HT4484 What can I do if I forget my security answers ?

What can I do when I forget my security questions and need to buy application ??
Thank you

1.  contact itunes store advisor using https://expresslane.apple.com/
or
2.  contact technical support using
1-800-MY-APPLE
  then ask for the account security team to reset the security question

Similar Messages

  • TS2446 what can you do if you forget your security questions

    what can i do if i have forget my security questions

    Wrong Passcode
    http://support.apple.com/kb/HT1212

  • What should i do if i forget my security answers?

    As the topic, my little daughter told my apple id password to her friend so i want to change my password but i forget. My security answers.
    If you know how to fix it ,please tell me. Thanks

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699
    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
    You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

  • What can I do If I forgot my security answers

    how can I change them

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • What can i do if i forget my security question and my mail is setted bad?

    its like .con and it shoul be .com please help¡ i dont know what to do and i have money on thath account and i cant buy cause of the security question

    Contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
    or by phone: Apple Support Numbers

  • HT1212 what do you do if you forget your security answers???

    what do you do if you forgot security questions

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 What can i do if i forgot my security answers for the questions?

    Help me please

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96340)

  • HT5622 What can I do if I forgot my security answers?

    I forgot my security answers of my apple ID
    please I want to rest my security questions and answers
    Thanks

    Go to appleid.apple.com and log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
    This will generate an automated e-mail that will allow you to reset your security questions.
    If you don't have a rescue email address, contact Apple Account Security.

  • What can you do when you forget your iPod password and it locks you out?

    What can you do when you forget your iPod passcode and it locks you out.

    http://manuals.info.apple.com/en_US/iPod_touch_iOS4_User_Guide.pdf

  • I forget my security answers and i tried to rest them by sending an email but, i can't get the email. What should i do?

    I forget my security answers and i tried to rest them by sending an email but, i can't get the email. What should i do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102411)

  • What can I do if I forget my Restrictions password

    Hello,
    what can I do if I forget my Restrictions password
    please help me
    Thank you

    Hi there,
    You may find the information in the article below helpful.
    iOS: Understanding Restrictions (parental controls)
    http://support.apple.com/kb/HT4213
    If you lose or forget a restriction passcode, you will need to perform a factory restore to remove it.
    -Griff W. 

  • What can I do if I forget answer for security question?

    What can I do if I forget answer for security question?

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09/2012) - https://discussions.apple.com/message/19809294
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • Hi, i have forget my security answers in app store purchase, what shall i do

    Hi, i have forget my security answers in app store purchase, what shall i do

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • What do i do if i forget my security question passwords and my rescue email is no longer in use and i have no access to it?

    what do i do if i forget my security question password and i no longer have access to my rescue email?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT1491 I forget my security answer.and my alternate email id is wrongly update,what should i do.

    I forget my security answer.and my alternate email id is wrongly update,what should i do.

    On your computer or safari on your iOS device navigate to:
              For Canada - https://appleid.apple.com/ca.
              For United States - https://appleid.apple.com/us/.
    Click the "Manage your Apple ID" button, and sign in to your iCloud account.  Once in, on the left side select "Password and Security", and this will populate our options on the right side.  You should see an option to reset your security questions. 
    Also see this article - http://support.apple.com/kb/HT5312. 
    If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753.  Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

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