HT4528 I phone worked perfectly until software upgrade...then locked....I replaced the phone because Apple Store said they didn't know what to do, but I want to use this one as an IPOD now....anyone able to fix it?  Apple does not seem to know what to do?

PLEASE HELP!

Restore iPhone with iTunes on computer. If you are having problems with Apple ID, then go to this website: https://iforgot.apple.com/password/verify/appleid

Similar Messages

  • So my iPhone 4S started draining battery after recent update, battery got changed and it worked perfect for 3 days, all of a sudden the phone won't stay on unless connected to mains... Cannot receive any signal "searching" constantly. HELP

    So my iPhone 4S started draining battery after recent update, battery got changed and it worked perfect for 3 days, all of a sudden the phone  shut down and now won't stay on unless connected to mains... Claims its at 100% battery but thats impossible as it was at 30% before it shut down randomly.
    Cannot receive any signal "searching" constantly.
    Turns off as soon as removed from usb ... wont stay on connected to laptop!
    HELP!

    The iPhone includes a one year warranty. If an Apple store is not nearby, you can call AppleCare and handle an exchange under warranty over the phone. The exchange will be shipped to your door - someone must sign for the delivery so if no one will be at home, have it delivered where you work. You use the same box to return the existing iPhone back to Apple. Return shipping label and tape to reveal the box incuded - call the carrier with number incuded when the box is ready to be picked up. AppleCare will request a credit card in the event the existing iPhone is not returned within 10 days after the exchange under warranty is received.
    Hardware can fail - it happens, which is why there is a one year warranty.

  • My 822 now says, "ERROR: Unable to find bootable option. Press any key to shut down." Just happened after my phone froze. Everything I've searched says to replace the phone.  I have no phone in or out, no alarm....what is going on with this?  I see others

    My 822 now says, "ERROR: Unable to find bootable option. Press any key to shut down." Just happened after my phone froze. Everything I've searched says to replace the phone.  I have no phone in or out, no alarm....what is going on with this?  I see others have the same problem.

    Just got the same error message today.  My phone went to the black screen of death with the error message at the top.  Contacted Verizon via chat.  Was online for 1 hour and 15 minutes only to find out that nothing could be done which I could have told them based upon what I had read on this site.  Of course my phone is out of warranty since I have had it for 1 1/2 years and I am not eligible for an upgrade.  How convenient!  I was told to contact Nokia which I did and they gave me a download to try to reset everything.  It looked like it was working but after almost 3 hours it got to the end and nothing happened.  It just froze even though it said it was done.  I rebooted the phone and am back at the same black screen of death.  Guess I have to buy a used phone and then will have to reconsider whether or not to stay with Verizon going forward.  I have not had any issues with the phone in the past - keep it in an otter box, never dropped, never got wet, etc.  But all of a sudden it goes haywire like this that seems like either a hardware or software problem but something completely out of my control and all I get is sorry, you're out of warranty!

  • Showing. I RESET. Works, but doing this every day...does not seem right. What am I doing wrong?.

    Classic iPod in Dock, suddenly stops playing. Fully charged, blue play button showing. I RESET. Works, but doing this every day...does not seem right. What am I doing wrong?

    No problem, sometime the iPod need a Reset to clear the overflowing cache.
    So it's good to Reset once a week or after you recharge it.
    Here is the Apple support Article on the 5Rs
    http://www.apple.com/support/ipod/five_rs/classic/
    Have a nice day!

  • My mom just replace a iPod touch because the power button broke so she took it to the apple store and they replaced it when she got it it didn't work well so she called the apple store and they didn't do anything

    My mom just got a iPod touch and it won't work well

    She should go back to the Apple Store and set up a genius Bar appointment and have the iPod replaced.

  • Hi, I have downloaded itunes on windows 7,when I click on the itunes icon on my desktop nothing happens,it does not open itunes,can anyone help me with why it does not open or know how I can open itunes,thanks.

    Hi, I have downloaded itunes on windows 7,when I click the icon on my desktop nothing happens,does anyone know why itunes does not open?

    If you only changed the name of your ID rather than creating a new ID, just go to Settins>iCloud and tap Delete Account then sign back in with the new name.  (Deleting the account from your phone does not delete it from iCloud.  Your data will be synced back to your phone when you sign back in.)
    If you created a new ID, you'll have to go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off.  When prompted choose to keep the data on your iPhone.  (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your phone.)  After everything is turned off, scroll to the bottom and tap Delete Account.  Next, set up a new iCloud account using your other ID, then turn syncing for your data (contacts, etc.) back to On.  When prompted, choose Merge.  This will upload the data to your new account.
    You won't lose any photos in your camera roll or photo library.  If you have any photos in your photo stream that are over 30 days old that are not in your camera roll or saved on your computer, be sure to save these to the camera roll before deleting the account.  To do so, open the photo stream album on your iPhone in the thumbnail view, tap Edit, tap all the photos you need to save to select them, tap Share, then tap Save to Camera Roll.

  • The time limits on the parental controls do not work. Apple does not seem to know how to fix this issue since the problem has been going on since at least leopard.

    The time limits in the parental controls do not work. I have several mac systems and they do not work on all of them. Also, I have had this problem since at least snow leopard and it is very frustrating that Apple is unable to fix a simple issue like this. All they have to do is somehow 'hard-wire' the time limits to the system clock but they are not listening. I used the feed-back feature in their support webpage and hopefully everybody else experiencing this issue will too. Thus, if they get a thousand notes on this issue they might listen and finally fix it.

    Well, the whole system with those time limits are funky. Sometime this happens, sometime that happens. When the user is on the bed time limits do not work nor do the length of time limits. It is very frustrating as one of the reasons I bought an apple in the first place was those parental controls which did not exist in Windows prior to Windows 7. I do have a Windows 7 machine now and the bed time limits work there. Maybe you have a Windows 7 machine as well and can let them use it.

  • On my iPad was looking for a song by john hooker and ITunes Store said they didn't,t have but the Irish store did and did I want to connect with it, I did, they didn't,t and now I,m stuck in the Irish store and can,t get back to the USA  store.

    Any idea how to get out of the Irish iTunes Store and back to USA store on my iPad?

    You can try signing out and back in to your AppleID in Settings > iTunes and App Stores or follow this procedure:
    1. Go to Settings > iTunes & App Stores > Apple ID.
    2. Tap your Apple ID.
    3. Tap View Apple ID.
    4. Enter your password.
    5. Go to Country/Region in the popup window to change to the desired store.
    See also: http://support.apple.com/kb/HT1311

  • I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. Where can I download ios 4.3.5 from?

    I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. My pc didn't create a backup before updating software so I can't revert back to ios 4.3.5 from there, where can I download ios 4.3.5 from?

    I tried just about everything and finally brought my Ipod touch to the apple store.  The tech installed ios 4.3.5 but still no WIFI.  He recommended a $149 exchange - not really a bad deal with a new battery and 90 day warranty, but I thought I'd try again.
    The "solution" was bizarre.  On YouTube was a fix involving taking the motherboard out and heating the wifi components with a heat gun.
    I did not like that idea, but another involved turning it off, putting it in the freezer for five minutes and restarting.  It worked!  I must admit the fix does not work reliably, so I may still go for the exchange.  Still, I am now convinced that it is a hardware problem.    i remember back in the old days, TV repairmen sprayed a suspected bad resistor with Freon.  The chilled component would work long enough to identify what needed replacement.  Perhaps something similar is happening here.
    For anyone wanting to try this, I found it more convenient to place the back of my ipod on a  frozen cold pack until the wifi is restored.  It seems to happen when condensation forms on the face.  I used a towel to wipe off the moisture so as not to add to the problem.

  • My Ipod classic works perfectly until there's around 3 GB loaded on it, then there is an error message saying that it couldn't sync because of an unknown error.

    My itunes and Ipod software are both the current version, doesn't seem to change anything. It works perfectly until there's around 3 GB loaded on it, then there is an error message saying that it couldn't sync because of an unknown error.

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • My 4s worked fine until i upgraded to IOS8. Is anyone starting a class action lawsuit against Apple?

    My 4s worked fine until i upgraded to IOS8. Is anyone starting a class action lawsuit against Apple?

    I already had all of the features turned off, had 20% free, all transparency were turned off and a few apps were on refresh and now are all turned off.
    Like I said, my phone worked fine until I installed IOS 8 and now the screen will freeze intermittingly and runs very slowly when searching it. In other words IOS 8 significantly diminished the operation of a perfectly good phone and Apple will not let you roll it back to IOS 7. They F’d up my phone intentionally to sell us all the latest model.

  • Recently the sound on my Iphone 4 for texts, and email alerts started working intermittently.  I have upgraded to the latest software and the Apple store even replaced the phone but safe issues

    Recently the sound on my Iphone 4 for texts, and email alerts started working intermittently.  I have upgraded to the latest software and the Apple store even replaced the phone but safe issues

    For each mail account, along with designating a primary SMTP server, you should be able to just turn off any and all other SMTP servers you have listed.  In that case, if there is a problem with comcast, the message send should just fail.
    Also make sure your comcast smtp settings are correct (port, likely 587 but might be something else for comcast, whether you should be suing SSL or not, do you need authentication or not).
    You might find the comcast forums useful for getting the settings right - I found this:
    http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/iphone-email/m-p/66 1151?view=by_date_ascending#M131151
    The second poster notes, SSL should be on, authentication should be "password" and you should be using port 995

  • How do I fix my audio/video in iChat 4.0.9?  it has worked perfectly until last night.

    How do I fix my audio/video in iChat 4.0.9?  it has worked perfectly until last night.  I have been having video calls iChat with my granddaughter for 4 weeks.  All of a sudden last night I wasn't able to complete the video/audio.  We were able to iChat with writing.  The message I got was to go to connection doctor.
    The error log -
    2011-04-24 19:33:43 -0400: No data has been received for the last 10 seconds.
    Audio channel info: local machine using 10.0.1.2:16402, expecting remote machine to send to 69.138.244.124:58521
    Video channel info: local machine using 10.0.1.2:16402, expecting remote machine to send to 69.138.244.124:58521
    Every time we tried to connect I got the same error message.
    I use an airport extreme - my granddaughter has some kind of wifi - but the error was on my side not hers as she connected to her friends.
    Please help.
    Thank you.

    Hi - I have a cable modem from comcast.
    I am not sure I understand all your questions, suggestions - so I will copy what I have when I go into the airport utility under internet.
    Do you have four tabs (You may have less)  I HAVE 4 TABS
    In the First tab what does it read at the Bottom ?  AT THE BOTTOM OF THE FIRST TAB (INTERNET CONNECTION) IT DOES SAY "SHARE A PUBLIC IP"  WHEN I LOOK AT THAT SETTING - I COULD CLICK INSTEAD BRIDGE MODE OFF, OR DISTRIBUTE A RANGE OF IP ADDRESSES.  BUT FOR NOW THE ONE THAT IT IS ON IS THE SHARE A PUBLIC IP.
    "Share a Public IP" ?
    Or "Bridge (Off) Mode" ?
    I DON'T UNDERSTAND WHERE TO LOOK FOR THE INFO BELOW.  I ALSO HAVE UNDER THE INTERNET CONNECTION TAB - CONNECT USING ETHERNET AND ETHERNET WAN PORT AUTOMATIC (DEFAULT)
    THE 2ND TAB IS TCP/IP AND THERE IT LISTS CONFIGURE IPv4: USING DHCP
    IP ADDRESS: 69.138.244.124
    SUBNET MASK  255.255.248.0
    ROUTER ADDRESS  69.138.240.1
    DNS SERVER  68.87.73.246  AND 68.87.71.230  (THESE ARE FILLED IN THE BOXES AND NOT CHANGEABLE.
    THE 3RD TAB IS DHCP
    DHCP BEGINNING ADDRESS 10.0 .1 .2
    DHCP ENDING ADDRESS 10.0.1.200
    DHCP LEASE IS 1  THEN DAY
    4TH TAB NAT
    CHECKED IS ENABLE NAT PORT MAPPING PROTOCOL
    I HAVE BEEN USING THIS AIRPORT EXTREME FOR AT LEAST ONE YEAR.
    THE ONLY DIFFERENT ISSUE IS THAT I HAD BEEN TRAVELING AND USED MY DAUGHTER'S AIRPORT EXTREME LAST WEEK.  I HAVE NO IDEA ANY OF THAT INFO - BUT I DO KNOW THAT THE AIRPORT EXTREME LISTED IN THE UTILITY IS THE ONE AT MY HOME THAT I AM WITH NOW.
    THANK YOU FOR TAKING THE TIME TO TRY TO HELP ME.  I REALLY APPRECIATE IT.
    JUDY
    Between that drop down and the tabs should be the info  on how it connects to the Modem.
    It may list that Puiblic IP.
    It may list another LAN IP (one from the Modem)
    Does it start 192.168....
    Or 172.16 (or up to 172.32....)
    Or possibly another 10.... number ?
    If the modem is issuing IPs to the LAN there are two things that can  effect things
    One is the fact the computer gets two IPs (even though the mac can only display one)
    And If you used Port Forwarding in the Modem the Place (IP/Computer or device) that it was pointing to may not be the Airport Base Station any more.

  • When unlocking my iphone with the camera slide, my volume controls won't work on video playbacks.  However, if I unlock the phone normally and open the camera roll I am able to watch my videos and control the volume.  Anyone else notice this?

    When unlocking my iphone 5 with the camera slide, my volume controls won't work on video playbacks.  However, if I unlock the phone normally and open the camera roll I am able to watch my videos with the control of the volume.  Anyone else notice this?
    Thank you.

    Who can help me what are the symbols of a moon and a lock with a partial circle around it not allowing me to turn on or off my phone

  • I have an Epson scanner that is apparently no longer supported  because it is a PowerPC app.  It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro.  Any suggestions on how I can continue to use it?

    I have an Epson scanner that is apparently no longer supported  because it is a PowerPC app.  It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro.  Any suggestions on how I can continue to use it?

    For that model, Epson has this information:
    ICA Scanner Driver
    07/17/12
    Description: The latest Mac OS X ICA scanner driver for your Epson product is available only via Apple's Software Update. Here's how to get it:
    1. Connect the all-in-one or scanner to your Mac and power it on.
    2. Select the  menu, then Software Update.
    3. Follow the on-screen instructions to install the available updates.
    Note: Software Updates may find multiple updates for your system. You may choose to install all or some of the updates by clicking on Show Details.
    Compatible Systems: Mac OS X (v10.8.x)

Maybe you are looking for

  • CreatePDF Plug-in Not Loaded

    When I downloaded Acrobat XI Pro, it appears that the CreatePDF feature was certified for the product, but not loaded. I was under the impression that it was a part of the download, and now need to load the plug-in. I am unaware as to how to obtain t

  • Can't Hear Sound From Flash

    I go to sites such as youtube or any other video place and the video plays but their is no sound. I went through all the troubleshooting that Adobe had and I still have the problem. My sound works fine in IE though, just not Firefox and also flash pl

  • How to increment an element in an array and put it back in the same array?

    I have an array of values generated by another part of my program. My goal is to count the number of occurences for each integer value in the array and put these values in a new array. This new array will be a histogram of the input array. My approac

  • How do I restore default US keyboard layout?

    I am running Tiger on a PPC. I recently chose Spanish to do some writing. I am unable to return my keyboard to the default US English layout even though it is now the only language chosen. Have followed directions for choosing language in system pref

  • Window & frame screen size and resolution

    hi, i have just finished my website: - done with dreamweaver mx and mac - only html with a menu on the left frame that always stays the same and pictures on the main/right frame - haven´t had any trouble opening the website with safare or internet ex