HT4463 i cannot download mountain lion even though my itunes account has charged me for it

i cannot download OS X mountain lion even though my itunes account has charged me for it, the download keeps dropping off and will not resume at point of drop off and starts all over again but will not complete, got to over three quarters thru the 4 plus GB download,

A trick another user stumbled on this morning was to create another user account on the Mac, a standard user account, and from that account use the AppleID, and password to login to the Mac App Store and then download ML with the redemption code...after a frustrating several hours of trying unsuccessfully that little trick worked.

Similar Messages

  • Why won't the App Store let me download Mountain Lion even though my system meets the requirements?

    I am trying to purchase and download Mountain Lion from the App Store.  I have all the requirements met, but I get an error message saying my computer is not compatible.  What's up and how do I fix it?  Here are 2 screen captures of my system specs:

    No way that one will run Mountain Lion.
    ntroduced
    January 2006 (Shipped February 2006)
    Discontinued
    May 2006
    Model Identifier
    MacBookPro1,1
    Model Number
    A1150

  • I get the message"The product distribution file could not be verified. It may be damaged or was not signed." and cannot download mountain lion. what is the probem?

    I get the message"The product distribution file could not be verified. It may be damaged or was not signed." and cannot download mountain lion. what is the probem?

    http://blogs.picpacwrack.net/2011/11/you-need-command-line-on-mac-too.html

  • I have a imac aug 2007 and seem cannot download mountain lion

    I have an imac aug 2007 and seems I cannot download mountain lion from the apps store..any body can help..thanks

    Does your Mac meet the requirements as outlined below?
    http://support.apple.com/kb/HT5444

  • Has anyone use camptune x with mountain lion even though says it does not support it yet

    HAs anyone used camptune x with mountain lion even though it is not yet specific to moutain lion yet?

    Tried it yesterday on my imac 21Jan 2013 running mountain lion 10.8.2, total disaster.
    Backed up my boot camp image using winclone (great programme)
    Purchased and ran camptune x and everything went fine.
    Rebooted into windows 7 and recieved error messages find--set--root--ignore floppies--ignore cd/bootmgr
    ERROR 15
    Gave me a list of options on screen but none resolved the issue.
    Booted back into winclone and used the backup image i had just created to reinstall on bootcamp.
    Have emailed the company but have had no reply as yet
    **** STAY AWAY until updated for mountain lion YOU HAVE BEEN WARNED ****

  • HT202159 while downloading mountain lion, a message appears " an error has occurred". Nothing happens when I press the resume button.

    while downloading mountain lion, a message appears " an error has occurred". Nothing happens when I press the resume button.

    Can you try to create a new User Account, and then pull the OS through there?
    Mac OS X 10.6: Creating a new user account
              http://support.apple.com/kb/PH6651

  • TS2986 New MacBook Pro will not download Mountain Lion. The App store simply has a dead download button. Any help?

    New MacBook Pro will not download Mountain Lion. The App store simply has a dead download button. Any help?

    If it's new, read. http://www.apple.com/osx/uptodate

  • I cannot download mountain lion from the App Store

    I am unable to download Mountain Lion from the App Store, I keep getting an error every time I try to purchase the app, I have been trying for a week but no luck.
    Can someone please help.
    My current opperating system is Lion, which has been updated from Snow Leopard.

    Yes, my Imac is a 2010 model, and I have checked the requirements, they are all fine.
    The error message is
    The product distribution file could not be verified. It may be damaged or was not signed.
    do you have any suggestions?
    Thank you

  • Cannot download Mountain Lion.... error 100

    Tried to download Mountain Lion but its giving an error Try Again Later (100) and then Item not available.... ???

    Apple's servers are getting pounded as we speak do to the thousands-millions downloading, so there will be some errors that you will encounter.  My Answer is keep trying,  wait this afternoon, later today or tomorrow to beging downloading.

  • Cannot download Mountain Lion- "an error has occurred"

    When I attempt to download Mountain Lion it gets to about 79MB, stops, and I get the following, "an error has occurred." No explanation of any kind. This was over Wifi, but I also tried using ethernet. Same result. This same thing happened when I updated to Lion. The same thing happens when trying to download using my laptop. The only way I was able to get LIon is to take my laptop to the library and download from there and transfer it to my iMac.  I really don't want to do the same thing for Mountain Lion. Here is my setup:
    iMac8,1 model ID
    Wifi router  - Qwest 2Wire (over 5 years old)
    Currently using latest version of Mac OS Lion

    I talked with my service provider (Qwest/Centurylink) and through some persistance they admitted that my 2wire router/modem (about 5-6 years old) has a 2GB file download cap on it. My solution was to buy a new router and modem. After that I was able to download Mountain Lion just fine. Hope this helps.

  • Cannot download apps because it shows old itunes account

    I had changed my itunes account ( email) and varified it...when download apps, it shows old email address and when i put the password, it says it is incorrect. How to change the email in the box before the download?

    Sign out of the iTunes account then sign back in.
    Select the iTunes store on the left side of iTunes.
    Click on your account name at top right then Sign out.
    Sign back in with new account name.

  • Cannot download any Apps even though I put in the correct password

    I cannot download any Apps from my I-Pad or I-Phone,even though my Pasword is correct.I hit upload,then password is required,then the screen goes back to upload.

    I have the same problem since this morning, when my Ipod touch (version 4.2.1) unexpectedly asked me for the network's password. Entering the password does not help, the message  "Unable to join..." keeps appearing.
    Last evening I was prompted to update, and did, Safary, Quicktime and Itunes, while my Ipod was connected to the PC. I have tried everything suggested above except restoring the Ipod from backup via Itunes.
       I noticed the large nr of views to this young thread. Those with the same problem, please join in! ScO

  • HT1338 I have a new mac mini and cannot download mountain lion from apps store gives error

    I have a new 3rd gen i5 intel mini mac and it wont' download ML from app store  it gives the error
    We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
    I want to reinstall it for its running to slow and add only what I need.
    it installs on my older mac mini

    Assuming your mini came with ML installed and you have already made a backup of your personal data, restart the computer while also holding down 'Command-Opt-R' and it should reinstall automagically from Apple's servers.

  • Cannot download Mountain Lion upgrade

    I have a Late 2009 MacBook running 10.7.5 OS, using 4Mbps wifi. Went to apple.com > Mountain Lion > upgrade, which took me to App store. I clicked on the download button, clicked Buy, signed into my Apple account, clicked on Download,, and ... nothing. Tried again. Nothing. Waited. Waited, etc. Emptied cache. Tried again. Emptied cache, disabled cache, closed out all windows, shut down computer. Restarted. Went right to apple.com and app store. Same results. Click Download button...nothing.
    Went to Finder > went to "~/Library/Caches/ ",  closed out of everything, shut down, had coffee, turned back on, same as before - straight to app store with no ability to download.
    Now what?

    I found a similar problem listed after iI posted this which suggested that I go to the App sotre to check the status of my purchases - I find the Mountain Lion purchase, it says "paused" so I click "resume", waited a minute or two and it began downloading.

  • Cannot download Mountain Lion...why?

    I tried to buy the App to download OS X Mountain Lion and I get an error message that it is not compatible with my computer.  I have a MacBook that is currently running on version. 10.6.8.  Any thoughts?

    Check check using the model number.
    To check the model number hold down the option/alt key, go to the Apple menu and select System information.
    iMac (Mid 2007 or newer) model number 7,1 or higher
    MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
    MacBook Pro (Mid/Late 2007 or newer) model number 4,1 or higher
    MacBook Air (Late 2008 or newer) model number 2,1 or higher
    Mac mini (Early 2009 or newer) model number 3,1 or higher
    Mac Pro (Early 2008 or newer) model number 3,1 or higher
    Xserve (Early 2009) model number 3,1 or higher
    Your Mac needs:
    OS X v10.6.8 or OS X Lion already installed
    2 GB or more of memory
    8 GB or more of available space

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