HT4528 Line on the screen of the iPhone 5
There is a vertical line just about center the screen, from top to bottom. It seems to be a display issue as it's always there regardless if I'm on the home screen, in an app, or on the phone. Wondering if this is a software issue that can be/has been resolved with an update or if it's a hardware issue requiring a re-issue. Need to know as I was just issued this phone less than a week ago and would like to return it within alloted return period if necessary.
Apple service center( Systematix Media and Macintel Solutions - Apple) andApple India care Senior Advisor,your service is worst and no value of your words.You all can just do fake promises and give fake assurance.Even after calling you multiple times and visiting the service center and sitting there hours and hours you all cant detect a problem and give a solution.
Regertting that I am an Apple iPhone user when Apple Inc. says customer satisfaction is our main motto.
Apple World apple Apple india Apple Store iPhone4s
ADITYA AGRAWAL
#8100093693
Similar Messages
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Here's what I'm trying to do:
We have three iPhone 4's and two basic phones (5 lines total). I want to upgrade the basic phones to the iPhone 5 with a 2gb option, then when they come, move those phones to the lines that currently have unlimited data, then move the basic phone back to the other lines, and then cancel the 2gb option.
Would that work?
I've been told it would, but then a csr told me it wouldn't. That the data option travels with the phone.
Any thoughts?
Thanks!Here's my scenario and what I was told.
If anyone is on an older family plan like I am, here's the solution that came straight from Verizon customer service. You can call them to verify.
I'm currentyly on the 1400 minute family plan. Have 2 smartphones (with Grandfathered unlimited data) and 2 basic phones on the plan. We wanted to upgrade and of course like everyone did not want to lose unlimited data. So I called Verizon 3 or 4 times and threatened to leave when finally I got to the right person.
First, you have to be eligible for upgrade. Transfer or use the upgrade for one of the basic phones on the basic phone line. You'll have to go through the whole process of selecting data for that phone etc... Select the minimum for everything. If you order online your total should come to $349 for the 32gb i5 after taxes and fees. Once you receive the iPhone, you'll activate it on the basic phone line. Then turn straight around and reactivate the basic phone on that same line. The plan will go back to a basic plan for that phone and will leave the i5 open to use on any other line on your plan. Then just transfer your phone line to that phone and you're all set. No change in that lines plan, just a change in phone, thus your unlimited data remains.
Double bonus for me, I'm on a promotional $9.99 per month for unlimited data on my line. It doesn't end until Feb. 2013 so I don't loose that either!
Only question I have now after reading other posts and forums is do I actually activate the phone to the basic phone line or once I receive the phone do I activate it on my smartphone line? Seems to be conflicting opinions on this!!
***UPDATE: 9/20/12 9:54am EST
Just had a chat with Verizon online. Below is what I was told:
info: Please hold for a Verizon Wireless sales
representative to assist you with your order. Thank you for your
patience.
info: You are now chatting with 'Faith'
Faith: Hello. Thank you for visiting our chat
service. May I help you with your order today?
Chris: Hi I recently received advice from customer
service about a method to use to keep my unlimited data for the smartphone
lines. After reading some of the forums i'm seeing conflicting info. I'd like
to verify with you what I was told
Faith: The only way to keep that unlimited data
will be to buy the phone at full retail price
Chris: I was told by 2 different reps that i could
update one of the basic phone lines on our plan to the iPhone 5
Chris: then when i get the phone activate it on the
basic line
Chris: then, reactivate the basic phone on that line
and it would open up the i5 to use on any other line
Faith: Yes you can do that as well if that line
has an upgrade you can put it on the line that has the unlimited data and
keep that
Chris: the conflicting comments i see is do I activate
the i5 on the basic line once i receive it and then switch it over to the
unlimited data line?
Chris: Or when i get the phone can i just activate it
on the unlimited data line?
Faith: You will activate the phone on the line with
the unlimited data when you get the phone however you will need to call into
customer service to do so
Chris: and in doing that i will NOT lose my unlimited
data? Because i'm not changing that lines plan. Just the phone. Is that
correct?
Chris: Still there?
Faith: Yes I am here and no you will not lose the
data that is why you need to call in once the phone comes and let customer
service activate it for you
Chris: Gotcha. Thank you so much for the help. Last
question. Once i activate the phone on my unlimited data line, do i have to
do anything on the basic line or will nothing change for it since the i5 was
not activated on that line?
Faith: That line should remain the same since it
will not be activated on that line. Are you ready to begin and I will help
you?
Chris: I haven't received the i5 yet. Status says it's
scheduled to ship Oct. 5th. I've already ordered based on the other reps
telling me about this process to keep the unlimited data. I just wanted to
make sure this was acurate prior to activating the phone when i receive it.
Faith: Do you have any further questions today?
Chris: No you have been very helpful. Thank you for
all the help!!
Faith: It has been my pleasure to chat with you
today! Please feel free to re-open the chat session if you need further
assistance . Thank you and have a great day!
Faith: Sorry -
After loading the iphone update, I get a message that imap.gmail.com is not resopnding. All my setting are the same and are correct. My gmail works on my ipad. Thoughts.
Same thing happened to me. Called Verizon, they had me run updates and resync to the local tower (*228, option2). Took about 15 minutes over the phone to correct.
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HT4528 I bought the iphone 4 within 30 days of the iphone 5 release
I heard I can exchange for the iphone 5 since I just bought the 4... Is this correct?
I think it´s only within 14 Days
- Nicklas Skov Andersen. -
Can I delete my apple id from my iphon 4 to match my iphone5
Morning rzayas59,
Thanks for using Apple Support Communities.
The photos you upload to My Photo Stream are stored in iCloud for 30 days to give your devices plenty of time to connect and download them.
You can sign in to another iTunes Store account on your iOS device by following these steps.
For more information on this, take a look at this article:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Best of luck,
Mario -
What time should I Get in line for the Iphone 4S in Orlando FL MALL
What time would be a good time to arrive at the Orlando Apple Store in the Florida Mall. Also I know there are 2 other Apple Stores in the Orlando area, which would be my best bet
If people are already lining up, get there ASAP today. No one knows how many phones are allocated to the stores after the massive online sell-out
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HT4528 I preordered the iPhone 5 when will it be on my door step?
When will it be here I'm curious I pre ordered it last Friday
Well, if you got a shipping date of 21st September when you ordered last Friday, then it will come this Friday. If you go another date in October, then it won't and you'll have to wait.
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I'll be waiting in line for the iPhone 5 tonight and would like to upgrade my phone as well as my two daughters phones tomorrow, all of which are eligible for upgrade. Will I be aloud to purchase 3 iPhones at once tomorrow or is it one per customer?
The only place you can find out for sure is from AT&T. Eligibility also depends on how much the family member is spending on their phone and how long they've had it. Added family members typically are paying much less than the primary account holder, and this if factored in.
To find out, log onto your AT&T account and click "Check Upgrade Options." -
Why is the iPhone 5 camera small
On my iPhone 5 when I take pictures the screen is small even smaller then the iPhone 4S screen and I just wanna see if anyone knows why is it so small is there a reason behind it?
the aluminum on the black iphone 5 is being damaged in Foxconn assembly, Apple is replacing all damaged scuffed,chipped/scratched devices.
also there was a 2,000 worker riot at Foxconn that has damaged the assembly line for the iphone, get your replacement iphone5 while you can as there is soon to be a shortage
http://www.reuters.com/article/2012/09/24/us-hon-hai-idUSBRE88N00L20120924 -
Why is the iphone 5 often damaged when you buy it?
why is the iphone 5 often damaged when you buy it?
the aluminum on the black iphone 5 is being damaged in Foxconn assembly, Apple is replacing all damaged scuffed,chipped/scratched devices.
also there was a 2,000 worker riot at Foxconn that has damaged the assembly line for the iphone, get your replacement iphone5 while you can as there is soon to be a shortage
http://www.reuters.com/article/2012/09/24/us-hon-hai-idUSBRE88N00L20120924 -
Listening to Radio Streams on the iPhone
Can you listen to a AM/FM radio station that is being streamed on-line using the iPhone's Safari?
I subscribed to MLB.com to listen to baseball games and wondering if you can listen to an audion stream on the iPhone.
Any info would be appreciated.I've said this before and I'll say it again:
Streaming audio on an iPhone would throw a pie in the face of XM and Sirius. Apple and AT&T would be insane not to go after this market.
After all, why subscribe to a satellite radio service when you have every internet radio site in your pocket at all times? -
We just upgraded to Lion. Tried the icloud, stopped. Now when I take pictures with my iphone I can't email them, mms them and they don't appear in my photos. What can I do?
Just solved. Saw somewhere else on line that the iphone could be 'reset' by holding down the power and home buttons simultaneously. Did that and wa-la - all is good with the world again!
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A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
Thank you in advance,
SiHeroIf you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
If Verizon return it to Apple it wil not be handled by Apple
If Verizon also use unauthorised repairers you may be lucky
(Apple do not sell parts to local guys or anyone else ) -
My iphone is not working, i was planning on getting the iphone 5s for christmas, but i do not have my phone backed up on itunes. On my screen are these blue lines across on my screen, and i cant see anthing and i do not know what to do. I want to back up my phone but i cant see my screen to back it up. I need help badly. Thanks apple hope you can help me in this matter.
You wouldn't need to see the screen to backup unless you have a passcode on the device. Is that the case? You should be able to plug the device into the computer with iTunes and just select backup now.
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I was talking outside on my iPhone 5 in a fairly humid environment (The Pilbara in January, 2014) then when the call was finished I hung up (as I was walking back inside to the air-conditioning) this white vertical line appeared in the centre of the screen and wouldn't go away. I couldn't use it NOR could I accept calls. (I called my number from my other phone). I eventually managed to turn it off after removing the protective casing (Otter Box) and then it came up with the white cord / iTunes screen........I left it for a while...it turned back on BUT is still had a flickering screen.......I re-charged it and I have backed it up this morning (at work) on iTunes and it seems to be working 'fine.' All I can say is 'DO NOT GET RID OF YOUR SAMSUNG GALAXY PHONE IF YOU HAVE ONE!' I haven't had an OUNCE of trouble with it and have owned it for at least 3 years. The iPhone has been up and 'running' since the 6th of January, 2014. This happened on the 15th of January, 2014.
Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.
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