HT4461 App Store in OS X Mavericks

I wonder if OS X Mavericks has anything to do with the App Store.
Since I updated my OS into Mavericks, it's not working as usual.
Right after an app update is completed, it reappears in the Update list.

No, the older version of Pages has been removed and the current version requires Yosemite.
You can try contacting Apple Customer Support (Contact Us lower right of the page) or the on-line store, lower left, and see if they have a solution.

Similar Messages

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    After installing Mavericks, I can't update any of my apps, or open any previous apps. When I do try to sign in, it always says "An unknown error has occurred". I have a yahoo.com Apple ID, but even when I try signing in with a gmail.com Apple ID, I get the same error. What is going on?

    That worked gor me as well.
    Go to Library/Preferences/SystemConfiguration and then delete NetworkInterfaces.plist
    Restarting. Going to the system prefs/network - saving then launching the app store.
    Did the trick for me.

  • Cannot connect to app store after updating to mavericks

    First time I've had to post here, never had a problem before. Couple days ago it pops up that I have an update to mavericks for my macbook pro. Go ahead and install it and all the sudden I can't connect to the app store. I click the sign in button and nothing happens. I've tried the stuff I can think of from resetting it to disk permissions and nothing works.
    Worked fine before the update, obviously since i had to have it to get the update but now nothing

    well as an update, last night it just started connecting again. No rhyme or reason but I clicked it and it magically connected.
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  • "Use the purchases page to try again" App store update error in Mavericks

    When Mavericks came out, I did a clean install of the OS. The first thing I did upon logging in, was reverting iTunes back to 10.7 before I opened it so it wouldn't update my iTunes library files and make them incompatible with any version lower than 11 (I went backt to 10.7 some time ago).
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    And so after trying to update it from the purchaes page, I still get this error message:
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    Any advice/help would be appreciated!

    Ok,  time to troubleshoot then.
    Quit the Mac App Store
    Run the terminal app in your Utilities folder
    Copy & Paste this command exactly and hit return:
    open $TMPDIR../C/
    In the Finder window that appears, place the com.apple.appstore folder into the trash.
    Restart the Mac App Store and see if things work now.

  • APP Store Error when downloading Mavericks

    I am unable to download Mavericks from the App store.
    I see the following message in my Console:
    3/20/14 9:31:54.696 PM com.apple.SecurityServer: Failed to authorize right 'system.install.apple-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [323] for authorization created by '/Applications/App Store.app' [492]
    3/20/14 9:31:54.717 PM com.apple.SecurityServer: Failed to authorize right 'system.install.software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [323] for authorization created by '/Applications/App Store.app' [492]
    I have tested my Apple userID and password … it's ok.
    I am running 10.7.5 on a Apple MacPro 5.1
    one other piece of information:  I was able to initiate the download 2 days ago, but my internet connection failed and I had to reboot. I have been uable to resume or re-initiate the download/upgrade to Mavericks since.
    Thanks in advance.

    Step 1
    Open LaunchPad and find the icon of the app "Install OS X Mavericks." There will be a small progress bar below it. Click the "X" to stop the download, then try again
    Step 2
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • App store not working in mavericks

    Having a torrid time with Mavericks. App store, Mail, Calendar, Preview, Terminal and others, nothing seems to work. I can;t even download a fresh install because App Store won't open. The gloss is coming off my long term Apple fun and I'm not happy. It shouldn't be this difficult to sort this out but it's blind alley central. Can't make a usb boot stick, imac runs sloooowwww and RAM (12gb) is gobbled up by Safari on tickover.
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    If this happened to me, I would check System Preferences > Date & Time and System Preferences > Lanugage & Region to make sure I was pointed to the right store.

  • Mac App Store Connection Failed After Mavericks Update

    Hi y'all,
    immediately after I updated my Lion to Mavericks (10.9.1), I could not access no more Mac App Store: as I enter my (valid and active) Apple ID credentials, I receive a "Connection Failed" message (in red, in the same login dialog, under the user id field).
    So I've tried to set to "Always Trust" all of my Class 3 Certificates in my Keychain, I removed all of the Mac Appstore plist files (appstore and storeagent), I've also tried to remove the network preferences plist file to reset my network interfaces preferences, I've also deleted the ocsp and crls cache files, and I've setup the ocsp and crls certificates preferences in my Keychain Access to off.
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    Anyway I wanted to try creating a new App Store account from the Mac AppStore itself: after I validated it, I tried to login into Mac AppStore... with no success!
    So, NONE of the above mentioned attempts solved the problem, and I'm WORRIED and astonished wondering HOW APPLE COULD RELEASE A MAJOR O.S. UPDATE THAT SMASHES THE MAC APP STORE, WHICH IS ONE OF THE CORE APPS OF THIS O.S.!!! I use Mac OSes since many years and I never had O.S. problems (only some minor issue with third party applications out of Apple's scope and solved with some simple workaround).
    CAN ANYBODY PLEASE HELP ME? :-)
    THX IN ADVANCE,
    DANI

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Why a App Store generic icon after Mavericks install?

    Still no answers for this one. Installed Mavericks, but the App Store icon turns generic, and when clicked, says the App Store can't be opened. Error code 10810. I reinstalled Mavericks. Same status. This is on a MacBook Pro, 2 GHz Intel Core i7 with 8 GB 1600 MHz DDR3 RAM.
    Meanwhile, I updated my wife's old iMac (6-7 years old) and it's running Mavericks just fine—and the App Store icon displays and functions properly.

    Not that I'm aware of.
    You did open /Applications from your Macintosh HD not your userID, right?

  • App Store - Purchases Tab shows Mavericks - yet already downloaded?

    Hi there
    App Store - In the "Purchases" tab I have an option to "download" OS X Maverick. Yet I have already downloaded it and now up and running. Any reason whey it is there?
    Many thanks
    A.

    I have this same situation, and a question: if Mavericks shows "Download" so that I can download it again if I need it, why do the other apps show "Installed?" Shouldn't they also show "Download," just in case I need to download them again?
    Why is Mavericks handled differently in this regard than the other apps?

  • Problems with mail and Mac App Store, can't reinstall mavericks.

    I have a 2012 Macbook Air. A while ago, I started getting this message when I tried to open mail.
    Also, when I try to open the mac app store, it looks like this regardless of the tab I choose.
    First, I tried backing everything up through time machine and restoring my mac, but that did nothing. Next, I tried repairing the disk through recovery mode, but it said everything was ok. Lastly, I tried reinstalling Mavericks through recovery mode, but I got a message saying "OS X Mavericks failed to download. Use purchases page to try again." Of course, I can't use the purchases page because it won't load . The nearest Apple store is 2 hours away, so I'd really like to avoid visiting one, if possible. I would be grateful beyond words for any help. Thanks in advance.
    Lane

    Just to confirm, you can boot into the Recovery Drive by holding down Command R when restarting.
    When you select to reinstall OS X, what happens?
    Fix for missing MAS
    It's possible #1 will do the trick, but you might need to do the additional steps in Keychain access.
    1.  Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
    2.  Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
    Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
    (Note: I had to toggle the settings before it would stick)
    Restart your system.

  • Mac App Store completely broken in Mavericks??

    Ever since I updated to Mavericks, the App Store has been completely useless for me.  I had 6 pending updates, but whenever I click on "Update" (whether from the Updates page, Purchases page, or the app's page itself), I put in my Apple ID, and then the "Update" button goes white for about 2 or 3 minutes, then I get an error popup saying "An error has occurred", and the same thing in little red text next to the Update button.
    I have done absolutely everything I can think of - I've signed out and back in to the App Store, restarted the computer, even repaired my disk permissions.  Now to top it all off, one of my updates (iMovie, which I was very excited about updating), has now disappeared, and now says "$14.99" as if I never bought it, although strangely all my other updates including iPhoto are still listed there.  What the **** is going on???

    If this happened to me, I would check System Preferences > Date & Time and System Preferences > Lanugage & Region to make sure I was pointed to the right store.

  • App Store auto-update in Mavericks (re. iTunes 11.1.3)

    iTunes Version 11.1.3 has been launched today. I have upgraded from Snow Leopard to Mavericks and I understand that now software updates can only be accessed via the App Store. I checked for updates in the App Store and the result is "No Updates Available". Do I have to update iTunes manually or will it be updated via the App Store by and by?
    From MacUpdate
    https://www.macupdate.com/app/mac/5661/apple-itunes
    What's New
                         Version 11.1.3:
    This version of iTunes resolves an issue where the equalizer may not work as expected and improves performance when switching views in large iTunes libraries.
    This update also includes additional minor bug fixes.
    Adds support for Arabic and Hebrew.
    Improves performance and stability.
    Thanks

    oops... sorry to reply to my own thread, but I think I may have found some answers in this thread which came up in 'More Like This' on my right - thanks folks
    Why no iTunes in the Mac App Store?

  • App store not working on mavericks

    I have installed Mavericks and now I can't open the App Store application and my Mac Mail bombs everytime I open an email to view it.
    Any idea how to resolve the problem?

    Hello there, Kid Jenson.
    Since those are both OS level applications, you'll want to follow this Knowledge Base article to reinstall Mavericks on your system:
    OS X Mavericks: Reinstall OS X
    http://support.apple.com/kb/PH13871
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro

  • Mac App Store fails after installing Mavericks.

    After installing Mavericks i can't see updates in Mac App Store. Also Maps App only shows a plain colour.
    Any idea to fix this problem?
    Sorry for my bad english!
    Message was edited by: Flacote
    Everithing works fine after a several system reboots.

    After installing Mavericks i can't see updates in Mac App Store. Also Maps App only shows a plain colour.
    Any idea to fix this problem?
    Sorry for my bad english!
    Message was edited by: Flacote
    Everithing works fine after a several system reboots.

  • App Store Not Loading in Mavericks

    Hello,
    I am on a Mid 2011 iMac running
    I've researched this issue in depth and it seems that everyone with a similar had a unique way of solving it... I have tried everything short of reinstalling the OS.
    When I open the App store I get stuck here with an endless spinning wheel.
    Things I have tried:
    rm ~/Library/Preferences/com.apple.appstore.plist
    rm ~/Library/Preferences/com.apple.storeagent.plist
    - deleting com.apple.appstore files (I have deleted every one I have been told could solve the problem and I have tried resetting multiple times, files from cookies and application support also didn't help when deleted).
    - Resetting File Permissions through Terminal
    - Resseting File Permissions Through "resetpassword" in Terminal in Recovery Mode
    - Resetting PRAM
    Here's the thing:
    When I login as "guest" the App Store works! I have no idea why but it gives me hope that this is fixable without reinstalling the OS.
    If I boot into Safe mode and log in normally it does not work.
    I really don't want to reinstall OSX because this has been going on for a Month so my time machine backups will probably bring back the issue... I only recently decided I wanted to fix this. (updates have still been working perfectly I just can't buy or look at Apps).
    Anyone have a clue as to what might be the problem? Anyone awesome have a solution?
    Thanks.

    If you continue to have problems with the App Store you might try this:
    1 - enable the Debug menu in App Store:
    open the Terminal application.
    copy the command below and paste into the Terminal window:
    defaults write com.apple.appstore ShowDebugMenu -bool true
    followed by Enter.
    launch App Store, login.
    2 - select the Debug ➙ Reset Application option:
    3 - try again.
    OT

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