HT4527 Followed all steps - phone not syncing with new itunes/new pc

I have followed the steps in this article for moving itunes to a new computer. I had no problems with loading my music, itunes folder and mobilesync backups to an external drive and copying them all to a new pc. (Windows 8). Installed itunes onto the new computer and plugged in my phone and restored with last backup. All went well with that. The computer is authorised with my account.
THE PROBLEM:  Now when I plug in my iphone 5 to new itunes/ new windows 8 pc, it does not sync. It goes through 3 of 3 steps in about 2 seconds saying syncing, but not really syncing. I tested by adding a new app through the itunes and then synced phone. It didn't add it to the phone. Then I deleted it and added an app to the phone through the app store on the phone. When I synced the phone itunes failed to recognize a purchase on the phone that needed to be added to itunes.
So the itunes and phone are not actually in sync with each other and I don't know how to correct that. I have an ipad with retina display which needs to be added but I don't dare until I figure out what the problem is with syncing the devices to the new itunes/computer. It sees my phone when plugged in - I see my 4 pages of apps on the apps tab. I do not see my email accounts listed on the INFO tab. It just says "your contacts/calendars are being synced with your phone over the air." In the block where my accounts were listed on the old itunes/computer it is empty on this one. The phone is continuing to download email though.
Any help in getting the phone and new itunes in true sync again would be much appreciated!

Same problem with a mac. My computer will recognize the iPod on the desktop and itunes even opens up when I plug it in, but the iPod doesn't appear on the iTunes menu and won't let me sync.

Similar Messages

  • My iPhone 5 is not syncing with my iTunes 11.3, on OSx. I have just completed all of the most recent updates and have looked into completely uninstalling iTunes but I fond my computer won't let me! Any ideas?

    My iPhone 5 is not syncing with my iTunes 11.3, on OSx. I have just completed all of the most recent updates and have looked into completely uninstalling iTunes but I found my computer won't let me! Any ideas?

    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Application Support/SyncServices
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • TS4062 i touch will not sync with upgraded itunes...all other devices are syncing

    i touch will not sync with upgraded itunes...all other devices are syncing  what do I do?

    Does the music play in iTunes on the computer?
    Maybe
    iTunes: Finding lost media and downloads
    Maybe here is you updated iTunes on your computer
    No content shows up in iTunes after updating

  • How can I keep a playlist on phone when syncing with new computer?

    When syncing my IPhone I am prompted with an ominous message that says "Are you sure you want to remove the existing music ... from this phone and sync with this ITunes library? Music .... will be removed and items will be synced from this ITunes library" The answer is no because I have a playlist I would like to keep on the phone, but add one which resides on the computer I am attempting to sync with. That is not an choice presented, the choices are Cancel or Remove and Sync. Apple should either give more options or at least a better explanation. I have synced this phone and computer combination before but have since created a new playlist in the computer (a Mac Mini).
    So how can I keep a playlist on the phone and add one from the computer too? Is it possible to view the phone as a drive and move items around in that manner? I use ITunes on both Windows and Mac platforms but this issue has always been problem for me. I also have IPhone 3 (used as an IPod), IPhone 4S and Iphone 5.

    Unless you can get the iPod backup file (and restore the iPod from that file on your new computer) from the "dead" computer you will lose all the app data you can export via email.
    - Yu can trabsfer iTnes purchases from the iPod by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - You can transfer non-itunes purchased music to the new computer by using one of the third-party programs discussed in this previous discussion.
    Best iPod to PC
    - After you move the stuff to the new computer, either restore the iPod from the backup, or if no backup, restore to factory defaults,new iPod and sync.

  • My iphone 5 can not sync with my itunes cloud

    my iphone 5 can not sync with my itunes cloud, how can i sync my iphone 5 with my library or is it not possible please help

    Is your iPhone connected to your computer using the lightning cable or are you doing WiFi sync?
    Sometimes the iPhone doesn't show up in the side bar if you're using WiFi syncing, if its not working, then be connected to your WiFi on your phone and on your computer (Same network) let me know how it's going, if it doesn't work still. Turn your phone off and on again and put in your pass code then try to sync it (keep your phone unlocked and not in sleep mode) tel me if it appears in the side bar.

  • My ipod 5.1.1 (9B206) will not sync with new Itunes version 12.0.1.26. Can anyone help

    My ipod touch 3rd generation OS  5.1.1 (9B206) will not sync with new Itunes version 12.0.1.26. Can anyone help

    What exactly happens when you try to sync?
    Does iTunes see the iPod?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    If so have you done anything like update iTunes on the computer since it last successfully synced?
    Do the songs play in iTunes?          
    Does any media now sync to the iPod?
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method                
    Managing content manually on iPhone, iPad, and iPod
    If iTunes does not see the iPod:
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • HT1212 I bought a iphone 4s off ebay, the seller's daughter forgot to remove her password but did restore everything else. Its not synced with my itunes so I am not able to go that route. What other way can I restore this Iphone 4S.

    I purchased am Iphone 4S from ebay. Sellers daughter restored Iphone but didnt remove password. He sent me the password but after entering it a few times after I had already previous tried passwords before I reached him now I have reached the disabled screen and now have the correct password but am unabke to use it due to disabled screen. It is not synced with my Itunes so I am not able to go that route. If anyone else has any other suggestions please lead me.

    If you get locked out of your phone with an incorrect passcode, then the only way is to do a restore and for that you need to connect it to iTunes and that is it.  No other way to go.

  • I downloaded latest software on iphone 4 and installed new software on my imac (snow leopard 8.6 and now phone not synching with new itunes. Itunes does recognize the phone but the itunes is totally different now. It doesn't look anything like the previou

    I downloaded latest software on iphone 4 and installed new software on my imac (snow leopard 8.6)and now phone not synching with new itunes. Itunes does recognize the phone but the itunes is totally different now. It doesn't look anything like the previous vesions. I can't even find a tab for synching. very strange. any help is appriciated.

    iTunes 10.7 is compatible with Snow Leopard.
    You can download it here: http://www.apple.com/itunes/

  • My ipod will not sync with my itunes because there is not enough memory.? what does this mean.? how do i fix it?

    Alright, so my Ipod will not sync with my itunes accoutn because there is not enough meemory. Apple is refusing to help me becasue it wasn't purchased recently. So if anyone has any idea what this means, or how to fix it, I'd be greatful for your tips and suggestions.

    What is the wording of the message? I do not understand what memory you are refering to.
    Computer memory (RAM)
    Computer storage (HD)
    iPod memory
    iPod storage.

  • Iphone 5c will not sync with my Itunes on my PC

    My Iphone 5c will not sync with my Itunes on my PC   It does not show up in the devices

    That is too bad.  Thanks for sharing.

  • I forgot my password and ipod will not sync with new computer

    I forgot my password and ipod will not sync with new computer

    You'll need to connect the iPod Touch to your iTunes library in recovery mode and restore it factory settings.  There is no other way.
    Here are instructions for getting your iPod touch into recovery mode.
    http://support.apple.com/kb/ht1808
    B-rock

  • My iphone is not syncing with my itunes..it says that my movble me contents is not started

    my iphone is not syncing with my itunes it says that my mobile me contents has not been started///nay help!

    Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the syncing troubles?
    http://www.apple.com/itunes/download/

  • My iPhone will not sync with latest itunes download

    My iPhone will not sync with latest itunes download

    just remove itunes via my control panel
    re-downloaded it, install it in a different dir (itunes-2)
    did nothing else, clicked on pref and it locked up

  • HT1386 My phone wont sync with my itunes why? Itunes 10 is installed, anybody know anymore? cheers

    My phone wont sync with my itunes why? Itunes 10 is installed, anybody know anymore? cheers

    http://support.apple.com/kb/TS1538

  • My phone wont sync with my itunes. It says there is a duplicate file. How do i download music?

    My phone wont sync with my itunes. It says there is a duplicate file. How do i download music?

    Yes. Talk to whoever replaced the battery. Sounds like they broke something.

Maybe you are looking for

  • Test voice-translation rule not working properly

    Hi all, I have a 15.4(1T) image I'm trying to test a voice tranlation-rule on. If I put in a number that doesn't match, it tells me so.  However, if I test a string that does match, I get no results at all.  I know the rule works as this is from our

  • Pages to DocX Export Makes Everything Bold

    I'm using Pages 5.1 to email out my resume, and everytime I export the document into .docx for submission it makes everything on my resume Bold in the .docx version.  I've tried changing the .docx with Pages but when I go to save the changes it will

  • Code Signing a Director 12 App for the AppStore

    I have seen a few discussions on this topic and signing and submitting to the AppStore while full of challenges was possible with Director 11. With Director 12, we have been unable to code sign the projector. We use the Terminal to do it: codesign -f

  • How can reattach keyword tags to photos after switching to PSE11

    I recently upgraded from vista to windows 8. I then upgraded from Photoshop elements 9 (I think) to Photoshop elements 11.  I had catalogs and pictures scattered in different places so one of the options was just too gather all of the photographs on

  • 10.4.3 UPDATE CRASHES

    Here is my nightmare. I reformatted my main HD and installed Tiger, then the 10.4.2 combo update and all is well. Did permissions, then installed the 10.4.3 combo update and on restart my screan went grey with a lot of jiberosh writing everywhere and