HT4528 I just bought an IPhone 4s and when I plug it into my Windows 7 Toshiba it does not recoginze the phone...I have already removed the ITunes software along with the rest of the software and reinstalled...no go.I want to transfer phone video to my co
I just bought an IPhone 4s and plugged it into my Toshiba Windows 7 (64 bit) OS and it failed to recognize the phone. I checked in the tech community and discovered that I need to remove all the software assoicated with the phone and start over....I followed the sequence exactly...reinstalled the software and it still doesn't work. I am trying to download the IPhone 4s video to my computer and without a USB interface that works my memory capactiy will fill up fast....I've already been into the control panel....stopped and restarted the Apple service....I am stuck...can anyone offer some suggestions or knwo if there is a fix for this issue..??
Thanks,
Eric
I solved my own problem....I simply moved the cable to another port while moving the mouse to the USB ports on the opposite side of the computer....and the computr finally recognized the phone...I know it sounds weird but it worked...so if you are having the same problem that had trying removing all the crap you have plugged into the USB ports on your computer THEN plug in your IPhone 4s...use the cable that came with the phone and nothing else...good luck..>!!!
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Appreciatively,
DonnaI will go back to step one on your support link that suggests checking the USB cord. or connectors I use it to charge the phone all the time but the phone does not register as a device in my computer either. I tried all four ports. Thanks. You have me off on a new path... hopefully to find a solution.
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Here is an article that addresses your error message, and can help you troubleshoot this issue:
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http://support.apple.com/kb/ts3694
Configure your security software
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Hello,
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~Lt. Leviathan
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