migration screen. I have done the migration successfully to three other computers, but they were running Lion. Any ideas?

    Try rebooting the device. It should be in Settings right under General. You may need to go to Settings<General<Reset<Reset All Settings (don't erase data) and setup as a new device. The iCloud login should appear during this step. Just keep setting it up, then go back to settings and see if the iCloud tab appears.

  • ICloud mail account could not be enabled

    Since I have updated to Mavericks I have been having difficulty with "Mail".  I had 4 accounts; two of which were gmail accounts.
    After reading about the gmail issues, I was hoping that the recent "Mail Update for Mavericks" would solve my issue. Unfortuantely my issues remain.
    The problem first began with the program taking minutes (up to 10 min) to load; forcing me to force quit the program many times.
    I slowly deleted the various accounts from my icloud account. Interestingly in the System Preferences under "internet accounts" it would initially not display all of the accounts that I had listed in the mail program. It would also take 10 min to load the accounts into the Accounts Pane on the "internet Account" dialog.
    Even after deleting each of the accounts; including my icloud account and then only re-enabling my icloud account things didn't get better.
    Now "mail" doesn't load at all. And I can't enable "mail" in the Icloud system preferences.
    It times out after 3-5 minutes saying "Your iCloud mail account could not be enabled. Try enabling it again". Of course; trying again gets the same message.
    So I'm stuck not using "Mail" at all; and I don't know what the issue is.
    I've moved on to "AirMail" and it is working fine. But would like to use "Mail".
    Any one else getting this???

    I had this problem & found these instructions, it worked everything as it was before the upgrade now, except I've lost the old email accounts I deleted.
    The problem was caused by dodgy entries in the accounts.plist file in my User Library folder. It appears that either when I upgraded to Mavericks this file gained many thousands of duplicate entries, or maybe these entries were in there before but previously the OSX/Mail combination was more tolerant. When I removed these the problem with Mail disappeared. Here’s what I did….
    1> Make the user Library folder visible - in Mavericks this is a lot easier than Lion/Mountain Lion. Simply open up your user directory in Finder, select menu View>Show View Options, and select “Show Library Folder”
    2> Navigate through username>Library>Mail>V2>MailData and select the Accounts.plist file. If this file is multiple megabytes (mine was 40+mb) then this is likely the cause of your problem (once sorted mine ended up at 19k in size!)
    3> To be safe, make a copy of this file (I placed the copy on my desktop).
    4> Using your chosen text editor (I used Text Wrangler but I’m sure TextEdit would work just fine) open the Accounts.plist in the MailData folder (not your backup copy) and take a look. If it’s the same as me you will find hundreds and hundreds of entries for the same mailbox repeated in there. Mine was an old MSN mailbox that I never use any more (I’ve seen in other forums that other Hotmail type accounts also seem to be the culprits in this context). There will likely be two lots of repeated data, one in the XML “DeliveryAccounts” <array> section, and one lot in the “MailAccounts” <array> section.
    5> Delete (keeping in mind the need to select the XML sections correctly from <dict> to </dict> completely) all those extra entries that you found, keeping the mail accounts you do need, in the XML and save the file.
    6> Mail should open up nice and fast again and not eat your system
    7> If this did not work, and causes problems because of over eager deleting in <5> you can replace your broken Accounts.plist file with your backup and try again.

  • ICloud mail account will not retain new password.

    ...solved ~ by deleting old iCloud mail account, and adding new one.

    My hotmail accont on Macbook air was working fine with Mbox. Was able to download folder and all the info from hotmail server into Mail. Now only able to send email out and can't receive email unless change the port 995 instead of 9143 on Mail setup. any solutions. wish never had hotmail account.

  • How do I recreate my iCloud mail account on my iPad Air.

    Took my iPad Air to Genius Bar at Apple store bekse of frequent system crashes/freezes.  Tech removed all apps and system, then reloaded iOS.  Result was like having a new device with no Settings/ apps.  Tried to recreate settings, including mail accounts. All OK until tried to recreate iCloud mail account.  Won't allow me to recreate bkse keep getting notices email user name is already in use (it is, it is mine!), and SMTP ICloud server is not responding/ accepting email name.  How do I recreate my iCloud mail account so that it works on my IPad?  Suggestions?

    Let's try deleting the iCloud account from your iPad, then adding it back.
    If you have any photo stream photos on your iPad, save them to your camera roll by opening your My Photo Stream alburm, tap Edit, tap the photos, tap Share, tap Save to Camera Roll.  The force close the Mail app by double-tapping the home button, locating Mail in the list at the bottom, tap and hold Mail until it wiggles, tap to close it, then tap the home button agian.
    Then to delete the iCloud account go to Settings>iCloud, tap Delete Account, choose Delete from My iPad when prompted.  This only deletes the account and your iPad data from your iPad, not from iCloud.  Then go to Settings>iCloud and sign back in and turn on your sync settings, confirming that Mail is set to On.  Your iCloud data will reappear on your iPad after a brief delay as it redownloads.  Open Mail and see if your iCloud account is there now.

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