HT4515 Activating call forwarding on my iPhone 4S & iphone 5,

Activating call forwarding on my iPhone 4S & iphone 5, I go into "settings", then "phone" then "call forwarding" and then enter the phone number, after that there's nothing, if I exit out of it it just cancels itself out, ANY IDEA's??
Thanks Jeff M

Contact your carrier and make sure you have call forwarding provisioned on your account. Or log on to their customer portal and see if you can check or set the option yourself.

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