HT4484 I have an old account for itunes which is now obsolete and cannot update some old apps.
I Have an old itunes account and this is no longer in use , but I have apps which need upgrading which were associated with the old account. Can u help.
Hi Fizzzpop,
Are you saying the old iTunes account was disabled? or is it an email you just no longer use?
Apple IDs, which are used to purchase things from iTunes and the App stores don't go away.
If you no longer use an Apple ID, that doesn't mean it's gone or inactive.
Even if you no longer use the email that Apple ID is based on, the Apple ID is still there.
Have you tried logging into the iTunes Store with that old Apple ID? You may need to logout of the Store from your current Apple ID, then log in again with your old Apple ID.
If it says it is disabled, have you tried resetting the password with https://iforgot.apple.com/ ?
(the AppleConnect password).
I see too many people create a new Apple ID when there old email goes out of date. It is much better to rename the old Apple ID to the new email and avoid having purchases on more than one ID. How to change the name you use for your Apple ID
Hope that helps,
ivan
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I know accounts cannot be merged. The @gmail account has existed for years before the @me account.
I haven't been able to set up my phone yet because I have absolutely no idea how this will affect me, when it was quite clear before.
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The Three Best Alternatives for Security Questions and Rescue Mail
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