HT4480 I cannot find my information or code that comes with new MAC boo pro. How do I find it? I did not know what all that was about and how to use it.

I purchased my new Mac Book Pro 13 inch last Fall 2011. I started using the book in March 2012. I am new users of the Mac book and apple world. How do I obtain $100 ITune credit I was sent with my mac book. It does not show up with the purchase. I did not know exactly what it was and what to do with it. Now I am getting ready to buy some applications using Itunes I could use the credit.

Try going to the APPLE in the upper left of the screen and click on it , you will get a drop down with several choices , click on about this mac and you will get a pop up with description of your Mac system , click on the more info tab and you will see a complete listing of you system.
To redeem your ITunes card
open ITunes and click on ITunes Store,if you do not have an apple id yo will need to create one, look for a tab that says redeem and click on it you will be prompted to enter the code on the back of the card , follow instructions and you should be good to go.

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I bought the iPhone 4 user and when you are upgrading to the new system ios7 I have a problem activation lock note that I do not know what is the ID Apple and The password because the phone used?

I bought the iPhone 4 user and when you are upgrading to the new system ios7 I have a problem activation lock note that I do not know what is the ID Apple and The password because the phone used?
please help my what can i do?
IMEI : 012658006380001

Welcome to the Apple community Kobra.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

I just bought a 15" macbook pro, do the cds that come with the mac have the drivers i need to update windows after installing windows using boot camp?

I just bought a 15" macbook pro, do the cds that come with the mac have the drivers i need to update windows after installing windows using boot camp?

What DVDs are this ?
If it is OSX Snow Leopard Installation DVD then yes this disc contains the BootCamp Drivers version 3.x and is needed after the installation of Windows to install the BootCamp Drivers.
With OSX Lion BootCamp is at version 4.x and the BootCamp Drivers have to be downloaded during use of the BootCamp Assistant in OSX.
Boot Camp 3.0, Mac OS X 10.6 FAQ
Frequently asked questions about Lion and Boot Camp 4.0
Stefan

I just bot a new ipodnano and synched my playlists from my itunes library. However, I am unable to disconnect as it says the the ipodnano contains files that are in use by "another application". What is it talking about and how do I disconnect?

How do I disconnect./eject my new ipodnano after I had synched my playlists (from itunes library on my computer).
Itunes message - CANNOT BE EJECTED BECAUSE IT CONTAINS FILES THAT ARE IN USE BY ANOTHER APPLICATION:.
This is after my synch was succesfull and it says I can disconnect now - but it won't let me.
Keith

For the immediately problem, you can shut down the computer and disconnect the iPod.
There may be a process (program) running on your computer in the background that continuously monitors mounted volumes for things like maintenance, data corruption, and malware. The iPod's storage is a mounted volume. If you know of any such program, such as an "anti-virus" utility, and it has settings that allow you to exclude certain volumes, you can set it to ignore the iPod "disk" when connected.
Also, if you are using automatic syncing (not the manual method) to load the iPod, and you have Enable disk use turned ON, turn it OFF. With Enable disk use turned OFF, iTunes only mounts the iPods disk when syncing, then immediately unmounts the disk. Thus, other processes you have running on your PC (not iTunes) will have less of a chance to make the disk "in use" and cause this problem. You won't even have to eject the iPod before disconnecting.

My iPhone 4 this morning just shut off by itself all of a sudden. The screen is all black and I cannot receive calls, or anything.Anybody knows what the problem could be and how to solve it?

I was listening to music when the volume turned down by itself and by the time I took the iPhone out of my bag I couldn't hear anything anymore and the screen was totally black. I tried turning the phone on again (thinking it somehow shut itself off) but it didn't work.
I also tried hooking it up to the electricity hoping the battery would charge, as well as hooing it up to the computer and connecting it to itunes, nothing happened.
My friends tried to call me and told the phone was ringing just normally as if I wasn't picking up. What can I do? (considering that i bought the iPhone on aug. 20th, 2011) and I'm away for the weekend, if anything happens I'm without means of communication...
Thanks in advance!

just do reset, press home button and power butoon for a while untill you can see apple
gud luck

Need wireless monochrome laser printer for home office to use with new mac book pro with retina display. I also have to have networking capability. Suggestions for economic printers?

HI, I need to buy an economic monochrome laser that will work wirelessly with new Mac Book Pro with Retina Display inmy home office. Any suggestions? I was considering the HP 1102W or Brothers HL22700W but have heard that they do not work with Mac 10.6.1 or upgrade. Need to try to get his done asap so I will appreciate any and all feedback!

http://www.shopping.hp.com/en_US/home-office/-/products/Printers/Printers

Was not informed of new policy when signing up for service and charged for services I did not knowingly agree to.

I’m writing to contest a $29.99 monthly charge, which is contracted for 24 months amounting to $720 in total. The charge is for a data plan which I did not knowingly agree to, and verizon is unwilling to remove from the account even though the phone on the line does NOT use data.
The backstory of the issue:
On September 19, 2014 I waited in line at an Apple store to purchase a new iPhone on launch day. I opened a new basic line of service for $9.99 a month on my account so I could purchase a discounted phone from Verizon. When purchasing the phone, the representative explained that he was going to have to put a basic data package on the line for $15 a month, but that it would be removed once I transferred the phone to an existing line on the account. After the purchase was complete, we transferred the phone to an exisitng line, and the represented confirmed that the data package would not be charged to my account and therefore I would only have to pay $9.99 a month for the basic line of service for two years. A couple weeks pass and I receive my bill, I notice that the data plan is still listed on my account and has also increased to $29.99 a month! I call Verizon to see what is going on, they tell me that they have just implemented a new policy that states if I purchased a smart phone on a basic account and then transfer the phone to a differnt line that I will have to pay $29.99 a month for data even if the new phone that is currently on the line does not use data! I told them I was not informed of this, and was actually told the complete opposite when signing up for service. They refuse to remove the data package, and will not let me cancel the account without charging me $350. The representative on the phone said that the representative in the store was a sales person and most likely did not have the training to inform them of the new policy change, and that they could not honor what he told me.
I should be able to rely on and trust what a Verizon wireless representative is telling me, I was not aware of the new policy and did not knowingly agree to this policy. And in that case, I would like to point out that I have been a loyal Verizon customer for over 15 years humbly request that you clear this $29.99 monthly charge from my account as a gesture of good faith.
I have spent over 7 hours on the phone with verizon trying to get this resolved to no avail. I have also filed a complaint with the attorney generals office, and plan to persue this until it is fully resolved.

Customer Agreement | Verizon Wireless
This agreement and the documents it incorporates form the entire agreement between us. You can't rely on any other documents, or on what's said by any Sales or Customer Service Representatives, and you have no other rights regarding Service or this agreement.
They gotcha! And that policy change was listed here and other places on the net.
Its either pay that or the early termination fees.
Verizon will not grant you a mistake forgiveness clause.
If they do it for you they would have to do it for everyone.
Good Luck

What is an .acv file and how do you use it in PS?

I downloaded a PDF about using curve adjustments to compensate for evaluating prints under 3500K SoLux halogen lighting relative to using a monitor calibrated to 5000K for editing. (by John Paul Caponigro). Along with the download came a file named "correctforhalogen.acv" but there is no mention of it in the PDF.
I know this file has something to do with doing a quick curves adjustment for color correction, but it doesn't appear to be an actions file. Does anyone know what .acv files are exactly and how you implement them in PS? Thanks.

Thanks Wade.
That did the trick, once I figured out the missing step. For other folks interested, to use an .acv file to adjust a curve:
Open the Curves Adjustment Panel > Panel Options drop-down menu > Load Curves Preset... > find & select the .acv file (on hard drive) in the "LOAD" window > click LOAD. The adjustment in the .acv file will be applied to the image and appear in the curves graph of the Curves Adjustment Panel. Slick.
Apparently, moving the .acv file to the "Curves" folder in the "Presets" folder allows this curve adjustment to be a permanent preset choice. It can then be found under the Curves Panel preset drop-down menu. Just look for the original .acv file's name in the list.

Using both the display ports on the new mac book pro

Hi, are there some one in Appel that can tell me if its possible to use both the display ports on the new mac book pro to show keynote on? or if its possible to make that possible? i would really like to be able to create a keynote with 5120 x 1600 pixels and get that output on two display ports, so that i can use my hardware to make a keynote with really nice reselution. its for use on a screen size of 18x4 meter.

Connect one display to the Mini-Displayport and the other to a USB port using an adapter like this:
http://eshop.macsales.com/item/NewerTech/VIDU2DVIA/
Or buy a Matrox DualHead2Go DP Edition external video box and connect both displays to that, which in turn connects to the Mini-Displayport on the computer.
There are limitations either way. A USB-connected display will be less responsive than one connected to the MDP, because USB 2 is slow. To use two displays with the Matrox box, I believe the displays must be identical. Read and understand all the caveats about each alternative before making a decision about which way to go.

The last Apple I used was a IIe. Where can I find basic information about what an Ipad will do and how it differs from an Android tablet?

The last Apple I used was a IIe. Where can I find basic information about what an Ipad will do and how it differs from an Android tablet?
I am considering purchasing this for my wife who has only had experience with Windows machines.

Here are a number of possibilities:
http://ipad.about.com/od/iPad_Guide/a/How-To-Use-The-iPad-Best-Uses.htm
http://www.macobserver.com/tmo/article/8-important-things-you-can-do-with-an-ipa d
http://iconlibrary.iconshock.com/tutorials/50-things-you-can-and-cant-do-with-yo ur-new-ipad/
iPad vs Android:
http://ipad.about.com/od/ipad_competition/tp/iPad-vs-Android-Which-Tablet-Should -You-Buy.htm
http://www.cnet.com/topics/tablets/best-tablets/

TS2834 I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps saying "Mail cannot open because of a problem" and something about not being compatible ??? Help! I miss my mail

I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps giving me an error like "Mail cannot open because of an error and something about it not being compatible. Please help! I miss my mail

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

TS3694 Just took my 1st gen iPod out of it's original box, never used before. Plugged it into my new Mac book Pro and it recognizes that the iPod is in recovery mode but when I click to restore, error 1611 comes up - but that error code doesn't say what

I had an 8GB 1st gen iPod in it's original box in storage and just took it out to hook it up. Charged it overnight, plugged it into new Mac Book Pro and it was recognized as being an iPod in recovery but other identifying information was all indicated as "n/a" (so, unknown OS, etc). Error code 1604 came up so I downloaded iTunes on the Mac Book and it is currently showing version 10. But now when I try to restore the iPod, error code 1611 comes up and the troubleshooting doesn't tell me what else to try. The USB connector that came with the iPod was also never used before - brand new also from the box so that should be fine. I also tried a different USB port on the Mac Book. Any ideas?

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

Spotlight and finder cannot find files as of a certain date. What can be the problem and how to solve?

Spotlight and search field in Outlook on MacBoon cannot find files as of a certain date. What can be the problem and how to solve?

Reinstall on both.
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it isthree times faster than wireless.
Restore your iPhone to reinstall iOS. Be sure to do this while connected to your computer and iTunes.
     Tap Settings > General > Reset > Erase all content and settings.

I would like to use my work exchange email on my macbook pro. But I cannot insult it. I have not problem as on my iPhone or iPad. My work IT person does not know what is wrong.

I would like to use my work exchange email on my macbook pro. But I cannot install it. I have no problem my work email on my iPhone or iPad. My work IT person does not know what is wrong. Why I try to set up the email I get the message that it cannot connect to this server.

Try going into System Prefereces then Mail, Cintacts & Calendars then click on the Microsoft Exchange link on the right. Type in your email address and password and allow it to set it up automatically.
Make sure your Mac is updated to the newest version of Mail.
If that still fails then I suggest you switch email clients. I don't care for the built in mail program. IMHO it is very buggy.

Time machine: I get the following message: The backup disk image "/Volumes/Data-1/Clemens's iMac.sparsebundle" is already in use - what to do? Where and how do I find that file and get rid of it?

time machine: I get the following message: The backup disk image “/Volumes/Data-1/Clemens’s iMac.sparsebundle” is already in use - what to do? Where and how do I find that file and get rid of it?

I'm on Mountain Lion and have version 6.1 of AirPort utility so there is no button to "Disconnect All Users"and the only other option of "removing and re-selecting the drive via Time Machine Prefs" doesn't work either. So this will work.
Launch Airport Utility and select the TC "Edit" button, then select the Disks tab. Deselect "Enable File Sharing" and click "Update". The TC will reboot then follow the same procedure and reselect "Enable File Sharing" and click "Update". After TC reboots again you'll be up and running. Not the neatest way to do it but saves having to unplug the TC which risks disk damage and the whole procedure takes less than a minute.The "Enable File Sharing" button seems to have replaced the "Disconnect All Users" button but with the slight disadvantage that it reboots the TC which takes up additional time.

HT4480 I cannot find my information or code that comes with new MAC boo pro. How do I find it? I did not know what all that was about and how to use it.

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