HT4480 When I enter my redemption code I get a message that says the code is not recognized, even when I copy and paste the code.
When I enter my redemtion code in the app store I get a message that says code not recognized, even when I copy and paste the code.
Use the email form to contact Apple here > Apple - Support - Mac App Store - Contact
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Hi everyone
I'm a new iPad user (ipad2) and have tried to download a few apps. I already have a iTunes/app store account but often when I try download a app I get a message that says "your request could not be processed"?It could be a problem at the other end, try again tomorrow. Also , try resetting your iPad by holding down the home and sleep/wake button till the Apple logo appears and then let it wake up, maybe that may help.
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When I reboot my windows desktop i get a message that says apsdaemon.exe can not start because msvcr80.dll is missing. How do i fix this? Thank you in advance.
Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I'm trying to clean my mailbox and when I click on delete or highlight and move to trash I get a message that says "operation could not be completed - file exists. Further, when I select a message or group of messages, one of them is copied (not deleted) to the trash folder. Can someone help me through this?
Thanks.It's a POP account. I decided to clean up my mailbox today after noticing the computer was real slow after USA Today started sending their daily top stories with new graphics. Also before I noticed the problem with mail deletion - two things happened. 1) I updated security sofware as prompted by Apple and 2) downloaded Mackeeper and went throught some preliminary scans but did not buy their package. Thanks forn nstaying with me.
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No matter what answer i have tried after researching it is still not letting me download any docuements
4.2.1 is the end of the line for the iPhone 3G. If you're not there yet, connect your phone to iTunes on your computer and upgrade.
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When I enter my iTunes redemption code, I get a message that says, "The store is unable to access your account information. Please try again later." Has anyone experienced this?
I got the same message qhen using iTunes thru my computer. With the same gift card i got the message that the card had already been redeemed. I tried 3 different brand new cards. All the same. Contact the support is advice I got.
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I'm trying to set up my iPad2. I am entering my Apple ID and get a message that says "try another apple id, this ID is already being used. The only time I've used this Apple ID (my emal) was when I purchased a mac for my college aged child.
Thank you...I had selected the incorrect option to create an Apple ID....so backing up a few pages and doing as you stated worked!
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I forgot iphone 4 passcode and I cant restore when connected to my computer. I get a message that says cant restore until I turn off find my iphone for the device, but I did go into icloud and erased the device. help plz!
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272 -
When i try to open itunes i get a message that says the file "itunes library .itl" cannot be read because it was created by a newer version of itunes
Upgrade iTunes to the latest version. It should be 10.5.3.
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I cannot get into my iTunes. When I try to load it, I get a message that says iTunes has stopped working. What do I do?i Have uninstalled and reinstalled both iTunes and Quicktime already, Did not make a change
You are on pc or mac? I think pc. Below is a link that gives the steps, and it suggests you need to down load a controller, and then it tells you how to set it up. See if this helps any.
http://www.gottabemobile.com/2011/10/12/icloud-photo-stream-on-windows-pc/
Within the write up is a link to the apple site where the download is available, for free! -
When I plug my iphone in to my computer I get a message that "a usp device is not recognized"
When I plug my iphone in to my computer I get a message that "a usp device is not recognized" I fear resetting my phone when I haven't had a chance to back it up in itunes. I cannot connect to my computer thru wifi either.
Have you looked at this article:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When I try to download this I get a message that says I haven't got sufficient space on my startup disk. I have checked my available space on the disc and I have only 3GB free out of 500. I have hardly anything on my mac - how can this be?
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion's Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located. -
When I start to download Firefox, I get a message that says "This type of file can harm your computer. Do yiu want to keep Firefox...p7.0.1.exe anyway? What does that mean and in what way can it harm my computer? Do I download it anyway?
You get that message any time you download an executable file. It is safe to open as long as you download from http://www.mozilla.org/en-US/firefox/new/
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I purchased the download version PE13 from adobe. Got serial # from adobe,however when serial number is typed in I get a message that says it is invalid. Help! I am using windows 7.
Suggest that you work your way through this tech doc. You may have to contact Adobe directly.
Find your serial number quickly
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