HT4479 I DID REDEEM WITH MY ID BUT STILL THEV WEB SITE ASKING THE REDEEM NUMBER FOR REGISTRATION

I did redeem with itune card into the itune store under my log in data but the web site still asking the the redeem number and giving that the redeem number I used is used before. my redeem number is :XXMP6KZK5FPLCTF6. please help.

Hello uncl@home,
Thanks for reaching out to us for assistance with unwanted texts on your device. After all, we're always here to help when you need us. I wanted to touch bases with you to see if the issue has been resolved. Just curious, are you getting unwanted texts from a 10-digit number? If so then you can have the texts blocked at www.vzw.com/spamcontrols. For all other unwanted texts, forwarding them to 7726 is the method to have them addressed. Let me know, just in case more options are needed.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport

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Hello, i`ve bought a Lightroom 5 DVD by Amazon, but now i can`t find the serial number for registration. Where can i find it?

Hello, i`ve bought a Lightroom 5 DVD by Amazon, but now i can`t find the serial number for registration. It`s not on the back of the DVD cover. Where can i find it?

Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

We had our MAC book Pro stolen and we registered it with Apple. Is there any way to recover the serial number for police reports if the receipt does not have the serial number on it? Thx

We had our Mac Book Pro stolen and have not been able to recover the serial number from our Best Buy receipt. We did register it with Apple during the set-up and downloaded music on it thru ITunes. Any chance we can recover the serial number from somewhere? Any details would be helpful. Thank you!

You can try going here, using the same AppleID you used on the machine:
https://supportprofile.apple.com/
You should see a list of all the devices registered to you

Hello, today I am subscribed to photoshop CC but still has not passed and the activation of the post did not come serial number that do tell me?

Hello, today I am subscribed to photoshop CC but still has not passed and the activation of the post did not come serial number that do tell me?

creative cloud does not use a serial number. it uses your adobe id.
download the creative cloud desktop app (after signing in with your adobe id), Download Adobe Creative Cloud apps | Free Adobe CC trial
and use the desktop app to install your adobe creative cloud programs.
if you already have the cc desktop app and you need to refresh your adobe id, Sign in, Sign out | Creative Cloud desktop app

Hi.. i have forgotted my password, then i did reset a new password.but still unable to use,i been go to i store outlet, the staff told me my apple id long did not use not active anymore , so ask me to call up office to activate back the apple id acount.

hi.. i have forgotted my password, then i did reset a new password.but still unable to use,i been go to i store outlet, the staff told me my apple id long did not use not active anymore , so ask me to call up office to activate back the apple id acount.

Hello, wnnsiau
Thank you for visiting Apple Support Communities.
If your account is disabled, see the steps in the article below.
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
If you have tried the steps above and this issue persists, see the article below.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go.

I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information, his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go. Is there any way to eliminate his iCloud account and make mine the primary without rebooting it back to factory settings? There was an update, I believe, that I couldn't install because i didn't have his password that is what made me aware that his acct. was still active. I don't know what to do. Any help is greatly appreciated. Thank you.

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

Mseixas you can try running the CC Cleaner Tool located at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then reinstalling.

HT1751 After "Restoring iTunes Library Backup" it wont link to the files in the iTunes folder. I've followed the correct procedure, and iTunes lists all my music correctly (but with no artwork), but can't locate any of the files. Using Windows 7. Help ple

After "Restoring iTunes Library backup" it wont link to the files in the iTunes folder. I've followed the procedure as described, and the iTunes folder is in the correct location. iTunes lists all my music correctly (albeit with no artwork), but can't locate any of the files.
I've been restoring my iTunes folder from a backup hard drive to a new computer on which I've downloaded the latest iTunes (10.7). If this is a newer version than the one I backed up with could this be the problem? (I had the latest (to my knowledge) iTunes when I backed up the folder about 3 weeks ago, was this version 10.7?)
Or is the version of iTunes (within recent updates) not an issue when restoring a library?
Using Windows 7.
Any help please?

From the top of the page where the scripts live...
The general method of use is to download the script to a folder of your choice, e.g. your Desktop, Downloads folder or create a folder at ...\iTunes\Scripts. Select a playlist or highlight some tracks in iTunes and then double-click on the script to execute it. If no specific tracks are selected the script will try to work with all tracks in the current playlist. Some scripts offer a choice of track by track confirmation of changes or fully automatic processing of the selection. Many of the scripts can optionally display a progress bar while running.
You are strongly advised to backup your entire library, or at the very least the iTunes Library.itl file, before use. Test the behaviour of your chosen script on a small group of files first to make sure it does what you want before applying it to large numbers of files.
Most builds of Windows will execute *.vbs scripts when you double-click them. If that doesn't happen then you might need to visit the Add/Remove Programs or Programs & Features control panel to enable the Windows Scripting Host. I can track down details if you have issues.
Backing up and restoring data is an area that is often glossed over. Most people don't try to learn much about it until they've lost something important. (Me too )
If your iTunes library was in the usual layout then normally copying the whole iTunes folder from the User's Music folder in the old computer to the User's Music folder in the new one will usually work fine. Ideally this is done before iTunes is installed so that there is no empty library to replace, and all settings are picked up from the old library. This post contains more details.
tt2

I have tried everything, but still I can't locate the photos tab in iTunes...I have tried changing the resolution, started iTunes after connecting with the ipad2, nothing seems to work! please advise!

I have tried everything, but still I can't locate the photos tab in iTunes...I have tried changing the resolution, started iTunes after connecting with the ipad2, nothing seems to work! please advise!
I am also providing you with a screenshot of what appears! I need photos on my iPad2
Message was edited by: angana

You don't see it on the left-hand side of iTunes - you need to connect and select the iPad on the left-hand side, and then one of the tabs on the right-hand side that you use to select which content to sync to the iPad should be Photos : http://support.apple.com/kb/HT4236
You will need to select and sync all the photos that you want on the iPad together in one go as only the most recent sync remains on the iPad, not including photos in a subsequent sync is how you delete them from it.

I am trying to sync my iphoto events with my iphone, but when i do, it says the required file cannot be found.. how do i solve this problem?

i am trying to sync my iphoto events with my iphone, but when i do, it says the required file cannot be found.. how do i solve this problem?

Try erasing the iPod photo cache.
http://support.apple.com/kb/ts1314

I reinstalled operating system software on my MacBook Air (Yosemite 10.10.3) and tried reinstalling Adobe Acrobat 9 Pro. I was able to install the software into my Applications folder but I was unable to enter the serial number or go any further with the

I reinstalled operating system software on my MacBook Air (Yosemite 10.10.3) and tried reinstalling Adobe Acrobat 9 Pro. I was able to install the software into my Applications folder but I was unable to enter the serial number or go any further with the installation. When I click on the Adobe Acrobat icon in the Applications folder, nothing happens.

Hi Tom,
kindly check the System requirements | Acrobat family of products—older versions (XI, X, 9)
For serial number message try:
Error "Invalid serial number" | Acrobat 9 | CS4
Thanks,
Atul Saini

I am trying to download Illustrator to my windows laptop. I tried with CC but got an error when entering the license number. So someone told me that CC is different from CS6 Illustrator, and I have a license only for CS6 Illustrator. What is the correc

I am trying to download Illustrator to my windows laptop. I tried with CC but got an error when entering the license number. So someone told me that CC is different from CS6 Illustrator, and I have a license only for CS6 Illustrator. What is the correct link for CS6 Illustrator then?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

I am trying to sync a new ipad with a mac but do not want to sync the 15000 photos from my mac to the ipad - how do I prevent this?

I am trying to sync a new ipad with a mac but do not want to sync the 15000 photos from my mac to the ipad - how do I prevent this?

See Here,
Syncing photos via iTunes
From here...
http://www.apple.com/support/ipad/syncing/
And Here...
http://manuals.info.apple.com/en_US/ipad_user_guide.pdf

I have the serial number for my mac mini but I do not have the connection cord. Is there a way I can find specs of this mac mini with just the serial number?

i have the serial number for my mac mini but I do not have the connection cord. Is there a way I can find specs of this mac mini with just the serial number?

Enter the SN here:
Apple - Support - Check Your Service and Support Coverage
Also:
How to identify Mac mini models

HT4812 I recently fixed my computer and need to reinstall logic pro 9 but I can't find the booklet with my serial number, is there any other way I can get the serial number for logic pro 9 (box)?

I recently fixed my computer and need to reinstall logic pro 9 but I can't find the booklet with my serial number, is there any other way I can get the serial number for logic pro 9 (box)?

If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD

HT4479 I DID REDEEM WITH MY ID BUT STILL THEV WEB SITE ASKING THE REDEEM NUMBER FOR REGISTRATION

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