HT4436 My ipod touch is frozen on the disabled screen because my passcode was entered wrongly numerous times, how do I fix it?

My ipod touch is frozen on the disabled screen because my passcode was entered wrongly numerous times, how do I fix it?

The options are listed at the bottom of this article: http://support.apple.com/kb/HT1212.  The best option is the first (listed under "If you have previously synced with iTunes"): back it up and restore it on the last computer it was synced with after setting the passcode.

Similar Messages

  • My 3rdG iPod Touch is frozen on the home screen and the volume and time works but the screen doesnt, what do I do?

    My 3rdG iPod Touch is frozen on the home screen and the volume and time works but the screen doesnt, what do I do?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

    my ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

    hi if you have a backup on your computer you could hold the lock button and homebutton for about....10 seconds the screen will flash and it will want to be connected to iTunes connect and restore it

  • My IPod touch is frozen on the apple screen how can I move past the screen

    My IPod Touch is frozen and I can't get passed the apple screen how do I unlock it

    Have you tried a hard reset yet? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.  If that doesn't work, you'll need to connect the iPod to your iTunes library in recovery mode using the instructions in the Apple support document below and restore it.
    iOS: Unable to update or restore
    B-rock

  • My ipod touch is frozen on the boot screen

    Ipod Touch. 2nd Gen. 4.2.1 Firmware. Itunes Version: 10.2.2.14
    A few nights ago.. I turned off my ipod touch to conserve battery power.. When I turned it back on.. It froze on the boot screen. What I mean is.. It is showing the apple logo and the loading circles.. are frozen. When i plug my ipod touch in.. My itunes.. When i click on itunes whilst open... It does not maximize.. When I unplug my ipod.. Itunes starts working again.
    I have tried Recovery.. and it does not work..
    Any suggestions..
    Thanks..
    Henry

    Ingo2711 wrote:
    Did you try to connect in recovery mode? iPhone and iPod touch: Unable to restore
    Make sure your ipod is charged at least 10 min before you connect to the computer. Also make sure to have the latest version of iTunes (10.4)
    As you can see.. Stated above.. Quote "I have tried Recovery.. and it does not work.." Unquote
    Any other suggestions?

  • What can i do if my ipod touch is frozen and the lock screen is in blank?

    What can I do if my iPod touch is in blank? All I did was just disconnect it from charging and then it was in blank.

    See Here...
    iOS: Not responding or does not turn on
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • My Ipod Touch is frozen on the apple screen

    ...and will not sync with my computer.  I have tried to restart in safe mode but it will not restart in safe mode.  Sometimes the apple logo gets bright but still will not sync or restart.  Is there any way to clear it and start over?  Prior to this incident I was watching a video, paused it while it was docked on my radio, and then it locked up.  I was looking to get a 64g but now not sure if it is worth it given this problem with my 32g.  Any thoughts?  Your help is greatly appreciated. 

    Your "understanding?"  I have never heard of "safe mode."  Well, I'm going to ignore that reference and simply make my recommendations.
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • My ipod touch randomly went to a negative screen with distorted colors..what is this and how can i fix it?

    pleaae help me

    You can change that in
    Settings > General > Accessibility > Turn of "White on Black".

  • My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

    My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen.  Can anyone help me out?

    My IPOD TOUCH is frozen with the Apple logo sitting there on the screen.  I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it.  I can't turn it off.  The screen will also flash as though it will turn off then goes back to the logo screen.  Does anyone know what the heck is going on with my IPOD?  It's reall frustrating me...ALOT!!! 

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • HT1430 My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

    My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My ipod touch is frozen in the start up mode. I've tried to do a hard reset and it didn't work.

    My 4th generation ipod touch is frozen in the start up mode. I've tried to do a hare reset on it and the apple comes up then it goes to the next screen with the loading circle and freezes up.

    Try connecting the device to your iTunes library in recovery mode and restoring it using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • My iPod Touch is frozen on the iTunes music note logo and the USB plug picture.  Tried resetting - didn't work.  Tried restoring - didn't work.  Any ideas besides throwing it out my window?

    My iPod Touch is frozen on the iTunes music note logo and the USB plug picture.  Tried resetting - didn't work.  Tried restoring - didn't work.  Any ideas besides throwing it out my window?

    Does the iPod/iTunes go through all the steps of restoring the iPod? If yes then:
    Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
    Above from:
    http://support.apple.com/kb/TS3694

  • My ipod touch is frozen on the apple icon...Any ideas???

    my ipod touch is frozen on the apple icon ...how do i fix this???? 

    hold the sleep/wake button and the home button at the same time for 10 seconds and if that don't work restore it via itunes

  • My ipod touch is frozen on the connect to itune screen after an update

    My ipod touch is frozen on the connect to itune screen after an update.  What do I do to solve the problem.  The power on-off button does not permit me to reboot the system.

    The BOLD may be necessary
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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