HT4528 My daughter got an iphone. She set up her phone using my apple ID. She deleted all contacts she did not recognize. Now, over 100 of my contacts are gone. Is it possible she deleted them from the cloud and they are gone forever?
My daughter got an iphone. She set up using my apple ID. She deleted all the contacts that appeared on her phone and now they seem to be gone completely. Is it possible that she deleted contacts from the cloud? Are they permanently gone?
The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone.
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ThanksI did think about that and if I have to I will do that, however there are about 50 songs. I have closed and reopened iTunes several times and I am sure that I have the latest version. It fails right away but I can click on the cloud download icon and download the song that it failed on ... therefore it is not that song "or any one song" causing the issue. Any ideas?
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I downloaded tv shows from iTunes onto my iPad, but when I plugged into my computer it erased them from the iPad and they didn't get transferred to the computer. How do I get them back?
First, is your iTunes account on your computer, the account you set up your iPad with and the one you sync regularly with? If yes, just reconnect your iPad to your computer, via USB and open iTunes. After your iPad syncs, and you see the message that it's OK to disconnect, don't disconnect. Click once on the iPad from the left side of your iTunes screen. This will open your iPad in iTunes. You would then click on Videos and you'll see the TV shows you downloaded. You can choose individual shows, or choose to sync all videos to your iPad. After you've moved what you wanted back, click apply, then sync again and you should be fine.
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I have uploaded photos from the past and they are automatically arranged by date. As a result, there are many events grouped into one library/event/folder/album (not sure of the proper terminology) I'd like to separate them into folders/albums/smart albums so that I can easily identify the contents. How do I do that and do I delete the originals?
It would be good to take the tutorials and learn iPhoto - these are for the previous version but the concepts are the same and much of the command is the same - and it would be a worthwhile investment of time to take the iphoto tutorials - http://www.apple.com/findouthow/photos/ - they are very helpful and will save you a lot of time and frustration. - also the tutorials in iPhoto Help will be helpful - while iPhoto is easy and intuitive it does have a learning curve and it will save you time and pain if you spend a few minutes learning the basics
as to organization - events are generally time based and are the basic automatic organization - you can merge and split them to make them work better for you but they are not a good way to do detailed organization - best to leave them time based
albums are logical things that contain photos and are just pointers to the photo in the event so they take no extra space and all changes to a photo anywhere are reflected everywhere
Smart albums are the same except they are automatically filled based on the criteria you set when you create them
Folders are containers that you create and a folder can contain albums, smart albums or other folders so they are a big help in organization - like a vacation folder that holds folders for France, USA, China with each of thos folders holding albums of photos from the country
LN -
Nothing was deleted. We opened up the app and they were all gone. HELP!! I have restored the ipad and they are still not back!
Are the files in www.icloud.com (use your computer to check).
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Hi, I've upgraded my iCloud storage and uploaded 3000+ photos. Can I safely delete them from my phone and still access them from the cloud? Thank you
Hey linsfrombrandon,
The closest you will get to have your photos live in iCloud and not taking as much storage space on your iPhone is by using iCloud Photo Library. What it does is makes your Photos live in iCloud but also appear on your iPhone and other iOS devices and computers. It will be the exact same so any changes will be reflected everywhere. When they are on your iPhone, there is an option to use a compressed version. Take a look at the FAQs page and let me know if you have any other questions before making this decision to turn this on. I would also make sure that you have a safe copy of your photos before moving forward.
iCloud Photo Library beta FAQ
http://support.apple.com/en-us/HT6378
Take care,
-Norm G. -
My files were deleted by cc from the cloud and from my mac
after trying to sync a pc to my creative cloud folder, almost all of my files were deleted from the cloud, and I cant acces the archive folder on the web..
i needed to restore all the files from my trash manually and now I hope that all the files are there... Why this happened? why cant I reach my archive folder on the web? I am not going to use this service again! I believe I can sue adobe for this kind of stuff...Hi Yarontm,
I'm sorry to hear about your difficulties. I'm not sure what happened. One possible explanation is if you deleted your files in a browser at creative.adobe.com/files it would in turn delete them locally from the Creative Cloud files folder if file sync was turned on. Maybe that's what happened? I hope you were able to recover everything you needed.
- Dave -
I have an ipod classic 120gb...
Somehow I have managed to get mutiple duplicates.....
I had a computer crash... and I restore several songs from the cloud, and from my computer backup from an external drive...
and also, from past purchases on itunes...... some songs I had loaded from my own cd collection....and songs had overlapped......
I knew I had duplicates before the crash and never took care of it.... but now of course there are more...
I have taken care of the duplicates in itunes, by deleting them one by one..... I made the mistake of checking boxes then highlighting and doing a mass delete... thinking it would only delete my check boxes.... and loss a lot of music... so had to restore backups again....
so.......
Ipod......... how do I delete duplicates from the ipod, without loosing music from my ipod... I have lost music that is still there I believe on the Ipod that is not on my itunes... but I am not sure...and I can not find a search duplicates in itunes for Ipod.... can anyone help me on this... is there a way to do it, without going through 8 days of music line by line??
Thank youRestore the iPod and reload it from the library... Ah, but there might be media on the device that isn't in the library yes?
See Recover your iTunes library from your iPod or iOS device and a script called DeDuper which can help remove unwanted duplicates from iTunes if you end up needing to do a blanket recovery from the iPod. See this thread for background on DeDuper.
tt2 -
The title pretty much says it all. I deleted some songs from my hard drive that had already been added to the cloud using iTunes Match, and now, when I try to play them, I'm asked to locate the files. The songs are still available on my other devices, so I didn't delete them from the cloud. How do I reconect the songs on my computer with the files in the cloud?
Apple provides a brain-dead simple way to backup all your personal data in the form of Time Machine that keeps incremental backups going back at least several weeks, if not months (depending on the size of the backup drive). Why more people don't use it is a puzzle to me. In this day and age of person, and very important, data being digitial (sometimes exclusively) backing everything up becomes imperative. Ideally a good backup scheme should incorporate multiple backup solutions in case of very serious emergencies, but for most people, and in the case described in the OP TM is a very good solution. If a file is deleted, then found to be needed again, just go to the date and time in TM just before the file was deleted and restore it. Simple. But it doesn't work if you aren't backing up. So... backup, backup, backup. You'll thank yourself that you did when you finally need it.
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I have bought complete albums in the past... Now that I am trying to download them from the cloud, some songs no longer appear in My Purchases... How can/do I retrieve them?
Do those tracks still show on the album in the store ? If not then the rights-holder must have removed them, in which case you won't be able to redownload them, you will have to copy them back from your backup of your downloads/library. If they are still on the album in the store then check to see if you've hidden them : iTunes Store: Hiding and unhiding purchases - Apple Support
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I want to keep songs on my main iTunes but remove them from the Cloud to make more room in the Cloud for new stuff. HOW?
Are these purchased songs from iTunes? If so they do not count against your cloud storage.
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I recently synced my Ipad and PC. All my contacts disappeared. How do I restore them from the cloud?
In Outlook, open the iCloud Contacts folder
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my mother got an iPad air after she thought her old iPad was locked up with voice over anyway it says to hook to itunes i told it to fetch from the iCloud and it wont hook up to iTunes can someone help?
Punctuation would make your post a little easier to read and understand.
What do you mean it won't hook up to iTunes? you mean iTunes does not recognize the device? If that's what you mean, one of these might be helpful.
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X -
I have purchased Acrobat from the Cloud and downloaded and installed it. I received an order number but no serial number and cannot get it to finish installing Where do I get the serial number!?!
Like most online purchases you would normally receive the order number before the order is processed so you should be patient and allow some time for the processing to happen. If you feel you have waited long enough then you should contact Adobe Support directly and try to get information on your order since you now have a reference for it that you can share with them.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
I attempted to update my iphone5 to 7.1.1 There was an error and now my phone is erased. I have attempted to restore from the cloud and it propogates the apple id with an old one, and will not allow me to restore from a the cloud
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar
Also, do you remember what the error message said?
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