HT4528 hello, i need some help with turning off the 'find my iphone'

I just traded in my iphone for the 5s and Verizon is having some problems deactivating the find my iphone thing on my old phone however it still has it linked up with my old email address that was stolen from me, how do I reset it so I can use my current email address to use my current password?

There is a link to download App Builder when you sign in to the DPS Dashboard (http://digitalpublishing.acrobat.com). There is also a link on the DPS install help page.
http://helpx.adobe.com/digital-publishing-suite/help/installing-digital-publishing-tools.h tml

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    I have changed my Apple ID name and I want to change it on iCloud, however I am not able to delete the previous account because I need to turn off the Find my iPhone - and for that I need to log in with the old name and that is not working. Help anyone?

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    http://support.apple.com/kb/HT5796
    Welcome to Apple Support Communities!
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  • I forgot to turn off the FIND MY iPhone appplication before i reset up the phone, Now it's asking me to verify with apple or icloud ID but when i entered the same ID which was registered as apple ID, It says INCORRECT. It's been already 03 days

    I have forgotten to turn off the FIND MY iPhone appplication before i reset up the phone, Now it's asking me to verify with apple or icloud ID but when i entered the same ID which was registered with itune & icloud, It says INCORRECT. It's been already 03 days, I am asking help with apple care centre, UAE, Head qurter, UK, USA but they are just sending me a link to reset up which still doesn't work. I am really dissapointed that i have wasted my 700 US dollar. Is it true that i can't use anymore this iPhone if i can't unlock? or there is any one to help in Dubai, Since i am staying in Dubai. I had called Dubai authorised care cantre. They asked my apple serial & IMEI number, They said ' the serial number is based on USA support but i bought in retail shop in UAE, They are also helpless. I am really unhappy with Apple sevice what they provide the customer. If it's so complicated the i wouldnt buy iPhone. Why they can't reset up my iphone like new mobile using their software. Please help me if anyone of you have solution for this. I am really sad that i wasted 700 USD. Can someone help me??

    Thank you Chris for your concern. But It doesnt go through.
    I tried through iForget,
    01.
    Select your authentication method.
    Email authentication: To access your information, we will send an email to the address(es) on file for you.
    Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
    02.
    Email has been sent.
    When you receive your sign in information, follow the directions in the email to reset your password.
    But
    I m not receiving any authentication email even it says that email has been sent, & trtied to verify my birth date & all then it says
    Password Reset
    Your Apple ID password has been reset.
    Return to My Apple ID
    After all, I am just putting the same id & password, It says INCORRECT.
    "Is it my problem is not clear to you all? Please help me. Thank you!
    Regards
    Sujan

  • HT5927 im trying to update my iphone 4 and in order to complete the restore backup from itunes i need to turn off the find my iphone on the iphone but i cant get passed the restore backup stage - what should i do?

    I'm trying to update my iphone 4 and in order to compelte the restore backup from itunes i need to turn off the 'find my iphone' but i cant get passed the restore backup stage - what should i do?

    Hi beckiewinter!
    I have some information for you that may help you understand your iPhone's Activation Lock more thoroughly:
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    So in order to update your iPhone, you may need to turn off Find My iPhone. This can be done through the iCloud settings, and more information on those settings can be found right here:
    iCloud - iPhone User Guide
    http://help.apple.com/iphone/7/#/iph3c79652c
    Thanks for using the Apple Support Communities. Have a good one!
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  • HT201269 Hi. I have recently finished with an emplyer and have backed up my phone and when i go to restore the back to another phone it is asking me to turn off the "find my iphone" before the restor can start. Pronlem is im no longer in possesion of this

    Hi. I have recently finished with an emplyer and have backed up my phone and when i go to restore the back up to another phone it is asking me to turn off the "find my iphone" before the restore can start. Pronlem is im no longer in possesion of this phone and can not turn it off.
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    It's not referring to your old phone, it's referreing to the one you're trying to restore to. Where did you get the phone you're trying to restore the backup to?

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    I just got an iPhone 5s, and I restored from a previous back up (mistake) and now I can't restore the phone to start again without "turning off the find my iphone setting" but it's using an old email address as the icloud login, which i don't have a password to / never used for an icloud account. I have gone and changed my settings to a different email on my icloud / apple ID but on my phone it won't let me change the email address for icloud, it's greyed over and keeps trying to verify?

    Welcome to the Apple community.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
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    iOS: Forgotten passcode or device disabled after entering wrong passcode

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