HT4461 I purchased credit for a fring app through App Store but the amount was debited but still not credited in fring app? So what I suppose to do
I purchased credit for a fring app through App Store but the amount was debited but still not credited in fring app? So what I suppose to do
I was also on my ipad 4th generation on ios 7.0.4
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hi. i have made and in-app purchase in fring. the amount was deducted from cridet card, receved receipt, but nothing happended to my balance at fring. what to do ???
The problem is with an item in the 'Latest Purchases' section. When I click on 'Report a Problem' it takes me to the support page. I have gone to the link you provided many times... so far it always says to check again in a few minutes and never works.
I would really like to hear back from Apple directly and get some assistance with this issue. -
i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least get what I actually purchased?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
How can I purchase items for app when the app was loaded on another ID before? I has to Chang my AppleID and also transferred an app to new phone. I can't purchase items for app because it wants me to buy the app through new ID. The app was free.
All apps (and other content from the store) are tied to the account that downloaded them, whether or not they are free. To do in-app purchases in that app you will either need to log in with the account that downloaded it, or delete it (which will delete its content) and download it with your currently logged in account if you want to do IAPs on that account.
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I was in the process of syncing my iphone 5c and then wanting to do a backup through iTunes because my phone did not have enough memory to backup. When I connected the phone to my computer and pulled up Itunes I thought I was logged into Itunes (my name was showing) but apparently my daughter had used and logged into itunes. Needless to say it started to sync and now my phone has all of her contacts, messages, apps etc. I followed what had been previously posted :
This solved my question by Malignance on Feb 23, 2013 11:27 AM
You should use separate Apple ID's for iCloud, iMessage and FaceTime. These services are separate from iTunes.
Create a new Apple ID > https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -- Note: You need a verified email address
On one of the devices go:
Settings > iCloud > (Scroll Down) Delete Account > Sign in with the new Apple ID -- Note: This only affects the device
Settings > Messages > Send and Received > Apple ID > Sign Out > Sign in with the new Apple ID
Settings > FaceTime > Apple ID > Sign Out > Sign in with the new Apple ID
This will separate your iCloud content (i.e. Contacts, Notes, Reminders etc.), Messages and FaceTime.
You both can continue to use the same Apple ID for iTunes and share purchased Apps, Music and Movies
See the answer in context
But I still have all her info on my phone. Is there any other way I can fix this or do I need to physically delete each contact, app, and message from my phone (and I still have not run a backup). Thanks for any help you can give me.If her data was not backed up or synced to something, it's gone. Sorry.
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I purchased app, the Itune rejected the terms of payment but the amount deducted from my account
I purchased app, although the I tune rejected the terms of payment but the amount deducted from my account.
I already paied for the app which I dont haveA debit visa should have worked, depending on the bank they sometimes block electronic purchase like this a quick fix is an iTunes gift card via you local corner store
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If you installed Leopard that is why you can't install Mt Lion. The system Must be running Snow Leopard 10.6.8 to upgrade to Lion or Mt Lion.
If you only erased the Macintosh HD partition then you left the Mt Lion Recovery HD partition in tact on that system. At startup hold down the Command+r keys to boot to the Recovery HD Partition. From there erase the Macintosh HD partition and then select Reinstall Mac OS X. It should then download Mt Lion and ask you for the Apple ID that was used to purchase Mt Lion.
The Reason Snow Leopard might not be installing is because of the Recovery HD partition. To get rid of that you must First Re-Partition the drive As One Partition. Then install Leopard then SL (Or Snow Leopard from the start) and then update it to 10.6.8. Once that is done you should be able to log on to the Mac App Store and Re-Download Mt Lion. -
What is a quick alternative to launching an enterprise DPS app if Apple Store rejects the App? We are under a major deadline and can't wait for Apple to approve. We want to host the app elsewhere. How do we host our DPS app on our client's website? Thanks.
Unless I misunderstand the question, you can't do what you're asking to do. Apple doesn't allow you to bypass their store and host public apps on a website. The exception is an enterprise app, which requires an Enterprise account with both Apple and Adobe. This type of enterprise app can be distributed only within the company. If that's what you want to do, you can learn more here:
Digital Publishing Suite Help | Creating viewer apps for private distribution
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Hi Bill...
Read here > Creating an iCloud account: Frequently Asked Questions -
I am being prompted for the questions for my apple ID. I have put what I think are the answers and it is still not letting me purchase games from my account. I try to send the answers to my e-mail and I am not getting them. I had account issues about a year ago where my id was spelled wrong. Could this be associated with that?
<Email Edited by Host>Hi gymdad1959,
This article has instructions for resetting security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers!
- Ari -
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This is a User's Forum, yelling at us won't help. You have 90 days of customer support via telephone. Use them as they can interact with their system and hopefully get you back on track. Otherwise take it to them at the Genius Bar and have them make it good.
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Contact iTunes Customer Service and request assistance
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