HT4461 Why do I have to repurchase apps I already own through the Mac App Store to get updates there?
It's a simple question but I cannot find an answer. I just know you can't. It makes no sense to not allow us to even purchase an update at a lower cost as opposed to repurchasing the app from the app store at the full cost. Can anyone say why this is the case? It makes me not want to ever use the app store.
I get that, but that's not the point. What I am saying is that the customer experience is poor. It should work the same as it used to when you bought software from a brick and mortar store.
When you buy an app (software) from a sellers website, you should be able to purchase an upgrade from any vendor. This means even though I bought an app like OmniPlan direct from the OmniGroup... It would be nice to purchase the upgrade, or even download the update from Apple's Mac App Store.
It just makes for a better customer experience.
Similar Messages
-
I want to download the recent Adobe app but it said I had to do it through the Mac app store
I have a rebuilt hard drive for my MacBookPro that recently crashed. Today Adobe wanted me to download a new version. The initial download went well but when I attempted to finalize the download a popup told me I would have to do it through the Mac Apple Store. How do I do this?
Exactly which one of the many Adobe products are you talking about here?
-
App Store has not updated for over 24 hours now, it was updating as usual early AM Nov. 6th, I have changed nothing, App Store will not let update or purchase happen now. Anyone know why? Thank you.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Why do I have two icons for iMovie '11 after downloading the update from the App Store? Previously I had iMovie '09.
Do you see two versions of iMovie in your Application folder?
You can drag the icons out of the dock and then drag what you want back to the dock from the Application folder.
Matt -
I have a iphone 3gs. I am considering buying a ipad2, do I have to repurchase apps for the ipad that I purchased for the iphone?
No, unless there's an iPad version of your App that the developer wants to sell separately.
-
HT1688 Do I have to repurchase apps if I upgrade my phone?
Do I have to repurchase apps if I upgrade my phone?
No. Apps can be downloaded again, or synced to your phone after the upgrade. If by "upgrade" you mean "buy a new phone" then see this: http://support.apple.com/kb/HT2109
-
I have in us app store 10$ gift but i dont buy with this 10$ "boom beach gem". Why ?
i have in us app store 10$ gift but i dont buy with this 10$ "boom beach gem". Why ?
We are fellow users here on these forums, if you would like help then you will need to provide more information that 'I don't buy with this $10' - what happens when you try to buy them, if you are getting an error message then what does it say ? How much are the gems that you are trying to buy - you need to add on your state's sales tax to the listed price, would that take it over your account's balance ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
In app store i get status code error - why?
When wanting to download the App "Lessons for iMovie" in the App store, I get the message: "Status Code Error". Although my apple ID and password are valid and correct. I try to load the app from Germany. Anybody got an idea, why this message appears? And why loading the App thus is denied?
Hello Michael Mccay,
Thanks for using Apple Support Communities.
From your post I understand that on March 11th you were unable to download and connect to the App Store. The iTunes Store services were experiencing issues, specifically when trying to make purchases. You can see the history of the downtime in the link below for March 11. If you continue to have issues making this purchase, please let me know.
Apple - Support - System Status
Take care,
Alex H. -
Why can't i access my app store on my iPod?
Why can't i access my app store on my ipod 4th generation? I click on it and it won't let me access my app, itunes, or any app like social media apps with internet, but I can still access my games that have internet. It confuses me and i dont know what to? I found it didnt work because i wanted to get a game one day that i saw people playing thought it was cool, and wanted to get it. It didnt work and said cannot connect to iTunes store. So i thought i was because i was at school and my school has a filter and it has been blocking alot since its really close to the end of the year, but when i went home and tried to get into it. It still didnt work. So if anyone knows how to help can you please help. Thank you .
Try this:
Quit all apps: Double tap the Home button, hold an app icon until it wiggles, tap for each open app, double tap the Home button again
then
Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost) -
When clicking 'buy' for Mountain Lion in the App store I get the message "product distribution file could not be verified, it may be damaged or was not signed' Anybody know why I get this message. Thanks
Make sure your Mac qualifies for Mountain Lion > Upgrade your Mac to OS X Mountain Lion.
If you have anti virus software installed, disable that before downloading apps.
Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
Try deleting the cache, cookies, and preference files (plist) associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store. -
Whoops, I think I should have posted my message here...Anyway, I'm trying to download Bioshock Infinite from the app store but get a message saying I don't have enough disc space. The game requires 30 G and when I look at my internal hard drive it shows 60 G free.
What gives?Jenniferwood2829 wrote:
... so I don't understand why I still get this message when I show I have 15GB available in iCloud?
It means you do not have enough Space on your Device and need to create More Space on Your Device by Deleting some items off your device. -
Why can't i open my app store?
why can't i open my app store?
Have you set up an iTunes account?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
Cheers, Tom -
I can not have any more app store
i havr problem with my os x 10.8.5. I ca not have any more app store and others mac companante as contacte macclean witch i bouth. it disapear. why?
My Apple ID has been disabled.
Verification required.
To help ensure the security of your Apple ID, You must sign in and answer your security questions.
PLEASE HELP ME -
Why i can't use apple app store with my apple id?
Dear All,
why i can't use apple app store with my apple id?
but I don't have Credit Card.My Country doesn't support.
My Country is included in Apple OS X (10.9.2) but not in the billing.
How could I download even free apps from Apple Apps store without using credit info?
becoz I want to fill these brackets but iTune say me to fill it how can I?.........
Best Regards,
destar77http://support.apple.com/kb/ht2534
-
App Store won't update my apps. Keeps asking me update card info. However when I do it keeps decking card. I have checked card to what I have entered. Starting to annoy me
Hey Duddy1888,
Thanks for the question. Try changing your payment information to “None”. If you are unable to select “None” as a payment option, see the following resource:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366
Using an existing iTunes Store or App Store account
If you have an unpaid balance or payment due, you can't select None as your payment type. To see which order you need to pay for, view your purchase history. When you sign in to the store, you may see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.
Additional Information:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646
iTunes Store & Mac App Store: About payment card authorization holds
http://support.apple.com/kb/HT3702
Thanks,
Matt M.
Maybe you are looking for
-
Multi Users within one SKYPE address on PC
I have created a Skype account for the business where I work and added all the doctors to the contacts. Is is possible for more that 1 doctor to log onto the business skype address and have a conversation with the other end?
-
HTTP Post of big files over UMTS stops
Hi there I modified the code from [this thread|http://forum.java.sun.com/thread.jspa?forumID=256&threadID=451245] to suit the needs of J2ME: package some.package.util.http; * Original source code: http://forum.java.sun.com/thread.jspa?forumID=256&thr
-
Dear All, I am trying to configure ATO Model in which I am wishing to have routing...Though, I have routing for my model item, in move transaction window it says i don't have routing for this assembly... Any guess or any tips how to configure routing
-
Windows Server 2008 R2 180 Day Trial License
Hi, I'm running the Windows 2008 R2 Trial on VMware Player. As you can see from the link below: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=11093 ...it says it's a 180 day evaluation. But further down on the page there is no
-
Hi folks, When I try to open I photo it reports and error message and sends a report to apples saying that is has unexpectedly quit. The Iphoto icone and buttons are still visible at the top of the screen but none of my photos are visible. Any sugges