HT4436 Our family iPads and iPhones and all linked to the cloud and all the "switches" in settings are turned on...so why for example can't I see on my device any of the photos my wife has taken on her device?
Our family iPads and iPhones and all linked to the cloud and all the "switches" in settings are turned on...so why for example can't I see on my device any of the photos my wife has taken on her device?
Are they all using the same AppleID?
Photo Stream - http://www.apple.com/icloud/features/photo-stream.html
iCloud: Photo Stream FAQ - http://support.apple.com/kb/HT4486
Similar Messages
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Follow-up: 203908177
Dear sir/madam
Please I'd be happy if we can claim where we are misleaded when buying the product : The retailer or seller should know what they are selling ... For example I asked earphone for my shuffle ipod 3rd generation showing it but the they gave me an ear phone which just was like an ordinary earphone where I can't low and high the volume nor I can select the playlist ... Please read below
that I wrote to you in the email I've sent to you on last April as followed :-
Dear madam/sir,
It's me Santosh Lamichhane who just arrived to my place in Kathmandu, Nepal after a month visit in Bolivia and Argentina ...
Dear madam/sir, I like to inform you that while my visit in Santa Cruz de La sierra in Bolivia I bought a new earphone for my ipod shuffle 3G due to the problem in my old earphone on the date as followed in the bill of as shown
ALTEK
PN 26986 VN 24186
Vendedor:
Federico
Date 02/04/2012 time: 03:34:22 PM
I did checked the earphone there same time and found that I can't lower or high the volume from that new purchased earphone and even asked why and one of your senior staff said it might be the problem of my ipod shuffle's setting, Since the beginning of the time of purchase till I came to Nepal 4 days ago I didn't use the ipod because I'm not able to increase the volume and I didn't took my laptop with me while my visit there ...
But when I try to restore my shuffle here ; even that doesn't works ... Today and yesterday when I checked my friend's earphone of ipod - it was working on my shuffle and my earphone also working in his classic ...
I want to kindly request you since I showed my shuffle at the time of buying earphone there in Altek, San Martin AV in SAnta Cruz de la Sierra in Bolivia and asked I need the earphone for my ipod shuffle 3G It's not my fault ... Could you please ask the agents of apple here in Kathmandu to replace it with the working the right compatible earphone for me ...
Hope to hear from you very soon ...
Thanking you
From Santosh Lamichhane,
Cell +977 9802033662, 9813716393,
+977 (1) 5002018 Res ...
1210 Tikhedewal 28, Lalitpur SMPC 14, Kathmandu, NepalYou will not get a reply from Apple in these forums. As stated in the information to which we all agreed when we signed up here, these forums are for user-to-user assistance, not for getting technical assistance from Apple. All you will get here is suggestions and commiseration from we your fellow users. If you want to express your displeasure directly to Apple, call the tech support line and ask to speak with Customer Relations and see if there's anything they can do for you. Please keep in mind that the CR rep will not have caused your problems, so keep your calm and be polite; they're just working stiffs too.
Message was edited by: Dave Sawyer -
the song is in the cloud and on my iphone but not on the imac. all other purchased songs are on the imac. any ideas? thanks
ITunes menu, preferences, store. Check off show iTunes in the cloud purchases. Return to your music library. Click the cloud icon to download it. You must be signed into iTunes under the store menu.
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I had a previous iPhone, my current iPhone and my iPad that are all connected to one cloud. Can I delete the backup from my previous iPhone? Will it delete in the cloud AND on the phone? or does it just delete from iCloud? or does it just delete from the phone? Someone please help!
You can delete the backup without any problem. Only the backup will be deleted from iCloud and nothing else will be deleted, so you can do it without worrying about losing data on iCloud or your devices
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If I backup my iTunes Library by saving the iTunes folder on an external hard drive using the instructions contained in the link below, will it also back up all my iPad and iPhone backups as well as App Data and Documents from my devices? In other words, will it also create backups for the backups? Thank you.
Back up your iTunes library by copying it to an external drive
Furthermore, when it is time to restore the iTunes folder I copied to my external drive to a new iTunes program on my new computer, how will it merge the information once I plug in my iPad or iPhone to that new laptop to sync? If I did the iTunes library backup a couple months ago and I've added documents/music/pictures on my devices since then, what will happen when I try to sync it with the new laptop now working off of the iTunes library backup from a couple months ago since the information is no longer the same? Which information will dominate and thus be kept? Will it delete the new information/data/pictures/documents/music off of the devices since it is not on the iTunes program when it syncs?
Sorry for so many questions, but they are all related to backing up and restoring iTunes. I am not very tech savvy if you cannot tellIt would be a good idea to look into a bigger hard drive. They are not that expensive any more and can save a lot of headach. This is even more important if you are buying music from the iTunes music store. If you lost those files they are gone.
The point of having it on your PC and iPod is to have a backup. If the iPod fails, or you need to go back to the DVDs and find they are scratched, or just can not be read you have lost days of work converting and organizing all of those songs.
Or the iPod could hard drive could fail and then you will have to try to bring all of those files back from DVDs. You end up with a mess since some songs will probably be on multiple DVDs, have different names ect. Trying to reorganize it all can be a pain. -
Ok Apple users...Is there a way to delete e-mails on my Mac and not have to delete the same e-mails on my iPhone, and iPad...and vise-versa. I have the Cloud, and thought that everything would sync all of the time. If you know of a setting I need to adjust, please let me know.
Are you referring to @mac.com, @me.com or @icloud.com emails? Or some other email providers emails?
If the former, it should do that automatically. If the latter, no. iCloud does not (nor is it supposed to) sync non-Apple provided emails. -
what's the point of buying 200 gb storage if when I delete a photo from my iphone is cleared on all devices, I want the photos I take remain stored in the cloud and to make room on my iphone
Yes...I do not get it
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ITunes Match is on but IPhone 5 cannot access any songs stored in the iCloud. I have no issues with my IPad playing music stored in the cloud. All settings appear correct. ITunes Match is turned on on my PC. No matter what I do I cannot get get any music even when I try to sync tunes purchased from the IStore.
Hello mwbark,
The following article contains information that may be helpful in getting your iPhone working with iTunes Match.
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/TS4054
Cheers,
Allen -
My daughter got a new ipod touch and set it up using my apple id. Once she sync'ed it, she had all my contacts, so she went ahead and deleted the ones she didn't want. Unfortunately, my iphone then sync'ed to the cloud and all my contacts were wiped out (the ones she deleted).
So, I wiped my iphone and did an icloud backup/restore. This restored all my apps, but my contacts are still the ones from when my daughter did her update. It doesn't appear as though I got back my contacts, even though I chose an icloud backup from before the deletion. Logging into icloud shows the reduced/deleted contacts, not the full list I had, and I can't see a way to revert back to an old copy.
Any ideas? I thought restoring from the cloud would have done it, but the contacts I got were the 'current' copy, not an older/archived copy.
I'd appreciate any ideas. None of the articles I found seemed to address retrieving an 'old' copy of your contacts from the cloud.The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone. -
Hi all. I. Bought videos from iTunes and also bought the lowest amount of extra iCloud storage. I assumed the videos could be stored in the cloud and called back automatically to the iPad when I needed them. They won't all download, Apple hasn't answered my call for help via e mail, and I don't know what to do. I deleted stuff from the iPad and got rid of some of the videos I'm not watching (hoping to maybe download them again later on).
I don't get how the Cloud works, and I don't really know which article to read for info. HELP?
thanks,
IsabellaNot all video is available for redownload.
Purchasing more icloud storage has nothing to do with itunes purchases.
Itunes purchases ( the ones that are made available for redownload) are automatically available in icloud. you do not have to purchase any icould storage for this.
You should not delete anything. you should always have a backup copy.
Movies are only available for redownload in the U.S:
Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available. -
My wife has gave me her old ipad what would be the best way to set up her new ipad and to have my own ID?
Backup the old iPad first, either to itunes or iCloud.
Once that is done, setup the new iPad from the backup. Choose the Restore from Backup option when setting up the new iPad.
iOS: How to back up / Restore
http://support.apple.com/kb/ht1766
When that is done, wipe the old iPad clean and set up as new.
Settings->General->Reset->Erase all Content and Settings
You can create a new Apple Id when you set up the iPad again. -
question, is it best to restore a backup from my 5s or, set up as a new phone. I have all my stuff in the cloud and also subscribe to iTunes match.
I have to agree with Alfred above. I had an iPhone 4 and set up my 6 as a new one. I did it in steps, getting the basic stuff like email and iCloud set up first, then adding apps, and finally loading all of my music. I feel it was worth the investment in time as I did not end up not migrating quite a few apps from the 4 to the 6.
Thinking about it, I'm not sure I could have done it from a backup since the 4 wasn't running (and can't run) iOS 8. In any case, it was never on my radar. -
I have a purchased app that will not show up in the cloud and is no longer in the app store. Is there a way to get it from my iPhone to my iPad?
You should be able to copy it from your iPhone to your computer's iTunes via File > Devices > Transfer Purchases, and if it's compatible with your iPad you can then sync it to it
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I want to give my old iPhone 4 to my grandson to use like an iPod Touch. Wifi only. How do I deactivate my info..so he can buy his own apps. and not have the cloud pushing all of my data to my old phone?
Just turning off Cloud will not prevent him from turning it back on.
Rignt now, if he uses the App store, iTunes thinks it's talking to me.First, turn off iMessage, FaceTime & delete the iCloud account, while your sim is still in the phone. Then: Settings>General>Reset>Erase All Content & Settings. Give it to your grandson & he gat then set it up as he wants.
Important your turn iMessage & FaceTime off to disassociate the phone from your Apple ID. Apple "claims" to have fixed this with iOS 6.0, but until I can absolutely confirm such, I still recommend you turn all of that stuff off first. -
I have signed to up to iCloud and am pretty sure that all of my settings are turned on appropriately. However I get syncing from iCloud to my iMac and to my iPhone, but I am unable to get my iPhone to sync with the iCloud and most obviously calendar events, so that if adding an event on my iPone it never appears on my other hardware? Can anyone help me sort this out?
Re: check that the appointments in my phone are going into iCloud calendars....exactly how do I do this? I fear this is a really stupid question!
My iCloud account is set up with my Apple ID as one email account (for example [email protected]) which is the email account I use to sign up for internet sites like Amazon, Apple,etc, so that I can differentiate vendors/mass emails. But my default calendar on my iPhone is in a different email name (ie [email protected]) which I use for most communications to friends, relatives, etc. and it is this account that holds most of my appointments. To further complicate things I have other email accounts that I use for business/professional and community work. If I want all my calendars to show on my iPhone AND sync to my iCloud, do I set this at the phone level or the iCloud level? or both?
Let me clarify....It looks like if I go into appointments that I previously set up through my personal account (ie above [email protected]) and edit the entry on my iPhone, selecting the iCloud "home" calendar within the entry, it will then sync to my iCloud account, no problem....do I have to do this to EVERY entry I have? or is there a way to name my personal account as one to sync to iCloud?
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