HT4527 I can't find any of my previous purchases. I had to buy a new computer because the old one died, and I also upgraded my iPhone. I don't know why the music I previously purchased isn't stored in my iTunes account...?
I can't find any of my previous purchases after upgrading my computer and iPhone - are they still in my iTunes account somewhere?
Hi there leonfromNH,
You may find the information in the article below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W.
Similar Messages
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When I sync my iPhone to my new computer, none of the existing content (apps, music, whatever) transfers. What do I have to do?
iPhone 5 iOS 7.1.2
Old computer Windows XP SP3
New computer Windows 8Anything you purchased from the iTunes Store can be downloaded again, as often as necessary, as long as it still exists in the iTunes Store.
Read:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
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Were they originally bought with a different Apple ID?
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Read:
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You are allowed to have two activted installations, so if the first machine is the only machine with an activated installation there is nothing prohibiting you from installing and activating on the new machine.
You can contact Adobe Support thru chat to have the old installation deactivation.
Serial number and activation support (non-CC)
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The activation servers for CS and CS2 stopped working and were taken down. You'll need to take a look at this link for your issue: https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
Benjamin -
I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?
You can only sync with one iTunes library/computer. To switch:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
i just bought a new laptop because my old one died. is there any way to sync my phone with the new machine and not lose all my data?
Copy everything from your backup copy of your old computer to your new one.
Then sync. -
I had an iTunes account on my old PC. The computer is shot and I want to sync my phone to the new laptop. When I try and do that, I get a message that I can only sync to one library. I don't want to conitnue because I am afraid of losing contact info and pictures. I have uploaded music on there as well (from cd's I own) but that doesn't matter as much. Any suggestions? Thanks!
look here how to back up:
http://support.apple.com/kb/HT1766 -
How can i sync my music from my iPod into a new computer because my old one is dead
I bought the macbook air and want to sync my music from my ipod into itunes. Of course its not letting me because it says if I want to sync it will erase everything. Is there anything I can do so I could keep all my music and still sync? I no longer have access to my old computer because it completely died on me.
It has always been very basic to always maintain a backup copy of your computer for this very occasion. Use your backup copy to put everything back.
If for some reason you have failed to do this, not good, then you can transfer itunes purchases from an ipod: File>Devices>Transfer Purchases -
Just had to buy a new computer because ours died. Not allowing me to download my itunes from my ipod classic or my ipod nano, any ideas, don't want to loose it all?
In terms of searching i have searched for photos on my finder. However, none of the photos that appear are from my iPhoto Library.
Search with FindAnyFile. You can download it here: http://apps.tempel.org/FindAnyFile/index.php
Search for any file with "ThumbJPGSegment" in the name. If you added at least one image to your library, the library should contain a file with this name, see OldToad's post: Re: Since I updated to iPhoto 9.5.1, my library is not listed or available. How can I find it? Can I use the time machine to restore it? -
I have just tried to sync my ipod to a new computer as my old one died but as I cannot remember my previous log in I created a new itunes account. I now want to sync but it says it will wipe my music off my ipod. Does anyone know how I can do this now ?
If you have purchases on your iPod Shuffle that you want to sync back to iTunes, but are under the Apple ID you no longer have access to, you'll need to reset that account information. You can use this link to reset your password.
https://iforgot.apple.com/
If that doesn' work or help, you'll need to contact iTunes support and have them walk you through the process of resetting the older account information. Once you know the email and password again, you can authorize your new computer and transfer any purchases from this account back to iTunes.
For all non-iTunes purchased content, you'll need to the assistance of some sort of third party software that is not supported by Apple. See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock
B-rock -
How can I get my Mac to connect faster to the Internet? My wifi connection is fine....don't know why Safari and other web browsers are so slow.
If possible, connect to your router with Ethernet and turn off Wi-Fi. Any difference?
-
Had to buy a new PC as the hard disk of the old one broke and lost all purchases, but still have them on the iPhone. How can I sync them back to the new PC in iTunes without losing them?
You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2
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