HT4463 I bought the OS Moutain Lion three weeks ago, but I can't download it. The site does not responde. Could somebody help me?

I bought the OS Moutain Lion three weeks ago, but I can't download it. The site does not responde. Could somebody help me?

Turn off the Firewall in System Preferences > Security & Privacy > Firewall
Disable anti virus software.
Make sure your Mac meets Mountain Lion requirements > Apple - Upgrade your Mac to OS X Mountain Lion.

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