HT4528 Can't Send Email Since Last Few Updates

My mother and I both have iPhones - she has a 4 and I have a 5. Since the last update on the software, we cannot send Email. We can receive them but cannot send them. Our mail settings are correct - this is not a problem with our Email providers. I use Time Warner and she uses GVTC. I have verified these settings are correct. I see that many people have posted this same issue and can't get it resolved because Apple says it is the Email provider and the Email provider says it is Apple. I know for a fact that it is not my Email provider.
I believe that a bug has been introduced to our phones with the one of the more recent updates that is affecting us to be able to send Email. I was able to turn off my Mom's Wifi at her house and get her Email to send out but only if her Wifi is off and that trick doesn't work on my phone. We shouldn't have to use tricks to get it to work though. Dear Apple - as much as I love my phone - this will force me to switch to a competitor if it doesn't get fixed. PLEASE fix this bug. Please do not tell me it is my Email provider as I use these same settings on my Windows tablet with no issues. Too many people are having this issue for it not to be a problem with the Apple software.

This was the ticket to rid phone of this daunting message/alert “Cannot Send Mail, the connection to the outgoing server "smtp.aol.com" failed.” After spending way to many hours reading through dozens of forums, trying suggestions, I found a fix. I was attempting to set up a fully functioning aol email on a new 5C. It seems (a lot, if not all) email servers, browsers, engines (not sure of correct terminology) have issues with this. Luckily I came upon this solution after trying check your smtp's, delete email account and reload, turn on that deal and switch that one off, restart phone. I was so hopeful with everyone of these only to become more enraged when it didn't work.
THE FIX
access your email provider through safari, etc on phone
log in and send email to someone
a security diagram/code appeared, upon entering, got a happy lil message from aol saying email was operational, something along those lines
went back to apple email icon, crossing fingers, sent a message and it worked!!!!!!!
Hope this works, let the world know if it does,
If I can save one person the misery I went through, I’m all (: (: (: (:

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I can't send email since my phone updated

I am running iOs 6.1 With my most recent update I lose the ability to delete, send, forward etc from my gmail account on my phone. Any suggestions?

There are several threads discussing this issue. I tried many suggested solutions without success until one finally worked and I'm sharing it in every thread.
First, here is my hardware/software situation, if your's is diff, then the fix I found might not work.
iPhone 4 upgraded to iOS 5. IMAP email wouldn't SEND
Fix:
Go into setting>mail>your account>Outgoing mail Server SMTP>Primary Server then turn Server ON and fill in both User Name + Password under Outgoing Mail Server.
It seems that in previous versions of iOS, you didn't need to enter your username and password in the outgoing mail server settings, but in iOS 5, IT MAKES A DIFFERENCE.
Thanks to worapoj for being the first (i saw) to post this simple fix.

Can't send emails since downloading Maverick

Since I downloaded Maverick last weekend, I can not always send emails. Incoming and outgoing mails for one email account is fine, however for another email account, my outgoing often goes offline, although incoming stays online. If I leave it and go back it normally comes back, but it can be offline for hours and hours throughout the day. I am far from tech savy and this is the first time in 3 years having my Macbook Pro that I have had this problem. Anyone suggestions? Causing big problems for me!!

Check your Outgoing server settings and make sure all the fields are entered even when it says Optional.
Note: your Username is the full e-mail address.
If you're not sure, check your e-mail provider website for the settings.
Message was edited by: ckuan

Can't send email since upgrading to Leopard

I upgraded a couple of weeks ago. Mail worked fine until last night. Now I can't send any mail. It just stacks up in my outgoing folder. My mail settings seem to be unchaged. I have several POP accounts, and none of them work.

I don't have a solution, but have been having the same issue. Sometimes, the message goes out, but stays in the outbox.
I did a repair permissions about a week ago and it seemed to work. Now, it's doing it again and the tell tale sign is that you don't get the 'swoosh' sound as the mail goes out. Sometimes I press send and the message immediately goes to outbox with no attempt by mail to send it (as judged by watching activity monitor).
Very troubling because I invoice my clients via email attachment.
I have three mail accounts and all three behave the same way. Never had problems with this same setup in Tiger.

HELP! my mail account can't send emails since yesterday!!!

I haven't changed any settings, but all at sudden all my devices can't send mail.
Web-based iCloud service works well.
Any ideas?

Check your Outgoing server settings and make sure all the fields are entered even when it says Optional.
Note: your Username is the full e-mail address.
If you're not sure, check your e-mail provider website for the settings.
Message was edited by: ckuan

Can't save bookmarks since last OS update

I can't save bookmarks since the last OS update. When I do, I get the Spinning Beach Ball of Death and the app crashes. Any ideas?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Can't send emails after Mountain Lion update

After I updated from Lion to Mountain Lion, I could receive messages from my service provider's account, but I could not send messages. Mail Connection Doctor showed the information "Could not connect to SMTP server" for both SMTP servers, and when I try to send a message, I see that each SMTP server now has "(Offline)" after its name. I can still send from my iPad to the same servers, and also from the service provider's webmail. I have rebooted everything (Mac, wi-fi, router) to no avail, and I have followed all advice in Support articles such as TS3276. I have changed absolutely no settings anywhere from the Lion system, and a check of all settings shows that they match the printout I made of the Lion settings. I do not use iCloud for mail, so that server is disabled in Email Accounts, although the system opens iCloud on port 993 for Contacts, etc.
Below is part of the output from the Doctor, which shows an error "503 wrong state for EHLO command" on ports 25 and 587. Researching this message didn't really help me, and, as I say above, I have changed no settings between OS versions, so I assume that something must have changed with Mountain Lion. Any help would be greatly appreciated.

I'm getting the same behaviour with my ISP's mail server:
INITIATING CONNECTION Nov 25 13:26:06.388 -- host:smtp1.bethere.co.uk -- port:25 -- socket:0x0 -- thread:0x7feac3893370
CONNECTED Nov 25 13:26:06.577 [kCFStreamSocketSecurityLevelNone] -- host:smtp1.bethere.co.uk -- port:25 -- socket:0x7feac3c23ae0 -- thread:0x7feac3893370
READ Nov 25 13:26:06.799 [kCFStreamSocketSecurityLevelNone] -- host:smtp1.bethere.co.uk -- port:25 -- socket:0x7feac3c23ae0 -- thread:0x7feac3893370
220 april.london.02.net ESMTP Service ready
WROTE Nov 25 13:26:07.031 [kCFStreamSocketSecurityLevelNone] -- host:smtp1.bethere.co.uk -- port:25 -- socket:0x7feac3c23ae0 -- thread:0x7feac3893370
EHLO pro.config
READ Nov 25 13:26:07.268 [kCFStreamSocketSecurityLevelNone] -- host:smtp1.bethere.co.uk -- port:25 -- socket:0x7feac3c23ae0 -- thread:0x7feac3893370
250-april.london.02.net
250-DSN
250-8BITMIME
250-PIPELINING
250-HELP
250-AUTH DIGEST-MD5 PLAIN
250-DELIVERBY 300
250 SIZE
WROTE Nov 25 13:26:07.507 [kCFStreamSocketSecurityLevelNone] -- host:smtp1.bethere.co.uk -- port:25 -- socket:0x7feac3c23ae0 -- thread:0x7feac3893370
EHLO pro.config
READ Nov 25 13:26:07.735 [kCFStreamSocketSecurityLevelNone] -- host:smtp1.bethere.co.uk -- port:25 -- socket:0x7feac3c23ae0 -- thread:0x7feac3893370
503 wrong state for EHLO command
, investigating...

Can't send iMessages since OS X update

Sending and receiving iMessages from my Mac worked perfectly until I updated my system to version 10.8.2. Since then, I cannot send iMessages from my Mac. I don't think I'm receiving them either. I can still send other types of IMs (gchat, etc) - only iMessage seems to not be working. It doesn't even seem to be trying to send - I type my message and press enter and it appears in my chat window with the red exclamation point next to it instantly without even a "trying to send" gap. How can I fix this? Thanks!!

Hi,
Eric's link takes you to the iPad Touch's Community but some of the info can be transferred to the Mac.
I take it that in Messages Menu > Preferences > Accounts the iMessages account is Enabled (box ticked) ?
I also would expect the Messages Menu > Accounts to show the Logged in Accounts ticked and that iMessages would be one of these ?
As a First step I would Disable the Account (Untick in the Messages > Accounts or untick the "Enable this Account" box.
Adding a Public DNS server to your System Preferences > Network > Advanced button > DNS tab is a useful thing to do.
It may also pay to add it to your Modem or router (if it has extra spaces to add things to.)
8:38 PM Saturday; December 1, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

TS3899 can't send email since ios7 was downloaded.

password is incorrect message- I know it is correct. Any ideas?

xylephone wrote:
password is incorrect message- I know it is correct. Any ideas?
No idea.
Delete the e-mail account and set it up again according to the settings from your email provider.

Can't receive email since iOS 6 update

I have been having issues with my email updating on my iPad 2 for about 2 months, but it has always resolved when I turned the iPad off for a few minutes. I have not been able to get email at all since updating to IOS 6

Try deleting and readding your mail accounts. That sometimes fixes things

Can't "Send" mail after last Security Update

Installed the download two days ago.
Incoming mail is fine.
Nothing to do with smpt server.
"New message" or "reply" window has "send" button shaded out.
Dropdown menu "send" is gray ... can't use.

Was this for 10.5.8???
Others have reported it for 10.6.8 & up...
http://x704.net/bbs/viewtopic.php?f=12&t=6118

Cant send texts since last software update!

Anyone else had this problem?

Odd, I haven't seen that issue of all SMS being sent to one single contact. Is it ALWAYS sent to the same contact?
I'd suggest this: Do a simple reboot on the BlackBerry in this manner:
On your BlackBerry10 device:
Restart: Press and hold the upper edge power button a couple seconds and the tap the lower right RESTART.
Reboot: On the side edge volume keys, press and hold down both of the Up and Down volume keys for about 20 seconds, ignoring the initial screenshot message... the screen will go black and reboot.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Suddenly I can't send email, but I can receive it!!

I'm getting messages 'can't send email' since this morning. I'm receiving email OK. I'm with BT mail. I haven't changed any settings.
Any help greatly appreciated.

My email still keeps dropping off. It's fine for ages then suddenly get the same message 'Can't send email. Check settings'
I do a reboot on the phone and that seems to reset the connection. But why do I have to keep doing this?

I can't send email after iOS7 update...

I can't send email after the iOS7 update....this is a show stopper for me. When is a fix expected?

First it would help if you explain exactly what happens when you send an email.
Do you get an error message?
If so what does the message say?
The abilitly to send or receive emails does not fall on Apple or the IOS 7.
You email provider gives you that ability.
Double check and make sure your outgoing mail server is correct.

Since last update, i can't send emails!

since I updated my iphone 4 last week, i can't send email with only one special email-adress. My provider says, this a problem to apple and the update...can anybody help?

Hi hexie66,
Do you get any error message when you try to send an e-mail? Also are you able to still recieve e-mails on this e-mail account and how are you connecting to the e-mail server (WiFi or Cellular Data)?
If it's the sending only I would check that you have the correct SMTP servers listed and that they are turned on (if you're trying to send E-Mails over your carrier network for example you will need their SMTP server listed and turned on, the update might have turned them off for some reason).
This link will detail how to check the SMTP servers and hopefully resolve the issue: http://support.apple.com/kb/ts1426
Hope it helps.

HT4528 Can't Send Email Since Last Few Updates

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