HT4528 itunes is not recognizing my new iphone 5c when i plug into my lap top

my new iphone 5c is not recognized by itunes when i connect with a cable to my win 7 laptop. when i plugged in a new ipod itunes immediately asked me to register it with itunes. no iphone icone when i plug into itunes??? any ideas

See: http://support.apple.com/kb/TS1538
The iPhone communcates differently from iPods, so the fact that an iPod connects is no guarantee that everything is working.

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    If  the issue persists after following the troubleshooting assistant,  continue with the steps below, testing to see if the issue is resolved  after each section.
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