HT4484 when i go to update apps the previous owners apple id is stuck in the id box and it won't let me put mine in.. PLEASE HELP! LOL
when i go to update apps the previous owners apple id is stuck in the id box and it won't let me put mine in.. PLEASE HELP! LOL
Apple says that the Mac was supposed to be erased and taken back to the most recent version of OS X with which it shipped. You should not have any of the previous owner's apps. That violates the Terms of Use for Mac App Store apps.
https://discussions.apple.com/message/25127788#25127788
Similar Messages
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I purchased an ipad from someone and i set up my apple id for it but when i go to the app Store to update apps, i click on the update button for an app, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine? It doesn't give me an option... Help! Please!
Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh. -
Can't update iPhoto and Kindle apps because they need the previous owners Apple ID
I was recently given a Mac Pro (which I absolutely LOVE). iphoto and Kindle both need to be updated however because they are under the previous owners Apple ID I have no idea how to do it w/out contacting the previous owner?
The apps are licensed for only computers owned by the previous owner. You should delete them from your computer. Find each app in Launch Pad, click and hold on it until it wiggles and an "X" appears next to it, then click the "X".
You can then purchase any you need with your account. Kindle is free, iPhoto is only $14.99 -
when i try to close my iPhoto app on my air it continuously says wait until import is finished and it won't let me exit the app and i cant even turn off my laptop, what can i do to close it?
Welcome to Apple Support Communities
Press Alt, Command and Esc keys or go to > Force Quit, choose iPhoto and force close it. -
How can I remove the previous owners apple i.d. from my app store?
Just recently, after 8 months of ownership, my App Store has started to cancel my updates in favour of asking the computers previous owner to log into the app store to update. Is there any way I can remove their account from my App Store? It's getting annoying!
Were there apps that the previous owner bought from the Mac App Store on the Mac when you got it? They should have been removed before passing the Mac to you. At this point those are pirated apps and they can only be updated using the previous owners Apple ID. You should remove all of them from the Mac and buy them using your own Apple ID. Probably not what you wanted to hear.
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I was setting up an iPad Mini and it updated my iMac's OS. It reverted to 2011 and I have lost emails, desktop data and Adobe won't let me in to software. Help!
The iPad was plugged into the iMac to transfer apps etc and asked to update the macs OS. The result is that the last 12 months of emails have gone ( emails not working) as have whatever files were on the desktop. The calendar has also reverted to 2011.
Worse still is adobe software I use for work won't let me open.
Any ideas? -
Lookin to know how to enter new appl id on my ipad the previous owners id requesting password keeps coming up. I cannot contact him
You can log out of the previous owner's account by tapping on the id in Settings > iTunes & App Stores (Settings > Store on iOS 5 or below) and you can then log in with your account. But if there is any content from the previous owner still on it then that will remain tied to their account (so only their account will be able to download updates to those apps) - you will be better off resetting back to factory defaults (Settings > General > Reset > Erase All Content And Settings) and starting 'as new' with it.
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I purchased a used iphone4 and the phone displays the previous owners apple id and prompts me for the previous owners password. how do i get rid of his info....and install my own apple id number?
Login to the app store with YOUR ID. You can't use the app store without an Apple ID. If there are apps on the phone that were purchased with the original owners ID, you do NOT own them. The owner had no legal right to give them to you and they are permanently tied to the ID that was used to purchase them.
...i was also allowed to purchase an apple network id for this phone...
I have absolutely NO IDEA what you mean by that. You can not "purchase an apple network id". -
I bought a song on iTunes...but it must not have downloaded all the way an now I can't get it to play and it won't let me delete it...I also can't purchase it again cause it says I done bought it...any suggestions?
Try this:
http://support.apple.com/kb/HT2519 -
How do I change the Apple id that is listed as my home share on my apple tv? I bought a used one and it has the previous owners apple id loaded in the home share.
Welcome to the Apple community.
Settings > computers. -
what if the previous owner is unreacheable or unknown to the current one? (e.g. 2nd hand phone)
Welcome to the Apple community Don.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
It won't let me into I message. I type in my ID then I pick what people can text me by then I press next and it goes back to the sign in page so I tried it again and it just kept doing that so it won't let me into iMessage? Please help!
Try:
iOS: Troubleshooting FaceTime and iMessage activation -
I need to change my apple email as it's my work one and that is finishing. But the only other email I have which I want to use is apparently my back up one and it won't let me use that. Any help greatly appreciated. Jez
Hi Jez224,
This article will tell you how to change the email address associated with your Apple ID -
Change your Apple ID
The following section is particularly important -
You can change your Apple ID to any address, except an address used by another Apple ID. You can change the address of any Apple ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
Thanks for using Apple Support Communities.
Best,
Brett L -
I just purchased a used ipad I am trying to set it up and it is asking for the previous owners apple ID is there a way to set this up with out this information?
No, you will need to contact the previous owner, he/she is the only person that can remove it from their account : http://support.apple.com/kb/TS4515
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Please help with my iPhone I bought from a pawn shop but have no contact with the previous owner so I cannot get past the icloud activation Please anyone help. it would mean a lot, I paid good money for this phone
Return it to the pawn shop and get your money back. The device is permanently locked and with the previous owner to unlock it you can never use it except as a paperweight.
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