HT4528 how can i get someone to call my phone? I cant find it.

help! I cant find my phone!
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Device not detected in iTunes for Windows

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How can I get someone to answer the phone? I'm ready to give VERIZON my business. I sat on the phone for over 20 minutes only to be transferred to "Sales." I then sat on the phone for another 15 minutes!!!! I finally hung up.

How can I get someone to answer the phone? I'm ready to give VERIZON my business. I sat on the phone for over 20 minutes only to be transferred to "Sales." I then sat on the phone for another 15 minutes!!!! I finally hung up.

It takes an enormous amount of patience and time to get through to a qualified person.
My Samsung S5 was locked out and needed a factory reset. Including attempts to achieve this locally, it took over an hour before my problem was even addressed.
You may be interested in my journey to a very good technical support person.
First I called the local sales person who had given me his personal business card with the friendly advice to call me with any questions. No answer at about 8:30 am when the business was open. His voice mailbox was full.
Then I called the local store where I had purchased the phone. The person who answered the phone had learned all the proper stock phrases, but was not familiar with the issue, stated that there were no customers in the store, and I should go there in about an hour when there would be more staff. He suggested dialing *411 from my phone (which was locked). Then he gave me a number to call Verizon, which he had to look up, and it took a minute or so. The number was (removed). That is an internal number for employees and contractors and requires a code to access, obviously not designed for customers' use. He finally cut me off by stating that there were a number of customers in line waiting for his attention!
After researching all my papers I found 800-922-0204 on my bill. The automated message suggested a hold time of 5 minutes, it took 20 minutes for a Customer Service Representative to pick up, and then I was referred to technical assistance. The hold time was announced to take 5 minutes, after 12 minutes I finally was connected.
Fortunately I had my computer set up for Skype on a loudspeaker, and was able to do some other paperwork while waiting.
Persistence was rewarded by having the good fortune to be connected to a very experienced, qualified and patient technical support staff with the name of Thomas (removed). He solved my problem, answered my questions during the process of resetting the phone, and gave an example of courteous and kind customer service that I had never experienced before when dealing with any major internet company.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

How can you get just an iPad 1? i cant find it on this site?

How can i purchase just an iPad 1 from this site? cant find it anywhere?

Apple no longer sells the iPad 1 directly.
Try Amazon.
http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=iPa d+1&x=0&y=0
Make sure your computer meets an iPads system requirements.
Mac system requirements
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 9.1 or later (free download from www.itunes.com/download)
iTunes Store account
Internet access
Windows system requirements
PC with USB 2.0 port
Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 9.1 or later (free download from www.itunes.com/download)
iTunes Store account
Internet access

I downloaded an app off the store which said it was free and part of the 5 year promotion. I've been charged for the app by the store. I don't want the app and there's no one to speak to about it. Who can I call and how can I get the app off my phone?

I downloaded an app off the store which said it was free and part of the 5 year promotion.
I've been charged for the app by the store. I don't want the app and there's no one to speak to about it.
Who can I call?
How can I get the app off my phone?
How do I get my money back from something I wouldn't have ordered?

You cannot call anyone. You contact them as everyone else does: http://www.apple.com/support/itunes/contact/
You delete the app as you do any other app. Hold an icon until they wiggle. Tap the "x". This is covered in the manual.

TS2446 how do I get someone to call me now about "your apple id has been disabled"

how do I get someone to call me now about the message that appears on my phone: "your apple id has been disabled"

Go here:
https://expresslane.apple.com/Issues.action
Select the most closely applicable topic and follow the instructions to contact Apple Support.
Regards.

HT4528 I can't remember my icloud ID and password. How can I get that to activate my phone again?

I can't remember my icloud ID and password. How can I get that to activate my phone again? When I went to update it .. there was an error .. so I restored it from the icloud and now I can't activate it.

I already started there and I need to reset my icloud info, because I know my apple ID and password and for whatever reason I just reset my apple ID password to see if that did anything, (Which it didn't) In other words, how can I get my icloud reset so I can activate my phone?!!

I used my appleid on my husband's phone. Our contacts merged and our phones both ring and he sees my texts. I deleted his contacts from my phone and they deleted from his phone also. How can I get my appleid off his phone and restore his contacts?

I used my appleid on my husband's phone. Our contacts merged, both phones ring and he sees my texts. I deleted his contacts from my phone and they deleted from his phone also. How can I get my appleid off his phone and retrieve his contacts?

Teacher48 wrote:
I used my appleid on my husband's phone. Our contacts merged, both phones ring and he sees my texts. I deleted his contacts from my phone and they deleted from his phone also. How can I get my appleid off his phone and retrieve his contacts?
Bad mistake. You shouldn't have used your Apple ID on his phone. And you made it worse because now the contacts are gone, as you deleted them from your phone, they got deleted on iCloud. Your husband should have his Apple ID.
There is really no way of recovering the deleted contacts unless you backed up using iTunes and even then you will only be able to recover those contacts that were on a call list. Read here:
iTunes: About iOS backups

How can I get to the Vodafone Mobile Phone Card?

I come form china,then someone say my phone is Vodafone.
it doesn't work in china
So I want to know
How can I get to the Vodafone Mobile Phone Card.
Please heple me .
Thank you .
Ps： I amnot good at engish .
Please forgive me

I want to cry .

My old computer crashed how can i get my songs from my phone into my new library?

my old computer crashed how can i get my songs from my phone into my new library?

See Recover your iTunes library from your iPod or iOS device.
tt2

Okay, so my friends music downloaded to my iPhone when i put it on his computer to charge and i re-synced it to mine and all his music is still there but blank and wont play how can i get it off of my phone, its so annoying!!

Okay, so my friends music downloaded to my iPhone when i put it on his computer to charge and i re-synced it to mine and all his music is still there but blank and wont play how can i get it off of my phone, its so annoying!! My itunes only has like 4 songs because my computer crashed and lost all my songs, and I'm not trying to steal his music. But like I said its still in the music app on the phone but its all blank and wont play. I just want it off.

When he plugs it into his Mac again, he should be asked if he wishes to sync with that Mac.

My computer crashed and I no longer have the itunes library. i get an error msg that my iphone is synced to another library - how can I get the info from the phone to the itunes library?

my computer crashed and I no longer have the itunes library. i get an error msg that my iphone 3g is synced to another library - how can I get the info from the phone to the itunes library without losing everything? How do I delete old audiobooks from my iphone?

You can transfer itunes purchases: File>Devices>Transfer Purchases
The iphone is not a storage/backup device. The sync is one way - computer to iphone. The exception is itunes purchases.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.

TS1474 I have just tried to sync my iphone with my computer. All my purchased songs were replaced with what was on my computer which was nothing. How can i get them back onto my phone or computer?

Hi, I have just tried to sync my iphone with my computer. I must have clicked the wrong thing, now all the songs i purchased through my phone from itunes were replaced with the itunes that was on my computer, which is nothing. Any ideas on how can i get them back onto my phone or computer? I can see them in the itunes store under purchases, but there are no options for me to download them again.

Hi J8on,
Thanks for visiting Apple Support Communities.
You can find the steps to download past iTunes purchases to your computer or iPhone in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
Jeremy

How can I get FlashPlayer10 on my smart phone Motorola CLIQ Xt?

How can I get FlashPlayer10 on my smart phone Motorola CLIQ Xt?

Delete the accounts and re-add them?
Reset the device?
what troubleshooting have you done?

My iTunes is not showing my iPhone but my computer is reading it. How can I get iTunes to realize my phone is there to sync music onto it?

My iTunes is not showing my iPhone but my computer is reading it. How can I get iTunes to realize my phone is there to sync music onto it?

Device not detected in iTunes for Windows

How can I get my Time Capsule to show up in finder?

How can I get my Time Capsule to show up in finder?

An alternate, and simpler method for most users is to open any Finder window, then look for the Time Capsule icon under the Shared heading on the left side of the window.
When you click on the Time Capsule icon, a folder......named "Data", unless you have changed the name of the drive.....will appear to the right.
Double-click "Data" to mount the Time Capsule drive on the desktop, where you can now drag/drop or copy/paste data to the drive.
If the Time Capsule does not appear under the Shared heading when you open a Finder window......then you are likely using the Yosemite operating system on your Mac, and it will take some work to find it.
In that case, Niel's method might be the better way to go.

HT4528 how can i get someone to call my phone? I cant find it.

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