HT4528 IOS7 update on 4s issues

I have several issues with my 4s since IOS7 update. Browser is slower, auto lock does not work, swipe up/down function does not work. If I reboot my phone, auto lock & swipe up/down starts working for an hour or so, then needs to be rebooted again. My apps also shut themselves down now! It seems like some sort of glitch in this update. Is there a way to go back to IOS6? Is anyone else having similar issues with their 4s? Thanks for any help. Thamer12

Im so glad no one tried answering this because Im a dipsh*t. i have TUNEIN radio app, and when i saw ITUNES radio load in my music app it was discerning to me. Sorry, everyone! My music is still there. Thank you for being there, anyways
However, I DO still have the issue of my fully charged battery dying every day now. used to last a few days. and the wierd volume issue after recharging it. I dont think receiving calls/texts "wakes up" the volume to start working again, i think that is just a coincidence. it seems that after i recharge the phone that it takes an hour or so for the volume to be activated for some reason. as i said above, even the icons for the volume in the radio app and for the locally stored music either arent there visually or are grayed out and unable to be used. and i can see the music bar loading, see that the music is playing, i just cant hear it or turn up the volume. an hour or so later i have volume controls again. anyone know of a quick fix? perhaps having the wierd volume issue is preferable to having to do a total reset/restore.
Thanks again, everyone, and again i apologize for the itunes/tunein goofiness.

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Issue with music in my ipod5 post iOS7 update

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Ford Sync USB issues with IOS7 update for iPhone 5

Hi,
I've recently updated my iPhone 5 with the latest IOS7 update and now it won't connect to Ford Sync via USB. The bluetooth works OK but I want to play my music through the USB.
It stays on the "indexing" screen and there is no audio output and I can't navigate away from this message.
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Hi
I have purchased a Ford Focus MK3 with the Ford Audio System and I have difficulties connecting my iPhone 5S with latest iOS with the USB connection.
When I connect my iPhone using USB the Ford Audio System recognizes it (it says iPod, not Iphone, but np). I can see that it starts playing the music tracks from my phone and I can fully control them. I see the meta tags and I see the progress in time of the song in my Ford Audio System.
Problem: I can not hear the sound. I hear a little "knick" "knack" every now and then, but the sound itself can not be heard. I find that a little bizarre. All seems to be working just fine. I can navigate the albums, titles etc. All is recognized. Just no sound ...
Using a USB Stick works perfectly.
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Why is my old Apple ID showing for iCloud account after IOS7 update?

So, about a year ago I switched from a local internet service provider to Google Fiber. As such, my email account from the internet service provider was shut down, and I moved my email to a Gmail account.
I used to have my Apple ID set to [email protected], but just before switching to Google Fiber, I updated the Apple ID to [email protected]. I have been using the @gmail.com Apple ID for about a year now to purchase items in iTunes and backup my iPhone and iPad to iCloud. My previous purchases under @isp.com in iTunes were still there and available for download.
Last night, I updated to iOS 7 on my iPhone. I was never prompted to "restore" from a backup during the upgrade. When I finally got into the phone, all of my apps, photos, music, etc. were there. I went to run a backup on iCloud from the iPhone, and found the iCloud settings show my Apple ID to be @isp.com, instead of @gmail.com. With the new security features in iOS 7, I can't change the Apple ID (the field is grayed out), restore the device, or delete the exiting iCloud backup, without knowing the password for the old Apple ID of @isp.com, which I haven't used in over a year.
I have read several other posts about changing the Apple ID back to the old email address, then verifying that email in order to change the password to something new, but in my case, I don't have that option since the old email address has been shut down. I called Apple Support and they were baffled by this. After a half hour of troubleshooting, their only suggestion was to do a full "Erase All Content & Settings", and then set up the iPhone as a "new device", before trying to restore from the @gmail.com Apple ID. The problem here is that the option to "Erase" also feeds into the new security features for iOS 7, and requires the old password from when I was using my Apple ID as @isp.com.
I'm all about the increased security, but it seems this has essentially locked out a ton of users from getting to their own stuff, simply because at some point they changed their Apple ID.
It seems a number of people are having this problem, so if anyone finds a solution to this, please let me know.

Thanks mellaguy - makes me feel a little better knowing there are others out there experiencing the same problem!
A short time ago, iCloud mysteriously let me sign in using my current password from the @gmail.com Apple ID, which I had tried probably 30 times before. It's almost like iOS7 on my device suddenly connected with the iCloud servers, and obtained the most "current" information?
Apple Support told me earlier today that when I changed the Apple ID login from @isp.com to @gmail.com last year, I was simply updating an existing "account", and did not create a separate account. This was why all of my previous purchases under @isp.com were still available for download, etc. They said that despite the fact my old @isp.com Apple ID was showing after the iOS7 update, I should be able to enter the current password for the @gmail.com Apple ID. When that didn't work, I went to iCloud on my Mac and changed my password. Even after changing the password to something new, it still didn't work on my iPhone running on iOS7. Mysteriously, after 30+ attempts to login using the new password, it suddenly accepted it. It had literally denied my password repeatedly within 5 minutes before it accepted it, which is why I thought maybe it suddenly connected to the server and recognized the current login credentials for my account.
I'm not sure why it suddenly decided to let me sign in, but I've finally managed to disable the "Find my iPhone" feature long enough to change the iCloud Apple ID to @gmail.com and start a backup (still in progress).
The one thing I can't tell from the other threads I'm reading is if this is a widespread iOS7 issue on all devices, or if it is isolated to a particular device (or model). I'm hesitant to upgrade my iPad2 until I see more on this issue.

Iphone 4s performance very poor after iOS7 update

Hi Guys,
I just thought i'd post my experience on my iphone 4s...
First of all the phone is approx 18 months old.
The phone was perfect until I updated to the popular IOS7 update, cough!!!!
Heres what's happening...
iPhone probs since IOS7 update
First of all the phone never missed a beat until ios7 update. Please don't insult me apple and tell me that this is a coincidence.
-Batt perc poor accuracy readings, sticks on amount for long period until reset, thereafter reads incorrect again. Last week was reading 93% but was actually flat.
-Batt can read low, phone freezes, reboots on its own & batt will then read at a higher perc.
-Phone freezing and rebooting on its own intermittently, either has to be physically switched on (from black screen) or white apple appears & it switches itself on.
-Select msgs or email - white screen appears only.
-Have to reset phone on numerous occasions due to lack of or no response.
-After reset all messages, emails, notifications etc come in all at once
-Will get bulk messages, even from same people.
-Will not open messages or email at times, poss due to signal loss while phone shows still signal bars (States switch in wifi or network)
-Loss wifi all the time, doesn't work at all now. (oddly it worked again in the apple store which left me really baffled?)
-Search for email now poor
-App Store search poor, loading poor
-Alarm clock not working at times
-Switching off on its own
-No response from screen at times and accassional delays when it does work
-Battery drain excessive, even when not being used! I have switched any hidded consumers off
-Very jaggy/not smooth in operation at times
-Opening app, settings etc take too long. An app might 'blink' i.e. Flash off then back on.
-Wifi on at access screen but switched off in settings and therefore can not select on option
There could be a battery issue here but only since ios7 update has this all came into play. I used to really like the phone and enjoyed using it.
I was at the apple store yesterday and the guy showed me that my battery was borderline 79 -80% condition (orange).
He mentioned that there also may be software issues so I am now going to carry out a full retore from new,and post back during the week.
If a company from any technical background that deals with software, and hardware, and the the system or particular part of the network/system/hardware lays down, then you must stand by it.
I am due an update apple if you're listening, but if a battery is going to last only a year and a half or less then I very well may take my chances with another manufacturer. I just can't be bothered with hassle and the thought in my mind waiting on the phone battery failing at some time.
I understand the technology behind it all but maybe apple need to look at the consumption side of things more than the makng a stronger battery. Maybe consider a secondary system using small second battery or solar, with temperature regulation of some sort. Another approach would be to have a primary system (for calls, texts and maybe limited internet) and a secondary system (for apps etc etc) simply controlled by a type of switch/relay/regulator i.e. if the battery drops below 25% you will not get to use secondary systems keeping your phone usable in terms of making calls, which the mobile phone was intended, remember!!!!
I called my phone network company and they said they would cover the bill for a new battery as the guy in apple store suggested would fix the powering issues.
P.S. I emailed apple about this last week, got an auto response stating we'll get back to you in 24 hours, and guess what, they didn't.

I have a similar problem. I have an iPhone 4s that was working perfectly. Almost immediately upon upgrading to iOS7 I noticed that the battery began to drain much quicker. This morning when I tried to recharge the battery it would not recharge. I followed brad805's suggestions. When I took it to the Genius Bar they attempted to remove the battery and directly power the phone from a cable and that did not work. The phone is now completely dead and because it is past the one year warranty period, there is little that the people at the Apple Store can do to help me. I took very good care of the phone when I owned it and there were no incidents to the phone in the time since I upgraded to iOS7. I strongly believe that the upgrade to iOS7 is the contributing factor to this phone failure.
Is there a mechanism to register a complaint with Apple? I understand that phones fail from time to time but based on the posts I am seeing on the internet, I fear that there are additional instances like mine.

IPhone 4S Won't Charge After iOS7 Update

After installing ios7 update my phone fails to charge properly.
When on: plug in charger : 'this device may not be supported' --- my option? 'dismiss'
on every plug in this message appears.
When off: battery icon appears when charger is plugged in, after 3 seconds fades to black, on pressing home button it shows battery icon again.
I've tried all solutions provided to me by phone technical support, no help.
My phone currently charges to 3-5% when left off, comes back to life when turned on, but doesn't hold charge for more than 5 min and dies.
When plugged into mac/itunes everything works exept charging.
I've tried other cables/chargers, nothing
Also no longer supports my fm car transmiter that I purchased 'this device may not be supported' --- my option? 'dismiss'
The reason for buing an iphone was to have my music on the go and be able to play it/record my creative ideas: now it has become a paper weight and source of frustration.
I will be taking it in to an apple dealer today to check if its a hardware issue, but there have been no hardware problems or any damage before or after ios7 instal.
Questions:
how do i get it to charge? how do i get it to support my purchased iphone accesories?

I have a similar problem. I have an iPhone 4s that was working perfectly. Almost immediately upon upgrading to iOS7 I noticed that the battery began to drain much quicker. This morning when I tried to recharge the battery it would not recharge. I followed brad805's suggestions. When I took it to the Genius Bar they attempted to remove the battery and directly power the phone from a cable and that did not work. The phone is now completely dead and because it is past the one year warranty period, there is little that the people at the Apple Store can do to help me. I took very good care of the phone when I owned it and there were no incidents to the phone in the time since I upgraded to iOS7. I strongly believe that the upgrade to iOS7 is the contributing factor to this phone failure.
Is there a mechanism to register a complaint with Apple? I understand that phones fail from time to time but based on the posts I am seeing on the internet, I fear that there are additional instances like mine.

HT201263 After Ios7 update it asked me to restore iphone . But restore is not working

After IOS7 update, Extract software did not recognize device properly . Now iTunes asked me to restore iphone . I tried restoring.
Its giving me an error saying Phone not recognized [Error code : 2000] http://www.apple.com/support/iphone/updaterestore/?error=20000
Kindly help pls ..

Hey kartbeat2001,
Thanks for the question. The following article provides relevant information in regards to Error 2000:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you're using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that doesn't resolve the issue, try the USB issue-resolution steps listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
Thanks,
Matt M.

HT4623 Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.

Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
Maps took me to the completely wrong side of town for a long standing business in town.

Hello margmcarlson,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue.
Best of luck,
Mario

Does anyone have problems occasionally with their slide to unlock on iphone 4s with the ios7 update? And do you think there will be a bug fix? Bit worried

Hi everyone,
I've recently updated my iphone 4s with the ios7 update and there was a bug fix I also downloaded recently but I hadn't noticed anything wrong at the time. I know it's not happened that often today but does anyone have any problems with their 'slide to unlock' button and have to reload their iphone again? Do you think there'll be a bug fix for it? Just worried as it's not old and I have a feeling I shouldn't have bothered with the update at all.

Why would you think it's a bug? If it were a bug EVERYONE would be having the same issue.
Basics from the user guide are restart, reset, restore from backup, restore as new.

Trouble with Reminders on iPad since iOS7 update

Reminders keeps dropping items and giving me duplicates on my iPad since iOS7 update. Any ideas?

This is the sign of an application crash. If you don't have the "send diagnostics" enabled, you might want to enable that so that Apple will get your crash reports for Reminders. If they don't get any crash reports, they csn only assume that it is working properly.
Now, from what I have seen, the only people who are reporting problems with Reminders are people who use it very heavily. I use it for about one or two remindrs a week, and I have a few monthly remonders for me to give my dogs their medications. I don't see any issues with it working properly on my iPhone 4, iPhone 5, or iPad 2. My guess would be that it is an application issue that is only seen under heavy load/usage (possibky a memory leak). I know I can cause problems in the mail app, but then again, I have about 30 email accounts setup on my iPad 2 and iPhone 5 (I use different email accounts at different sites so I know exactly who sells/leaks my email information out). I am an email user more like you are a reminders user, and I have my diagnostic data enabled so that Apple knows about my email crashes so they can improve it for everyone.

HT4623 ios7 update not available on my iPhone 4s

can you tell me why apple hasn't pushed the ios7 update to my phone yet? When I got to settings>software update, it still says 6.1.3

Hi redhuggybear84010,
Welcome to the Support Communities!
The first thing I would suggest is to close all of your open apps, restart, and reset your iPhone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, Reset All Settings on the iPhone. This information can be found in the iPhone User Guide:
Reset iPhone settings - iPhone
http://help.apple.com/iphone/7/#/iph7a2a9399b
Reset iPhone settings. Go to Settings > General > Reset, then choose
Reset All Settings: All your preferences and settings are reset.
If the issue still persists, follow the troubleshooting steps below:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Cheers,
- Judy

I am unable to turn on location services after the iOS7 update on my iPhone 5

Relatively self explanatory. When I go into Privacy settings I am unable to turn Location Servies on. The option appears, but I cannot slide the switch to 'on'. This has only happened after the ios7 update.

Hi dombew,
Welcome to the Support Communities!
To address this issue, I would suggest restarting and/or resetting the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Also, check to make sure Location Services has not be restricted:
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/HT4213?viewlocale=en_US
You can prevent changes to privacy settings, including:
Location Services
Cheers,
- Judy

HT4623 I am trying to complete the iOS7 update and it stalls on the updating of iCloud settings....if I skip this step what will happen?

I am trying to complete the iOS7 update and it stalls on the updating of the iCloud settings, if I skip this step what will happen?

Same issue here....somebody help?

IPad mini stuck on "plug in itunes" screen after ios7 update

I planned on updating to ios7 through wifi, but now it's asking me to plug into itunes (black screen with itunes icon and plug pointing towards it).
I can't plug into itunes because I'm on an laptop with 10.5.8 on it (so itunes hasn't been updated in a while).
So...what can I do here to get past this screen? I didn't think I would have to plug it in to itunes if downloading through wifi.
My iphone 4s updated without any issues through wifi. Any help here (besided telling me to upgrade my laptop/itunes for the moment) would be
very much appreciated.
Thanks

The iPad has gone into recovery mode, so you will need to connect it to a computer's iTunes (iTunes 11.1), and on a Mac you will need OS X 10.6.8+ - there isn't another way.

I have just tried to instal the ios7 update that fixes the bugs in ios7 and it wouldn't install onto my phone - an error occurred so my phone is not frozen. what do I do?

I have just tried to install the ios7 update that fixes the initial bugs in ios7 and it wouldn't complete the install - an error occurred. now my phone is frozen and inoperable. what do i need to do to fix?

Hey dougpm,
Thanks for the question. I understand you are experiencing issues updating your iPhone to iOS 7. If you have not already done so, you may want to restart or reset the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your iPhone with iTunes:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

HT4528 IOS7 update on 4s issues

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