HT4463 I am trying to open photoshop elements but it is telling me a need an app to do so. What do I need in order to open the photoshop elements 11 that I have purchased and downloaded on my laptop?

I am trying to open photoshop elements 11 which I purchased and downloaded but it is telling me I need an app to do so. What do I need in order to open photoshop elelements 11 and where to I find it?

From where did you purchase Elements? If you didn't get it from the Mac App Store, from where did you get it and what is the file format, or just the full name of the file?

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HT1349 I have suddenly lost the whole of my iTunes library, with the exception of music that I have bought and downloaded from iTunes Store. It was all there yesterday and I haven't altered anything, as far as I know!

I have suddenly lost the whole of my iTunes library, with the exception of music that I have bought and downloaded from iTunes Store. It was all there yesterday and I haven't altered anything, as far as I know! I hope it's something quite simple?
Apologies, but none of the communities listed seems to fit this question - so I'm taking pot luck!

For music that you've purchased from Apple that are on your iPhone you should be able to copy to your computer's iTunes via File > Transfer Purchases. Also if you are in the US then you should be able to re-download past music purchases for free : http://support.apple.com/kb/HT2519
For your own music that you've copied, then if you haven't got a backup on, for example, external drives or CDs/DVDs then you could see if any of the utilities mentioned in this old post still exist and work

TS3274 Hi I have a 1st generation iPad 64Gb, my problem is when I am surfing the Internet or trying to read a magazine that I have bought and downloaded, the iPad closes down the app and the screen goes blank and then back to the home page. Any ideas?

Hi I have a 1st generation iPad 64Gb, my problem is when I am surfing the Internet or trying to read a magazine that I have bought and downloaded, the iPad closes down the app and the screen goes blank and then back to the home page. Any ideas?

Hi Fayed11,
Welcome to Apple Support Communities.
You may find this article useful for troubleshooting any apps on your iPad that aren't behaving as expected:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Have a great day,
Jeremy

Good Morning! As a feedback, I still prefer the physical purchase instead of downloads. It suppose to be easier and faster and always end up being slower, annoying and frustrating. I just want to download the software Mountain Lion that I have purchased

Good Morning! As a feedback, I still prefer the physical purchase instead of downloads. It suppose to be easier and faster and always end up being slower, annoying and frustrating. I just want to download the software Mountain Lion that I have purchased. Redeem is a pain. How do I redeem my purchase without ERROR or COULD NOT RECOGNISE , the code that you have sent to me!!!

It appears PowerMacs (your profile) aren't supported.
Check that your computer is compatible with Mountain Lion/Mavericks.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
iMac (Mid 2007 or newer) model number 7,1 or higher
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
MacBook Air (Late 2008 or newer) model number 2,1 or higher
Mac mini (Early 2009 or newer) model number 3,1 or higher
Mac Pro (Early 2008 or newer) model number 3,1 or higher
Xserve (Early 2009) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
8 GB or more of available space

I have purchased and downloaded some TV Shows through iTunes. How can I watch them on my iPad without an internet connection?

I have purchased and downloaded some TV Shows through iTunes. How can I watch them on my iPad without an internet connection?

Demo the same thing happened to me. I purchased a seasons pass for Sons of Anarchy Season 6 and I've got the eposides on my IPad but Airplay won't allow me to watch the episodes without an internet connection or WiFi. Is there anything else I can do so that I can watch these eposides without an internet or wifi connections?

TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I have purchased a new computer and authorized my iTunes with my Apple ID; however, my iPod Classic, which I have had for many years, will not sync hundreds of songs that I have purchased and says the device needs to be authorized. Help!

I have purchased a new computer and authorized my iTunes with my Apple ID; however, my iPod Classic, which I have had for many years, will not sync hundreds of songs that I have purchased and says the device needs to be authorized.
I have searched high and low and there does not seem to be a way to authorize the iPod Classic. What can I do to sync my purchases to my iPod? I have tried reformatting/restoring it as suggested. It continues to only allow me to sync non-icloud/itunes content.
Help!

What exactly happens when you try to sync?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

System itunes Deductions exceed the number of times that I have purchased.

system itunes Deductions exceed the number of times that I have purchased.
more than the 11.99$ = 384THB
I want a refund.
System of deductions exceeds the amount of the purchase.
i live in thailand.
i need talk Personnel Nationality Thailand or can speak thai
<Personal Information Edited by Host>

please check and Call back to me.

How do I install Lion on external hard drive? I have purchased and downloaded through App Store but do not know where the download is located so I can install.

I want to install Lion on an external hard drive. The OS was purchased and downloaded through the App Store but I do not know where the file is.

If you downloaded the installer it will be in your applications folder. Failing that use spotlight start typing Install and it should show up.
This is assuming you downloaded the installer from the app store, and didn't just install it onto your mac. If all you have done is install it on your mac. Go to your purchases Lion should show up. Then click download.
Here is the Support page for installing osx on an external drive.
OS X: Installing OS X on an external volume - Apple Support
Hope this helps.
PJRS

HT1420 why do I only see two of the four movies on my second authorized device and only two of the four TV series that I have purchased?

Hello,
I have a Dell laptop that I have purchased many TV shows and Movies. All are present on my Dell Laptop. I was recently given a Windows Tablet at work and opened my ITunes account only to find that just two TV shows that I purchased are available to watch, and the only movies that I can see are the two that I got as free downloads when purchasing the movie on DVD.
How do I go about being able to access all my purchases on my new tablet?
Thanks
David

One of the two photos is the HDR version. The other is the normal picture without HDR.
To eliminate the normal photo from being save see Settings > Photos and Camera > Keep Normal Photo and turn OFF.

TS1702 Help ... iBooks ... Unable to open an view my books that i have purchased in the catalogue .ibooks always opening in the section books purchased etc. when I press the button library it is not changing to the catalogue

iBooks opens but not on the catalogue page whereby I can open my books ab read way I have purchased ?

Hi Nitish,
Thanks for your reply. Infact I only coded the event handler. In the first line, I am reading the entity from the collection wrapper of the context node. If it is bound, only then I can set it in EDIT mode.
ob_entity ?= me->typed_context->notes->collection_wrapper->get_current( ).
IF ob_entity IS BOUND.
Sets the view in EDIT mode
Now, ob_entity is null if there is initially no data in the notes section of the confirmed account. However, if notes is not empty, then, ob_entity is bound and I can set the view to edit mode. This is the issue.
Regards,
Naren

I have purchased and downloaded Acrobat XI, but I keep getting "trial expired" message

I did the free trial, and at the end of the trial I decided to purchase. I paid for and downloaded Acrobat XI for students. Now I am trying to open a document, and I keep getting a message that says that my trial has expired and I need to buy the software. I can't find an icon or anything in the "start" menu that doesn't do the exact same thing. I can't even open the program. Help!

Don't you get the option to enter your serial number? That should get you out of the trial mode.

When looking at my Itunes songs that I have purchased and imported from CD, every song has an exclamation point next to it and says it can't be found. Why? and how do i fix it?

all of my songs in itunes have exclamation points next to them - why?

Hi Paula!
The exclamation points are due to iTunes not being able to find your music. This can be caused from either music being deleted from the computer or if the music folder has changed locations.
iTunes does not actually store the music in the program. All music is saved on the hard drive of your PC. iTunes just creates a link to their location and if that link is broken the exclamation points appear.
I see you're using a windows computer, the best way to locate these songs and add them back in to iTunes is to search for them.
You can click on your start menu, then in the search field type either the title of a particular song or .M4P
This should locate the music for you. Once you locate all the music or the one in particular you can right click on it and select properties. In properties you will be able to see the location.
An example of a location is, C:User Name/Documents and Settings/Music/iTunes/iTunes Media
Once you have that location you can go back to iTunes, click on a song with an exclamation, it will ask you if you would like to locate the file. Say yes and then direct the path to that song and after you select the appropriate song for that 1 file iTunes will ask you if you would like it to locate the other songs that are missing. Just say yes and your library will be back!

TS3297 I have purchased and downloaded an album. Some of the songs do not play. How can I troubleshoot

I purchased an album. Some of the songs do not play. How do I troubleshoot?

Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

TS4057 Hi, i cant update fcpx because it doesn't appear in my purchased items in App store. macappstore support cant resolve me the problem; they certificate that i have purchased with order n mgk6by13.. on 21 06 2011, but nobody resolve me. I dont want r

Hi, I'm aquamovie from italy, videoproducer, on 21 06 2011 i purchased fcp x but now it dont appears on my purchased items, so I cannot update to 10.0.3 because system says " you have not update for your software" :
When i try to re dowload fcpx App store ask me to pay again!
I have fcp x installed on two different mac.
macappstore support cant resolve me the problem, they can see my order number, but send me to fcpx support.. here i cnat find a direct help, also tryed to speak whith itunes download and account, but no solutions, just " try to contact fcpx support"
I don't want re-pay the software.. please have some ideas
thanks
aquamovie

Are you sure that you have not hidden it ? If you go to you account in AppStore there is an option which says "reveal hidden" and have you try to tash FCPX and then go tu "purchases" you should be able to click install

HT4463 I am trying to open photoshop elements but it is telling me a need an app to do so. What do I need in order to open the photoshop elements 11 that I have purchased and downloaded on my laptop?

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