HT4528 Computer not reading iPhone.

I want to transfer my pictures from iPhone 4 to my hp. When I plug it in, iTunes pops up and reads my phone. But, when I go to 'My Computer, my phone isn't listed and I can't access my pictures. However, when I plug in my ipad, everything works correctly. Everything is updated, also. Please help, Thanks!

Stories are irrelevant. Troubleshooting is what needs to be done with the phone.
http://support.apple.com/kb/HT1808

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