HT4528 I bought an Iphone 4s 2nd hand and the previous "owner" defaulted his/her Verizon contract and still owed $ for the phone. Did I pay $100 dollars for a paperweight or can I activate it on another service carrier?

I recently purchased an Iphone 4s from an electronics store. I was aware that it had been previously owned, however, I was not informed until an activation attempt that the iphone was on a contract that had defaulted, even worse, the previous owner had not completely paid for the phone. I now have a $100 paper weight with no way to activate it on any other carrier. The customer service representative who informed me of the default status and previous history also informed me that I would never be able to set up an account with Verizon, and i would have to have the iphone jailbroken to use it on anyother network. I do not wish to go that route as it is illegal, and would alter the iphone and I believe apple is supperrior and do not wish to risk altering the iphone's performance capabilities. Please help?

If it is locked to Verizon then only the original account holder can have the phone unlocked. You have wasted your money

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I have bought a iphone 5 second hand and i restore it and now i need the icloud original user and i don't know it!what can i do?i can not activate my iphone

I have bought a iphone 5 second hand and i restore it and now i need the icloud original user and i don't know it!what can i do?i can not activate my iphone

If you're able to contact the previous owner, send them this link and tell them to follow the instructions.
If not, you can't activate the device but may be able to get it refunded.
Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(112266)

I bought an iphone 5 second hand and was told all i had to do was sync it with itunes i did all that but previous owner hasn't removed the device from their account, i am unable to contact them..can anyone tell how i can start using my phone pls

i bought an iphone 5 second hand and was told all i had to do was sync it with itunes i did all that but previous owner hasn't removed the device from their account, i am unable to contact them..can anyone tell how i can start using my phone pls

Fanta Pants wrote:
i bought an iphone 5 second hand
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

I just bought an iphone 4s in surat india.the phone switches off itself atleast 2 times in a day.at times the problem is that when it goes to sleep a person trying that number gets a dialer ring.Hence he seems that i have not picked up his call

i just bought an iphone 4s a month back
the phone gets switched off on its own atleast 2 times in a day and when we press the home button it gets started.
when it is in the switched off mode, a person calling on it gets my dialer tone. He feels that i have not answered his call and has gone as a
missed call on my phone. But in actual, i have never received the call nor its presence is there as a missed call on the "switched off" iphone 4s.
Hence the caller feels that i am not answering his call nor even calling after i see his missed call
this is a very grave problem i am facing
please help me out.
chetan sanghvi

i just bought an iphone 4s a month back
the phone gets switched off on its own atleast 2 times in a day and when we press the home button it gets started.
when it is in the switched off mode, a person calling on it gets my dialer tone. He feels that i have not answered his call and has gone as a
missed call on my phone. But in actual, i have never received the call nor its presence is there as a missed call on the "switched off" iphone 4s.
Hence the caller feels that i am not answering his call nor even calling after i see his missed call
this is a very grave problem i am facing
please help me out.
chetan sanghvi

I restored my 2nd hand ipad 2, previous owner released my ipad from their account and I still can not activate it using my apple id and password. What do I have to do now? Please help!

I bought my ipad 2 from an acquintance. I updated my software to iOS7 and after that was when all this started. I got locked out because I was not using the right password. After that, I restored my ipad. After learning that the previous owner had to remove the ipad from their account, I contacted her and she did remove it. Now, when I get to the Activate screen, it will not take my ID and password. I've done all the steps necessary but can not get past this. I've read so many threads and other articles on restoring and having the previous owner remove it, I've done all of that, but what do I do now? Please help! Thank you.

The previous owner/user should have done this.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
 Cheers, Tom

I bought an iphone 4s second hand but the owner don't remember their icloud password to activate it, please i need it up and running, how do i remove that account to use mine to activate it?

Need assistance on how to remove account as soon as possible please.
Thanks in advance.

If the previous owner can't/won't help you, then there is nothing you can do. They can reset their Apple ID password. Continually refusing to help you would indicate to me that the person who sold you the device knows it is a lost/stolen device and doesn't want to give your money back.

HT201441 hi i have bought a iphone 5 in iraq but the phone need a owner to rest it and worke it but dont know who was the owner please helpe me

hi

Then there's nothing you can do. Only the previous owner can help you. They must either provide the ID and password, or erase the phone and remove it from their account as explained in the article you were reading. There's no way around this.

I just bought this iPhone 4S second hand and during incoming and outgoing calls I can't hear the other person talk unless it's on speaker or if I have headphones in. I don't know what to do I've turned up my volume and checked my settings!! Need help

I Just bought a second hand iPhone 4S I am having issues with the hearing during incoming and outgoing calls, I have turned the volume up and checked my settings but I still have trouble hearing the other person speak. It works if it's on speaker or if I have headphones plugged in. I need help desperately!!!!! Any suggestions on what to do???

Hey Itsanaasaunders,
Thanks for the question. I understand that you are experiencing issues hearing sound while on a call (receiver wise, not speakerphone). The following resource provides troubleshooting steps for this symptom:
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support
http://support.apple.com/en-us/HT203800
Clear the receiver
The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
Follow these steps, testing after each:
- Make sure nothing is blocking the receiver, such as a case or film.
If you have a new iPhone, remove the plastic film on the front and back of the device.
- Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
- While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
Restart and update
1. Restart your iPhone and test again.
2. If there's still no sound or poor sound quality, update to the latest version of iOS.
Get more help
If you've tried these steps and there's still no sound or poor sound quality from your iPhone, contact Apple Support.
Thanks,
Matt M.

So i bought an iphone 4s second hand, and when i first turned it on i updated to the software.. it then kept restarting, i did everything, any help?

So i tried factory reseting, rebooting, everything. it didnt work, i gave up and went back to it 10 minutes later to find it working, it lasted a day without restarting, although charging it all night the battery stayed at 54% for the whole day not going down, i charged it again last night and it stayed at 54% again, about 15 minutes ago it turned off and wouldnt turn back on, so i plugged it into the charger, it came on and was 100% battery, then died again and came back on at 2% .. im continuing to charge it but it goes off and on and when it comes back on the battery % has gone up by 2% each time, can anyone tell me is a battery replacement needed?

Restore it.
Restore it as new.
If these fail, the it is likely a hardware issue.

I have an app that should have upgraded to full version but didn't and still charged for it. How can I get the full version without having to purchase again?

Is it possible to get a paid app re installed from an upgrade? I had a trial version upgraded but the upgarde failed but I was still charged for it.

If you are using the same Apple ID, there will be no cost.
 Cheers, Tom

Bought iphone 4s second hand, and im having trouble activating it.

so i bought an iPhone 4s second hand, and I'm having trouble activating the phone, its linked to the persons apple id and
its asking for the person to sign in and i no longer have contact with him.
I went to a Verizon store, and they said that i myself can do it at home by connecting the phone to iTunes, but i don't
know what or how to do that, please help.

Sorry, but the iPhone is of no use to you until/unless the prior owner removes it from their iCloud account.

I purchased an iPhone 4S second-hand, and the previous owner did not remove the iPhone fron their iCloud account. They do not know their Apple ID.

I bought an iPhone 4S secnd-hand. The previous owner did not remove the iPhone from their iCloud account. I've tried contacting the previous owner, but they also do not know. What should I do now?

If they were the one who set the lock, send them this link.
If not, you need to contact the person who did or the device's original owner.
(117626)

Recently i purchased a macbook pro 2nd hand and would like to know how to remove the main user of the mac and change so it is my own with my name?

i bought my macbook pro second hand and am looking for help as to change the main user of the mac so it feels like itsnow mine , the login has been changed to my name but the full user is in the name of the previous owner , someone please help?

I don't really care about all the lost files I'm just desperate to change this folder in users to my name so it's not someone else's , currently I'm in advanced options on users and groups , it says in this order, userID:501 , group:staff , account name:Bryce bell [which I changed and didn't change the folder] , login shell:/bin/bash , home directory:Brycebell [again I changed] , uuid:[some sort of code] and finally aliases:which is my email address

I have recently bought iPhone 5. I am using a BSNL post paid 3G sim. I can not activate my BSNL 3G services in my new iPhone 5. Please Help.

I have recently bought iPhone 5. I am using a BSNL post paid 3G sim. I can not activate my BSNL 3G services in my new iPhone 5. Though they were perfectly fine previously in my old handset i.e. Nokia Lumia 800. Please Help. How do I activate BSNL 3G services in my iPhone 5.

Since BSNL is not a supported carrier, you need to input Correct APN settings for Cellular data and enable 3G
Settings >> General >> Network >> Cellular Data Network.
Check with BSNL website/Wireless Customer care/Engineering. You can use Google as well. Cheers

I have bought my iphone 5 from UK and now residing in USA. Although my carrier (Ultra Mobile) provides 4G service i only get 3G speed. Also icon "3G" appears on top part of my screen. My model is MD297B/A. Pls suggest to enable 4G on my phone

i have bought my iphone 5 from UK and now residing in USA. Although my carrier (Ultra Mobile) provides 4G service i only get 3G speed. Also icon "3G" appears on top part of my screen. My model is MD297B/A. Pls suggest to enable 4G on my phone

It is more than likely the inability of the UK phone to support the US phone bands. You will probably be stuck with 3G and will never be able to get LTE. Also, your warranty is only good in the UK. You might be better of to try and sell that device to someone in the UK and purchase a phone in the US that you can get full service with.

HT4528 I bought an Iphone 4s 2nd hand and the previous "owner" defaulted his/her Verizon contract and still owed $ for the phone. Did I pay $100 dollars for a paperweight or can I activate it on another service carrier?

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