HT4528 I need to erase all contents on my Iphone 4. It will not recognize my password. Please advise.
I need to erase all contents on my Iphone 4. It will not recognize my password. Please advise.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.
Similar Messages
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need to erase all content on my iPhone but wifi is dead and iTunes says i need to turn off find my iPhone, please help
You do not need wifi to erase the content of your phone. Go into Settings>iCloud>Find My iPhone>OFF.
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I need to erase all Contents and Settings from my i phone 5 but I forgot the restrictions passcode. How can I get it. ( Idon't have access to i tunes). Thanks.
Not possible. You need access to iTunes.
The passcode will be required to make changes to these settings or to disable Restrictions. Note: If you lose or forget a restriction passcode, you will need to perform a factory restore to remove it.
The above comes from here:
http://support.apple.com/kb/HT4213 -
Restrictions passcode for iPhone 4. I need to erase all content and settings for handset
There is no factory set restriction code. If you need to completely reset then follow the instructions you find here:
IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Please Get the iPhone User Manual for iOS 5 -
I'm selling my ipod and need to erase all content.
I'm selling my ipod and need to erase all content.
I cannot enter the passcode to proceed because it's telling me to try again in 22433090 minutes. How can I get around this?First sign out of iTunes on your computer.
Then place the iOS device in Recovery Mode and then connect to your computer and restore to factory settings/new iPod via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
The for assurance, go to Settings>General>Reset>Erase all content and settings. Make sure the iPod is connected to a charging source since the erase can take a while
What to do before selling or giving away your iPhone, iPad, or iPod touch -
using apple iphone 5, i observe today that display shows yellow border when i choose option in setting as erase all content and setting, iphone goes in to starting mode, i want to know is there any problem to display, plz give me feed back urgently
I had this same thing happen to me. I was using my brand new iphone 5 (texting and listening to music through the speakers) when it flashed the apple logo, stopped my music and brought me to the lock screen.
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HT4623 erase all content and settings iphone stuck on apple logo
erase all content and settings iphone stuck on apple logo
Don't worry, just follow these steps to fix iPhone stuck on Apple logo
=> First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
=> Now install the iTunes application in your System and connect your Device with computer via Data cable
=> Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
=> Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
I hope that will surely
Thank you... -
I have an ipad and an iphone, if I erase all content and settings from my ipad will it automatically erase all content and settings on my iphone too? as I dont want it too. thanks
Erasing content and settings on iPad will not erase stuff on iPhone.
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I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch). All music is there and playable but will not recognize any devices. Help please
The ipod is not a backup/storage device.
You need to copy everything from your old computer to your new one.
The Apple store will do this for you, you can call apple support and they will help you, you can use google. -
I need to erase all the content and settings from old iPhone 4s. Will doing so affect content on new iPhone 6 which is using the same iCloud account and Apple ID?
No, it will not affect the iPhone 6 content if you wipe the old iPhone 4s.
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Is there a way i erase all content on my iphone 4s and still keep my pictures on there
i want to erase all content from my phone but keep my pictures
az623 wrote:
how do i sync my pics?
Read the manual -
I am trying to erase all contents on my phone, I am trying to get it back to factory settings, I don't have any jailbreaks or anything like that on my phone, The circle thing has been running for six hours now, is this normal? Before I did that, I tried to do it through itunes, and it would not restore it through there either? Im at a loss?? That took only like 5 min before it says sorry it could not be restored. This is taking forever....
Hello Stephiworld,
Thank you for using Apple Support Communities!
It sounds like you are trying to restore the phone to its factory defaults but the process is stalled or the phone is totally unresponsive.
If the phone will respond to the Sleep/Wake button, I would turn it off the normal way, then turn it back on.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
When it turns back on try the Erase All Content and Settings option again.
If the iPhone is completely unresponsive and will not turn off normally, I would reset the device with this process from the above article:
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
Cheers,
Sterling -
Erase all contents on my iPhone
I have begun to erase all contents on my phone as part of the network unlock process but I started this almost 24 hours ago and it still has not completed. There has been a spiraling wheel in the middle of the screen since it begun. Can anyone advise me on what to do?
Hello Stephiworld,
Thank you for using Apple Support Communities!
It sounds like you are trying to restore the phone to its factory defaults but the process is stalled or the phone is totally unresponsive.
If the phone will respond to the Sleep/Wake button, I would turn it off the normal way, then turn it back on.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
When it turns back on try the Erase All Content and Settings option again.
If the iPhone is completely unresponsive and will not turn off normally, I would reset the device with this process from the above article:
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
Cheers,
Sterling -
I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all settings and content. now my iphone blocked out(not responding) with only the apple logo. I tried DFU mode several times but itunes still not recognizing the iphone. I previously backed up before. Help...what do I d now? thanks
Hi there tifachristie,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
selling ipad mini, how do i know what the restrictions passcode is in order to delete all content
See this article:
HT4213
As it says in the notes, "If you lose or forget the restrictions passcode, you will need to perform a factory restore to remove it."
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