HT4528 i forgot my passcode on my iphone5 and it says to connect to itunes, but it didn't work!!!
i forgot my passcode on my iphone5 and it says to connect to itunes, but it didn't work!!!
You have to restore the device after you connect to iTunes. It does not just magically open. See this support document http://support.apple.com/kb/HT1212
Similar Messages
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i forgot my passcode for the ipad and i can't connect to iTunes because it keeps giving me error message that i have to unlcok the ipad first... any advice on how to restore the ipad or unlock it?
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
This will tell you how to restore
http://support.apple.com/kb/HT1414
You will probably need to use recovery mode
http://support.apple.com/kb/ht4097 -
I just repaired my sons ipod touch and it is passcode protected and he dosent remember the passcode and it says to go to itunes and that does nothing does anyone know what I can do?
If you can't remember the passcode then you will need to restore the device. http://support.apple.com/kb/HT1414
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I forgot passcode on my iphone5 and tried to restore it through itunes on my PC. However it gave me an error message saying that that my phone could't be restored due to an unknown error. Now my phone does't turn off and it doesn't sync with itunes.
Hi there calcit08,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides a lot of great information and troubleshooting suggestions that’ll resolve the issue that you’re running into restoring your iPhone 5 with iTunes on your PC.
Resolve iOS update and restore errors in iTunes - Apple Support
Take care,
-Jason -
My ipod touch has a passcode on i forgot it and told me to connect to itunes but i still don't know how?
athipath wrote:
told me to connect to itunes but i still don't know how?
Plug the sync cable into the device and the computer. Not really that difficult.
To remove the passcode, do as the User's Guide says, restore the device. -
My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
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Is there anyway you can enable iphone 4 afer being locked out by entering wrong passcode more than 5 times and it says to connect to itunes and still doesnt work???? so frustrating... apple cannot
iOS: Forgotten passcode or device disabled after entering wrong passcode
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My sibling was messing with my ipod touch and trying to figure out my passcode. Now it is disabled. I tried connecting it to Itunes, but that didn't work. Itunes kept telling me to enter my passocode. Any suggestions?
omg the sixth time i did it it worked jeeej
thank you very much guys <3 xD -
my daughter had disabled her ipad by putting in passcode to many times, says connect to itunes but then it wont work and says passcode needs to be put in
Follow the instructions in this article http://support.apple.com/kb/ht1212 and you should be able to fix the ipad but keep in mind there is a it is very likely that you will lose all information on the ipad following the instructions in the article
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my grandson forgot his password for his ipod 3 and it says disabled connect to itunes > when we connect it to itunes it just says to enter the password and we need suggestions on how to unlock it > right now it will not let us go to any screen to put in a code to try to unlock it
thanks
PamTry Recovery Mode.
Read this: http://support.apple.com/kb/ht1808 -
I forgot my passcode for my iPhone and I had too much content to back it up in iCloud. How can I unlock my phone without having to restore it? I don't want to lose all my contacts and messages.
You can't. The ONLY solution is to restore the device. If there were an easy way around the passcode lock, it wouldn't serve much purpose, would it?
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this is the second time i have forgotten my passcode to my ipod touch, the first time i had no problem with resetting everything, it worked fine, this time it says ipod is disabled connect to itunes, so i plug it into my laptop and i sit there staring at the side bar on itunes till it comes up with my ipod, but it doesn't, when i do this on another computer it lets me restore it, but then it stops halfway and said cannot do this since ipod is locked with a passcode, please enter the passcode and try again, but if i cant get into it how can i put in my passcode? is there any way that i can find out my passcode, or any other way i can reset my ipod
its an ipod touch 4th generationOptions for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If recovery does not work there's:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/ -
hey,
i'm 12 yrs old and i forgot my password and i connected to the itunes and didnt help.i went to youtube for tricks didnt work,
can u please reply i am really scared
have a good day...
demah fathiHi anudeep reddy,
Welcome to the Apple Support Communities!
I understand that your iPad is disabled due to the passcode. You can restore the iPad back to its original settings by placing it in recovery mode. Please use the following article as a reference and follow the steps within it to restore using recovery mode.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Use recovery mode
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
Plug the device's USB cable into your computer only.
Hold down the device's Home button as you connect the USB cable to it.
When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
5. Use iTunes to restore your device.
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
Have a great day,
-Joe -
hi, my name is taylor ginter and i recently found my ipod 5. When i got it the front said it was disabled and it wont let my type in my passcode. ive tried connecting my ipod to itunes but it will not let me. ive also reset it and tried but it just went back to how it was when i first started. how can i enable it and keep all my pictures and apps i have on it currently? im not positve on what my iOS is but i know its oneof the 7's.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
cant connect get past the diabled connect to itunes and enter passcode to get into itunes
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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