HT4528 How do i remove an existing apple id off an iphone 4s

help me

You aren't providing much info for us to go by so folks here are guessing at what your problem might be.
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

Similar Messages

  • How do I remove an old apple ID off an iPad when you don't have the original user's log in information?

    Hi, my company has recently started issuing techs iPhones and iPads. I have an iPad here we got back from an employee after termination. He gave me his 4 digit passcode to get into the iPad, I removed the passcode to unlock, and did a reset on the device. Turn it on, I get the "Hello" screen and the initial set up pages. I get to the page with  "input your Apple ID" and when I tried to enter a new ID, it wouldn't accept it because the device had already been associated with a different Apple ID. The prompt it gave was to log in online with the original Apple ID and remove the device. Well... can't do that since the employee is long gone and that's not going to happen. So what do I do here? How do I remove it to set up a new Apple ID?

    Without the ID/password, you won't be able to use it. Suggest you take it to an Apple store. They may have some advice.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    Next time, they should  do this:
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    iCloud: Activation Lock
    http://support.apple.com/kb/PH13695
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/ts4515
    Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
    http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
     Cheers, Tom
    Message was edited by: Texas Mac Man

  • How do I remove my credit card info off my iphone

    I have an iphone 4 and it was working fine until the day I decided to use my MasterCard to download a song. Now I have $30.00 on my itunes card in my phone and it keeps going back to my MasterCard which has no money on it. Has anyone had this same problem and how do I remove my MasterCard info off my phone?! I've went through my AppleID viewed it, and it won't let me make any adjustments??     PLEASE HELP

    By default, iTunes store/App Store purchases debit an iTunes gift card before an associated credit card. Are you sure this gift card was redeemed properly, & shows credited to your account?
    You won't be able to select "None" as a payment method until you have a properly credited iTunes gift card.

  • How do I remove an e.mail account off my iPhone 5c please.

    How do I remove an incorrect e.mail address from my iPhone 5c please

    /t5/Messaging-Email-and-Browsing/deleting-yahoo-ac​count/td-p/1112213
    try this was just asked earlier
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • HT4528 how do I delete an old apple id on an iphone?  i don't have the password to get in to make changes

    I switched out my old phone for an Iphone 5 that my boss gave me and i'm trying to delete his apple id and program a new one for me.  how do i do that?

    If we are talking about Activation Lock you will have to have him remove the device from his account at icloud.com
    Hope this article helps you:
    http://support.apple.com/kb/HT5818
    Please reply with any further questions.

  • How do I remove an unknown apple id from my iPhone which runs ios 7?

    I have an iPhone 4 which has been upgraded to ios 7 and someone logged in with an unknown apple id and now find my iPhone is also turned on. I do not have the password so how do I delete my id? Each time I try it'd ask me for the find my iPhone password which I dont have. I would just factory reset it but I asked a few people and they say that if I reset it, it wont reboot or turn on due to some ios 7 security feature which just sounds stupid but I'm not taking any chances. Pleasee help!
    And do tell me what would happen if I just factory reset it in my current situation..

    Unless you know the passcode to the Apple ID to which the phone is locked, there's not much you can do. If you are the original owner of the phone, you can try contacting Apple to see if they will assist you. They will need proof of original purchase.

  • How do I remove an extra Apple ID from my iphone?

    My friend hooked his iphone up to my itunes and now I get notifications for app updates for his Apple ID... for apps I don't have. I can't figure out how to get rid of the updates or stop getting them. When I go to edit my Apple ID in my phone it only shows mine, NOT his... help?!

    Try logging out of your account and then loggin back in

  • How do I remove my old Apple ID and replace with a new one

    How do I remove my old Apple ID on my IPhone and replace it with my new Apple ID to match with my iPad

    Go to Settings>iTunes & App Store>Apple ID. Tap the old ID and sign out. Then sign in with the new ID.

  • How do I get the old Apple ID off of my iPhone and the new one installed?

    I got a MacBook Pro and decided to create a new Apple ID different from the one I previously had. How do I get the old Apple ID off my iPhone and the new one installed?

    When I tried this, my music stayed the same whereas my new iTunes has only about half the music it used to.  How can I get all the music to clear out so that it can sync my new music to it.  Simply connecting it to the MacBook Pro and pressing Sync has not worked.

  • How do i remove my old Apple Id from iPhone's iCloud setting which does not exist anymore

    Purchased new iphone 5s, installed with itunes restoring backup from iphone 4 (which was too old a backup). It restored an old apple id (which i do not use anymore) in the iCloud settings while having my new Apple Id in the Itunes & App Store. I cannot turn off the iCloud setting due to old AppleId popping up - which does not exist.. How do i remove the old Apple Id from icloud setting on the phone.
    I cannot erase the phone as it asks for the password for the old Apple Id. And i cannot do the restore again (after i made a recent back up my iphone 4) as itunes asks me to turn off Find my phone.

    The Apple ID exists. The email address you used to create it may not, but the Apple ID does. Call AppleCare and ask to speak to someone in account security.

  • How do you remove an existing account from an Ipad that is trying to be activated.

    How do you remove an existing account from an Ipad that is trying to be activated??

    The previous user should have done this.
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/TS4515
    Where did you get the iPad - from a friend, eBay, other?
     Cheers, Tom

  • How do i remove an old apple id and put in my apple id

    how do i remove an old apple id and put in my apple id

    System Preferences > Users & Groups the select your accout, click on the padlock idon at the bottom of the window and enter your administrative password, then where you see Apple ID:  click on the button labeled 'Change"

  • How do I remove a secondary apple id from my Mac? I am being prompted for a apple id password for a former user; I do not have the information.  Prevents updates from App Store.

    How do I remove a secondary Apple ID that is not in use from my MacBook pro? The ID does not belong to me and when I attempt to download updates from App Store with my Apple ID, I am prompted for the password of the secondary Apple ID.

    Is this a second hand Mac? If so, you need to erase the Mac and install the version of OS X that shipped installed on the Mac from the factory. Then you set the Mac up as new with your Apple ID.
    User Linc Davis explains how a new owner can prepare a 2nd hand Mac for their own use.
    https://discussions.apple.com/message/25468326

  • My old Apple ID is on my iPhone, but this has been transferred to a new Apple ID.  The iCloud on my phone is requesting the password for the old Apple ID, but this no longer exists.  How do I update the iCloud Apple ID on my iPhone?

    My old Apple ID is on my iPhone, but this has been transferred to a new Apple ID.  The iCloud on my phone is requesting the password for the old Apple ID, but this no longer exists.  How do I update the iCloud Apple ID on my iPhone?  When I try to get the old passwork through forgot my password, the reply is that there is no account that exists. 

    Try the following....
    Go to Settings>icloud, scroll to bottom of screen and tap Delete Account.  Then log in using a different ID.

  • How do I remove an incorrect apple ID from an iPad and replace it with the correct one?

    How can I remove an incorrect Apple ID from my ipad and replace it with the correct one?

    Hello Shy guy,
    You can try this:
    1. Go to the iTunes Store or App Store
    2. Scroll down, there you will see Apple ID: "your email" (below Redeem and Send Gift)
    3. Tap on that button
    4. Tap on Sign Out
    Now you should be able to use another Apple ID.
    Cedric

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