HT4528 cannot rest password, not getting the email to change
I cannot reset my password. I will not send the email to me
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94878)
Similar Messages
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HT5312 I'm not getting the email to change my security questions
So I tried to download an app on my new iPhone 5s, and it told me that i needed my finger print, password, and that I needed to answer 2 security questions. I choose these questions a few years ago, and I honestly forgot the answers to them. So, I went on the Manage Account thing and it said that they could e-mail me a link to change the questions. I hit this about amultiple number of times throughout the course of the day and nothing happened. I did not get any emails regarding to change my security questions. ofcourse, I did double check all of the information, and I went on both e-mail accounts that I have given to Apple. Has this problem ever occurred to anyone esle, and do you know how to fix it?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94878) -
I have repeatedly requested the email to help with forgotten security question passwords but never receive it; I cannot access my account for purchases with out the answers; how can i fix this?
Hello Jamped,
It sounds like you are doing the correct process to reset your security questions, but you are not getting the email at your recovery address. I recommend checking your spam folder first. If it is not there I would next reach out to
our iTunes Account Security team who may be able to help if you can verify your account info:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Hello, I'm trying to get my Apple ID password but when I enter the page that helps you to recover it tells me to send an email and I do not get ... with what I can not reset my password ... Can anyone help me? ... Are there any email from Apple support where you can tell what I get to help me to recover?. Thanks!
Apple does not have email support. If you're not getting the email verification from Apple, check your anti-spam filters, on your computer and with your email provider, to make sure that emails from Apple aren't being blocked. You can also try the Security Questions option rather than the email authentication. See:
http://support.apple.com/kb/HE36
Otherwise, you'll need to call Apple support:
http://support.apple.com/kb/HE57
Regards. -
I am not getting the email required to verify my password
I changed my apple ID password and it then asked me to verify account by email but I'm not getting the email to do so.
Check the following:
1. Spam folder
2. Junk folder
3. Rescue email -
When I put my Apple ID in to get apps it says I will receive an email with a link to verify my account I'm not getting the email or link. have iPhone 4
Greetings Seahawks2014,
Thank you for contributing to the Apple Support Communities.
If you have not received a verification email from Apple, the tips in this article can help:
If you didn't receive your verification or reset email - Apple Support
Best Regards,
Jeremy -
I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?
Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.
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Forgot password, not getting reset email.
Hey Spotify, Here's the situation: I have been a happy Spotify Premium customer for many months now. My computer's harddrive was replaced resulting in needing to reinstall Spotify. For the past week I have had Spotify working perfectly on my iPhone and signed in to my Premium account. Once I reinstalled Spotify onto my computer I could not remember my account password. I requested the password but have not recieved the email to reset it for many days. (It is not in a junk folder, I just haven't gotten it) Desperate to get it working, I signed in through Facebook. I think by doing this I have mistakenly opened a new account seperate from my old Spotify account. It does not have any of my playlists from my phone or any of my saved music on it. I thought if I signed up for Premium again on my computer account the info would be transfered from my iPhone. I think I stupidly signed up for two seperate Premium accounts and am now stuck paying for it on the account I cannot access because I lost the password and Spotify isn't responding to me. Why have I not receieved the email to reset my password? How do I access my account that isn't through FB? Can I cancel one of the accounts and get my money back for the Premium I have just mistakenly signed up for? (or could I put it towards a month in the future on the right account?) Customer service has not responded to me so I hope to get answers from this. I wish Spotify has a customer service phone number. PLEASE HELP! Thank you, Sarah
Hi @Meredith,
Three days ago, I left home for the united kingdom. When i arrived here, I couldn't go on my main spotify account with my Facebook log in name [snip-mod edit-email] (On forums called L3ibii). So I thought of making a new spotify account to check out if there was something wrong with my main account. I was sliding through options of spotify on my mobile phone and suddenly I misclicked on "link with Facebook", I was like F damm that wasn't the meaning! After that I couldn't unlink my new spotify account with the log in name "[snip-mod edit-email]" (an old hotmail of mine) which I also suddenly noticed afterwards that this new mail isn't [snip-mod edit-email], but [snip-mod edit-email]. So after tons of trying, I noticed how much I screwed It up... I couldn't get on my own email because it is .de and not .com, so in short I entered an invalid email... When I logged in on my Facebook and after chose for log in spotify with Facebook, all my playlists etc were gone. And as name in spotify it said ilnna.. Oh god. So I linked a new account with an existing Facebook social account (in spotify I see for example my FB friends). in the meantime when i was trying to fix this issue by myself, which was with no success, i somehow made a new facebook account with - this time the correct email - "[snip-mod edit-email]", this account automaticly connected to spotify and got me a new spotify account. is it for you guys possible to remove this "[snip-mod edit-email]" called "milma idk" on spotify? I would like to have some kind of system recovery as you can do on your computer.
So now i'll sum it up:
1. Could you guys remove this unused account "[snip-mod edit-email]" From spotify?
2. When i connect to spotify from my original facebook account, i get referred to my new account called "ilnna" with all my playlists removed. When i look my main spotify account up in spotify, i can see it there with my original playlists! but i cant get on it!? So i would like, if it is possible, to have this new email called [snip-mod edit-email] (an invalid email - not possible to log in on it from hotmail.com) which is linked to my facebook account removed and of that to have [snip-mod edit-email] as mainmail for spotify. So i want access to my original account! This is so frustrating to see how I fkn messed it up and to see how dependent you are of the Spotify crew; i see that whatever happens to you from spotify, its not possible to fix it on your own. I hope this is possible for you guys to sort this all out. I will be waiting for a reply from up you guys. Thanks in advance and a happy new year already.
(ps: at account settings changing email from [snip-mod edit-email] to [snip-mod edit-email] says that this email is already in use... And, when I entered spotify with an invalid email, why didn't spotify ask, when I misclicked on "link this spotify account with Facebook" if that email is legit or not... Everyone is a human and making mistakes is normal. I am used to automatically type .com and forgot this email was .de, so that is my own stupid mistake back there, I agree) -
How can i verify my account when im not getting the email
im not receiving the email to verify the account, how can i verify it. i really need to use it
Hello gato0203
If you have not received the email to verify your Apple ID, then check out the article below for multiple troubleshooting options to locate it and get you verified to start using it.
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/kb/TS5404
Regards,
-Norm G. -
Why I can not get the email value?
I tried to pull out the email address from database, but for some reason i could not get it. Here is the code.
Javabean:
public class ProgramBean {
private String programId;
private String programTitle;
private String programDesc;
private String sponsorId;
private String sponsorName;
private String providerId;
private String provider;
private String providerEmail;
private String providerPhone;
private String programStatus;
private String receiveDay;
private String receiveMonth;
private String receiveYear;
private String receivedDate;
private String approvedDay;
private String approvedMonth;
private String approvedYear;
private String approvedDate;
private String approvedBy;
private String notifyBy;
private String expiredDay;
private String expiredMonth;
private String expiredYear;
private String expiredDate;
private String attachments;
private String website;
private String programComments;
private String section;
private String notes;
private String requestedMaxCeu;
private String approvedMaxCeu;
private String whoAdded;
private String dateAdded;
private String whoChanged;
private String dateChanged;
public ProgramBean() {
public ProgramBean(String programId,String programTitle, String programDesc, String sponsorId, String sponsorName,String providerId,String provider, String providerEmail, String providerPhone,String programStatus,
String receiveDay,String receiveMonth,String receiveYear, String approvedDay, String approvedMonth, String approvedYear,
String approvedBy,String notifyBy,String expiredDay,String expiredMonth,String expiredYear,String attachments, String website,String programComments,
String section,String notes,String whoAdded,String dateAdded,String whoChanged,String dateChanged){
this.programId = programId;
this.programTitle = programTitle;
this.programDesc = programDesc;
this.sponsorId = sponsorId;
this.sponsorName = sponsorName;
this.providerId = providerId;
this.provider = provider;
this.providerEmail = providerEmail;
this.providerPhone = providerPhone;
this.programStatus = programStatus;
this.receiveDay = receiveDay;
this.receiveMonth = receiveMonth;
this.receiveYear = receiveYear;
this.approvedDay = approvedDay;
this.approvedMonth = approvedMonth;
this.approvedYear = approvedYear;
this.approvedBy = approvedBy;
this.notifyBy = notifyBy;
this.expiredDay = expiredDay;
this.expiredMonth = expiredMonth;
this.expiredYear = expiredYear;
this.attachments = attachments;
this.website = website;
this.programComments = programComments;
this.section = section ;
this.notes = notes;
this.whoAdded = whoAdded;
this.dateAdded = dateAdded;
this.whoChanged = whoChanged;
this.dateChanged = dateChanged;
public void setProgramId(String b_programId){
this.programId = b_programId;
public String getProgramId(){
return programId;
public void setProgramTitle(String b_programTitle){
this.programTitle = b_programTitle;
public String getProgramTitle(){
return programTitle;
public void setProgramDesc(String b_programDesc){
this.programDesc = b_programDesc;
public String getProgramDesc(){
return programDesc;
public void setProgramStatus(String b_programStatus){
this.programStatus = b_programStatus;
public String getProgramStatus(){
return programStatus;
public void setApprovedDay(String b_approvedDay){
this.approvedDay = b_approvedDay;
public String getApprovedDay(){
return approvedDay;
public void setApprovedMonth(String b_approvedMonth){
this.approvedMonth = b_approvedMonth;
public String getApprovedMonth(){
return approvedMonth;
public void setApprovedYear(String b_approvedYear){
this.approvedYear = b_approvedYear;
public String getApprovedYear(){
return approvedYear;
public void setApprovedDate(String b_approvedDate){
this.approvedDate = b_approvedDate;
public String getApprovedDate(){
return approvedDate;
public void setProvider(String b_provider){
this.provider = b_provider;
public String getProvider(){
return provider;
public void setProviderEmail(String b_providerEmail){
this.providerEmail = b_providerEmail;
public String getProviderEmail(){
return providerEmail;
public void setSponsorId(String b_sponsorId){
this.sponsorId = b_sponsorId;
public String getSponsorId(){
return sponsorId;
public void setSponsorName(String b_sponsorName){
this.sponsorName = b_sponsorName;
public String getSponsorName(){
return sponsorName;
public void setProviderPhone(String b_providerPhone){
this.providerPhone = b_providerPhone;
public String getProviderPhone(){
return providerPhone;
public void setProviderId(String b_providerId){
this.providerId = b_providerId;
public String getProviderId(){
return providerId;
public void setReceiveDay(String b_receiveDay){
this.receiveDay = b_receiveDay;
public String getReceiveDay(){
return receiveDay;
public void setReceiveMonth(String b_receiveMonth){
this.receiveMonth = b_receiveMonth;
public String getReceiveMonth(){
return receiveMonth;
public void setReceiveYear(String b_receiveYear){
this.receiveYear = b_receiveYear;
public String getReceiveYear(){
return receiveYear;
public void setReceivedDate(String b_receivedDate){
this.receivedDate = b_receivedDate;
public String getReceivedDate(){
return receivedDate;
public void setApprovedBy(String b_approvedBy){
this.approvedBy = b_approvedBy;
public String getApprovedBy(){
return approvedBy;
public void setNotifyBy(String b_notifyBy){
this.notifyBy = b_notifyBy;
public String getNotifyBy(){
return notifyBy;
public void setExpiredDay(String b_expiredDay){
this.expiredDay = b_expiredDay;
public String getExpiredDay(){
return expiredDay;
public void setExpiredMonth(String b_expiredMonth){
this.expiredMonth = b_expiredMonth;
public String getExpiredMonth(){
return expiredMonth;
public void setExpiredYear(String b_expiredYear){
this.expiredYear = b_expiredYear;
public String getExpiredYear(){
return expiredYear;
public void setExpiredDate(String b_expiredDate){
this.expiredDate = b_expiredDate;
public String getExpiredDate(){
return expiredDate;
public void setAttachments(String b_attachments){
this.attachments = b_attachments;
public String getAttachments(){
return attachments;
public void setWebsite(String b_website){
this.website = b_website;
public String getWebsite(){
return website;
public void SetProgramComments(String b_programComments){
this.programComments = b_programComments;
public String getProgramComments(){
return programComments;
public void SetSection(String b_section){
this.section = b_section;
public String getSection(){
return section;
public void SetNotes(String b_notes){
this.notes = b_notes;
public String getNotes(){
return notes;
public void SetWhoAdded(String b_whoAdded){
this.whoAdded = b_whoAdded;
public String getWhoAdded(){
return whoAdded;
public void SetDateAdded(String b_dateAdded){
this.dateAdded = b_dateAdded;
public String getDateAdded(){
return dateAdded;
public void SetWhoChanged(String b_whoChanged){
this.whoChanged = b_whoChanged;
public String getWhoChanged(){
return whoChanged;
public void SetDateChanged(String b_dateChanged){
this.dateChanged = b_dateChanged;
public String getDateChanged(){
return dateChanged;
public void SetRequestedMaxCeu(String b_requestedMaxCeu){
this.requestedMaxCeu = b_requestedMaxCeu;
public String getRequestedMaxCeu(){
return requestedMaxCeu;
public void SetApprovedMaxCeu(String b_approvedMaxCeu){
this.approvedMaxCeu = b_approvedMaxCeu;
public String getApprovedMaxCeu(){
return approvedMaxCeu;
Servlet:
HttpSession session = request.getSession();
ProgramBean updatedProgramInfo = new ProgramBean();
try
Class.forName("oracle.jdbc.OracleDriver");
conn = DriverManager.getConnection("");
stmt_get_classes = conn.createStatement();
sql = "SELECT p.program_id,upper(p.program_title),upper(p.program_desc),p.sponsor_id,p.provider_id, upper(d.last_name||', '||d.First_name),p.program_status, "+
" to_char(p.date_received,'mm/dd/yyyy'), to_char(p.date_approved,'mm/dd/yyyy'),upper(p.approved_by), Upper(p.notified_by), to_char(p.date_expiration,'mm/dd/yyyy'), nvl2(p.agenda_file,'AGENDA - '||p.agenda_file,'DON''T FORGET THE ATTACHMENTS!'),"+
" p.website, upper(p.program_comments), p.section, upper(p.administrator_notes), upper(p.cre_user), to_char(p.cre_date,'mm/dd/yyyy hh:mm:ss PM'), upper(p.mod_user), to_char(p.mod_date, 'mm/dd/yyyy hh:mm:ss PM'),"+
"d.email;
rs = stmt_get_classes.executeQuery(sql);
while(rs.next()){
updatedProgramInfo.setProgramId(rs.getString(1));
updatedProgramInfo.setProgramTitle(rs.getString(2));
updatedProgramInfo.setProgramDesc(rs.getString(3));
updatedProgramInfo.setSponsorId(rs.getString(4));
updatedProgramInfo.setProviderId(rs.getString(5));
updatedProgramInfo.setProvider(rs.getString(6));
updatedProgramInfo.setProgramStatus(rs.getString(7));
date =rs.getString(8);
updatedProgramInfo.setApprovedBy(rs.getString(10));
updatedProgramInfo.setNotifyBy(rs.getString(11));
date =rs.getString(12);
updatedProgramInfo.setAttachments(rs.getString(13));
updatedProgramInfo.setWebsite(rs.getString(14));
updatedProgramInfo.SetProgramComments(rs.getString(15));
updatedProgramInfo.SetSection(rs.getString(16));
updatedProgramInfo.SetNotes(rs.getString(17));
updatedProgramInfo.SetWhoAdded(rs.getString(18));
updatedProgramInfo.SetDateAdded(rs.getString(19));
updatedProgramInfo.SetWhoChanged(rs.getString(20));
updatedProgramInfo.SetDateChanged(rs.getString(21));
updatedProgramInfo.setProviderEmail(rs.getString(22));
System.out.print(rs.getString(21));
session.setAttribute("ProgramBean",updatedProgramInfo);
response.sendRedirect("UpdateProgram.jsp");
JSP:
<a href="mailto:<c:out value="${sessionScope.ProgramBean.providerEmail}"/>">Email <c:out value="${sessionScope.ProgramBean.provider}"/> </a>
The problem is I could not ge tthe value: ${sessionScope.ProgramBean.providerEmail}, but I have no problem to get the value: ${sessionScope.ProgramBean.provider}.
By the way, the original program was written by someone else, i am kind of new of jsp stuff. I just tried to add an email part which shows on the bold text. Did I do something wrong? Thanks.Mate,
Two things...
1. Please try just printing the email address with a straight: <c:out value="${sessionScope.ProgramBean.providerEmail}"/>, then do a VIEW SOURCE off the result... I SUSPECT that the @ in the email address is being translated by the c:out into a character entity... if that's the case just use escapeXml="false" in your c:out tag... but then you'll need to beware of crosssight scripting attacks, apparently.
See: http://java.sun.com/products/jsp/jstl/1.1/docs/tlddocs/c/tld-summary.html
... or just use the standard SQL tag library, and avoid the issue completely.
2. When you post, format your code with the \[code\] \[\/code\] tags... and just remove all the superflious code (don't just bold the pertintant bits... It took me longer to read your code then you took to post it, and I won't bother again.
Cheers. Keith. -
I can not get the link to chang my password
i forgot my password to my firefox sync and i did the reset telling it was going to send me a link to my email to change it, but i get no link sent to my email. help
You can find the sync password and the sync key in the password manager on the computer where you originally created that sync account.
Look for:
* chrome://weave (Mozilla Services Password)
* chrome://weave (Mozilla Services Encryption Passphrase)
Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" -
all is said in the title.
Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you. -
how do i reset my security questions, tried to and they said they'd send an email with instructions, well i follow the instructions and just keep getting the same thing no instructions or form for resetting.
If it hasn't arrived after a few hours and didn't get caught in a spam filter, use the link to contact the iTunes Store staff in the 'Additional Information' section of that article.
(87972) -
HT5312 I'm not getting the link to change or secure my security questions for my iTunes account
I am trying to change/rescue my security questions from my other email account. The option that appears under the securtiy question which says "secure your questions by email" doesnt appear for me. Now I'm stuck in the US store and I can't make any purchases and I can't change my country/region before spending my credit in the US store.
You will only get the reset link if you have a rescue email address on your account, if you aren't getting the link then you don't have one, and you won't be able to add one until you can answer your questions - you will need to contact iTunes Support / Apple in the country where you and your iTunes account are to get your questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
If anyone could help in any way please do :)
Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.
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