HT4528 Excess amounts of data being used.

Why is my iPhone 4 on Verizon suddenly using ridiclous amounts of data (16GB to be exact in 12 hours) when I am on wifi? Please help.

My mom has been having the same problem with her AT&T iPhone 4S.  AT&T can't help.  We are going to the Apple Store this afternoon to see what they say.  I think it's a weird phone issue or a sim card issue.  But, that's just my gut feeling.    Good luck getting yours resolved.

Similar Messages

  • Another victim of huge amounts of data being used, is downgrading a solution?

    I too am one of the latest victims of skyrocketing data usage on my 2 week old iPhone 4. I randomly got a text from AT&T this morning stating that I had used 65% of my 200MB data plan in just 10 DAYS. I am on wifi for 80% of the day and at work I only check FB, twitter, and the occasional email that comes through on 3G but otherwise it's all wifi. I've read wifi isn't running when it's asleep so maybe that's the problem. I deleted my iCloud account and made my phone ancient by only getting calls. Many of you say this started with iOS5 so I was thinking that downgrading may not even be an option but a necessity. AT&T can't help at all since the data used is "consistent" yet I had 3 Blackberries and my brother's Blackberry Curve ever go/went near 100MB, and this is from the latest Blackberry phones. I still have time to return the phone and get a new one but I'm hooked on it and don't want to lose it, it's just frustrating to go through this. Has anyone successfully downgraded the OS and noticed anything?

    How many email accounts are you accessing with the iPhone's Mail app?
    Any accounts that support push access for received messages?
    If not, is Fetch set to automatically check the account or accounts for new messages?
    If the answer is yes to either question and your iPhone is not connected to a power source the entire time it is in range of an available wi-fi network the iPhone has access to or is not being actively used the entire time it is connected to an available wi-fi network, connection with the wi-fi network will be dropped. If Cellular Data is enabled, your iPhone will use the cellular data or internet network to download emails in that situation. If you have Notifcations enabled for any apps, notifications received will be downloaded via the carrier's cellular data or internet network. If your employer email account is an Exchange account, push access is supported with an Exchange account for recevied messages and for contacts and calendar events. You can turn Push access off for email but if Fetch is set to automatic, the account will be checked for new messages and new messages will be downloaded when the iPhone is not actively being used. which will be over the cellular network unless the iPhone remains connected to a power source the entire time it is connected to an available wi-fi network.
    If your employer email account is an Exchange account, that is likely the culprit. Turn Push access off for received messages for starters and use Fetch set to automatic or manually.

  • Why does my iPhone use excessive amounts of data?

    My dad, step-mom, brother, and I are all on a 40gb data plan through AT&T. So that gives us each 10gb to use throughout our billing cycle each month. Over time my phone has gradually started to use more and more data. I was on a 2gb data plan when I had an android. After I got my iPhone i kept the same plan but a few months later I kept going over my data so I got a 4gb data plan. I then began to go over my 4gb data plan so I thought maybe it was just my iPhone. So I got a iPhone 5s.. It stayed below the 4gb plan until around 6 months ago. It went from 4gb to 6gb to 8gb over time and around January I was going over 10gb. February my phone was using 10gb in 2 weeks. This month it used 10gb in 12 days. I am on wifi at school so from 8:30-3:30 and I'm on wifi at home, I usually get there around 5:30 or 6. So, I contacted AT&T. They said I must me streaming videos and music constantl, but I'm not. I have turned off data to my apps. I have downloaded a data manager. I turned off my location services and the setting to automatically load videos. When I'm on wifi I turn my cellular data off. I kill my apps as soon as I'm done using them. I have even turned off setting for my apps and iCloud. I just don't know what else to do.

    Hi terrymaclean,
    If you are concerned about the amount of data your phone is using, here are some tips that can help reduce that:
    iOS: About cellular data usage
    http://support.apple.com/kb/HT4146
    Cheers,
    - Ari

  • Amount of data transferred using PXI

    Hi,
    I'm new to XI, anyone can advise how to check amount of data has been transfered in the XI server?
    Regards
    CL

    If you want to monitor the time taken for a data which is being send or recieved in PI server,use Performance monitoring tool in PI.

  • Is data being used if your phone is in sleep mode

    So a few years ago my dad had told me that my phone is always connecting to cellular towers and that made me think does my phone use data even if my phone is in sleep mode or if I'm doing something on my phone that doesn't require data, is a small amount of data still being used

    Yes, it will periodically do things like check for email, or perform tasks that you have authorized applications to perform in the background. Now, if you are in a location where you have a reliable wifi connection, it will typically perform these tasks over that, rather than your cellular connection.
    You can bet that there is usually a little bit of cellular data usage going on during sleep, even if there's wifi, but we're probably talking about kilobytes.
    That being said, you can track how much data apps are using by going to
    Settings>Cellular
    now, this will give you values since the beginning of time on your phone, so you can't really interpret this very well, you are best to reset those values and track it for a known period of time.

  • Cellular data being used even when at home with Wi Fi

    I notice that sometimes (actually pretty often), my cellular data is being used even if I'm at home with Wi Fi available. At this rate, my monthly amount of gigabytes is getting used up pretty quickly. It's gotten to where I have to go into settings and turn off cellular data whenever I come home. Has anyone else had this problem?

    You must be losing wifi sometimes. The iPad uses wifi, unless it's not available. Then it switches to 3/4G. Turning Off cellular is the best procedure.
     Cheers, Tom

  • Date being used up quickly?

    I have 300mb data plan from at&t, and it is being used up quickly? I don't use it much.

    You may want to do a bit of detective work and determine what it is that is using the data. That may help you determine the next step.
    If you open the Settings app and tap Cellular, the section titled "Use Cellular Data For" will show below the app names the amount of data each app has used since the statistics were last reset. The last item in the list is "System Services" and if you tap that it will give the details of System Service usage. If it makes it easier to track, you can reset the statistics at any time at the very bottom of the Settings > Cellular screen.

  • Data being used even on WiFi? Lumia 1520

    I recalled this being an issue with users in the past with other devices until GDR3 fixed this. Somehow on my Lumia 1520 I used over 3GB of "Media Streaming" data according to Data Sense in the last 2 weeks. I don't see how this is possible as I'm connected to wifi 95% of the time. If I'm not connected to wifi I don't do more than send texts, a few instant messages or emails. I don't stream videos and I have both Xbox Music and auto upload of pics and videos turned off.
    This concerns me greatly as I am now 680MB away from hitting my 6GB limit and I still have 9 days to go. Overage charges are BRUTAL on my carrier (Rogers). I assume that even when it shows wifi as connected it's actually not connected. I will now have to disconnect and reconnect to wifi to play it safe before I stream or view any online media with my 1520.
    Anyone else seeing this issue or have any suggestions?
    Attachments:
    wp_ss_20140113_0001.jpg ‏123 KB

    paulheu wrote:
    Once WIFi connects it will always override the cellular a data connection unless
    You do not have the option to keep WiFi alive under lockscreen set
    You are under lockscreen
    You are not connected to a charger
    It is far more likely you did not notice you were on Cellular data at some point. And 680 MB in 9 days when (by your own words) you are on Wi-Fi 95% of the time should not be a problem. if your usage pattern is as you say it is (with sending SMS not even being on data anyway.
    Well on average I use about 3-4GB a month previously with my Lumia 920. With my Lumia 1520 I have reached 6GB in 3 week with still just over a week to go. I've had to turn off my data completely to keep myself from overage charges. My concern is that I don't understand why data is being used while connected to wifi at home. If I have my device setup to connect to wifi automatically at home, and as you suggested, I have it set to stay connected to wifi after the screen times out.. then why is it still using data over wifi? And to make it worse the phone tricks me by showing me an active wifi connection in the status bar. So I'll be at home, comfortably surfing the next, streaming media while under the assumption that I'm connected to wifi since it shows I'm connected to wifi but in reality I'm using data. Why do I have to manually disable wifi and re-enable it just to feel assured I'm using wifi? I never had to do this on my Lumia 920.
    So far in the last 4 days I've only witnessed my phone hold connection to wifi over a period of several hours twice without me manually needing to disconnect and reconnect again. But sadly, there was no obvious answer to why it worked those 2 random times that it did. Is the issue my router? Do I have a botched device that needs replacement? I've consulted others on WPCentral's forums and found several others reporting the same issue though it doesn't appear widespread. I just need to know if I need to up my data plan to 10GB to cover myself from constant overages.

  • Air 2 data being used when in Air Plane Mode

    I have been going through a tremendous amount of data all of a sudden.   Yesterday I turned air plane mode on and just used WiFi and yet my data amount keeps increasing.   WHY?   It was very costly last month and will be again this coming month.   When I have it in Air Plane Mode I should not be using any data.
    Both the data usage on my iPad and on my account at Verizon keeps increasing even in Air Plane Mode.

    Did you look in settings > cellular to see which app is using the data?
    Double click on home button.  Quit all apps you do not need.
    Robert

  • If I erase my hard drive using disc utility, can I safely donate my computer without my data being used?

    I would like to donate my computer without my data being stolen or compromised!  Is it safe to wipe the hard drive with disk utility?

    Yes, but do not forget to zero all data (even better, several times). See the article below.
    http://support.apple.com/kb/HT1820
    Jan

  • IPhone 5 suddenly using an excessive amount of data and my phone usage has not changed so why am i going over data 3 times this billing cycle?

    My iphone 5 has been hogging data like crazy the past two months. I have not used my phone anymore than I normally do, in fact I would say I use it less often than normal. I have gone over the family share data limit of 15GB three times this billing cycle. The first time i had 121500 MB of data used. I thought it was rhapsody that was causing all of the data usage but my sister uses rhapsody on her iphone 5c and she hasnt gone over at all! So its not that. I decided I would turn OFF all cellular usage on apps like facebook, instagram, rhapsody, twitter, even MAIL! I am basically not able to use my phone outside of my house now which is NOT okay! I took screen shots of the cellular usage and at one point after I had completely shut off celluar data on all apps, i checked my cellular usage and DNS services, Mapping services, Data and syncing all had racked up data! I hadnt used any of those services! I also turned off all location settings and maps and siri! phone is still using data like crazy!
    I saw in recent posts about this issue that Apple replaced peoples iphones because it was a bug in the phones software that was causing the data to go haywire! I have an upgrade but I dont want to use it if I dont have to! I also dont want to get another iphone 5 if this problem is happening with iphone 5's. I have not seen very many complaints about iphone 5c  so that might be the route I go.
    I also restored my iphone last night cause I saw a discussion which said to try that. So far it is still using data and im on wifi!
    Any suggestions as to what to do now?

    Contact your carrier for their advice.

  • Has anyone else a large amount of bandwidth being used when running the new iOS 7? I have satellite internet with a fixed gigabyte allowance a month.

    I am seeing bandwidth spikes when using the new iOS 7. I have satellite internet so I have a monthly gigabyte allowance. When the ipad is in sleep mode or just doing casual browsing it is fine. But for example, last night I put the ipad in airplane mode and this morning when I took it out and it reconnected to my router it immediately sucked up ~300mbs of bandwidth. I know for the majority of people this no big deal but when you are on a fixed amount a month this becomes costly! Is there anyone else noticing this, and what appears to be happening? I never had this problem with ios6.
    Thanks!

    Hi Aaron762x51,
    Welcome to the Support Communities!
    The article below provides some troubleshooting steps for your issue.
    iCloud: Troubleshooting iCloud Reminders and Tasks
    http://support.apple.com/kb/ts4000
    Cheers,
    - Judy

  • Cellular data being used while connected to WIFI and not in standby

    I am connected to my home WIFI on my iphone 4, but while my router is not connected to internet (so I should not have internet on my iphone), I noticed I am still receiving push notifications,
    I finally read here that while on standby, wifi is turned off and 3G is used, ok.
    now here is the problem, looking at the General>Usage>Cellular Usage, even if I am not on standby and I am using the phone, I have data usage (sent and recieved), I reopen the Celluar Usage and see the numbers are constantly increasing, and more strange is some (not all) of the push notification do come through (eg in my case for an app called FavFriends),
    another friend of mine has a simillar problem on iphone 4s.
    what is this celluar usage in the background?????

    from what I knew so far, iphone should not use the 3G if wifi is connected, eventhough there is no internet on that wifi,
    so in my case, if iphone is actually detecting no internet and switching to 3G, I should have internet on all apps (safari, etc..) which i dont, just data usage increasing with no internet in any apps (that is a 3G usage which is limited more than even when on standby),
    and if it is not supposed to switch, it brings another question, that if 3G is used when wifi connected (with no internet), are there any background 3G usage (push notifications, etc), while wifi has internet and it is supposed to utilize the wifi internet?
    so basically, I was under the assumption that 3G would not be used unless wifi is disconnected, regardless of internet access, and I dont find anything that says otherwise.

  • Exactly WHEN is data being used?

    I've had my Ultra for just a week and I've already built up 245MG in data and I don't know how I did it. Most everything I do is done at my home with wireless turned on. I have two questions:
    How do I know WHEN an app is turned off and not eating data?
    Most of the data eaten was downloading apps from the App Store. Should this download count against my time IF I'm using my wireless connection?
    Thank you.

    To disable apps go to Settings>Apps>All and find the ones you want to disable.  If the Disable button is greyed out or not present you need to uninstall the Updates for the app and then disable it.
    Post a list here of which ones you want to disable and we can tell you if you need them or not.
    You will want to disable apps like these (if you do NOT use them)
    Amazon Kindle
    Amazon MP3
    Backup Assistant (any version)
    V Cast Apps
    Facebook (unless you use it)
    Google Play Books
    Google Play Movies
    Google Play Music
    Google +
    MOG Music
    My Verizon Mobile
    Netflix
    NFL Mobile
    QuickOffice
    Slacker Radio
    Slingbox
    Smart Actions (this app does nothing to help you save battery and actually uses more battery as it is another app to automate doing things on the phone so while you are not doing the thing ont he phone, th eapp is so battery is always running harder then it should)
    Swype
    Verizon Video
    VZ Navigator

  • Looking for ideas for transferring large amounts of data between systems

    Hello,
    I am looking for ideas based on best practices for transferring Large Amounts of Data in and out of a Netweaver based application.
    We have a new system we are developing in Netweaver that will utilize both the Java and ABAP stack, and will require integration with other SAP and 3rd Party Systems. It is a standalone product that doesn't share any form of data store with other systems.
    We need to be able to support 10s of millions of records of tabular data coming in and out of our system.
    Since we need to integrate with so many different systems, we are planning to use RFC for our primary interface in and out of the system. As it turns out RFC is not good at dealing with this large amount of data being pushed through a single call.
    We have considered a number of possible ideas, however we are not very happy with any of them. I would like to see what the community has done in the past to solve problems like this as well as how SAP currently solves this problem in other applications like XI, BI, ERP, etc.

    Primoz wrote:Do you use KDE (Dolphin) 4.6 RC or 4.5?
    Also I've noticed that if i move / copy things with Dolphin they're substantially slower than if I use cp/mv. But cp/mv works fine for me...
    Also run Dolphin from terminal to try and see what's the problem.
    Hope that help at least a bit.
    Could you explain why Dolphin should be slower? I'm not attacking you, I'm just asking.
    Cause I thought that Dolphin is just a „little" wrapper around the cp/mv/cd/ls applications/commands.

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