HT4528 my Iphone 4s quit working and it is hot!

My phone quit working.  It seems to be getting hot off and on.  How do I contact apple to get my phone replaced since I have applecare?

An intelligent person would start with the "Contact Us" link at the bottom of every page of the Apple website.

Similar Messages

  • My iphone quit working and says to restore from itunes. Hope I havent lost anything? How do I get started?

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    You are in a recovery mode follow this article http://support.apple.com/kb/HT1808
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  • HT1386 I have an iphone 4 which quit working and I had my iphone 3 reactivated until I get my 4 replaced or fixed.  My computer does not recognize my iphone 3 when I plug it in. I also cannot figure out how to apply my last backup to my iphone 3

    I have an iphone 4 which quit working and I had my iphone 3 reactivated until I get my 4 replaced or fixed.  My computer does not recognize my iphone 3 when I plug it in. I also cannot figure out how to apply my last backup to my iphone 3

    If your iPhone 4 was running iOS 5, you can't install iOS 5 on an iPhone 3G which means you can't restore the 3G from the backup of the iPhone 4 running iOS 5.
    http://support.apple.com/kb/TS1538

  • My iPhone 4S quit working.

    My iPhone 4S quit working.  What should I do?

    The phone was working and charged about 50% when I went to bed last night.  When I awoke this morning and hit the button, nothing happened.  I thought maybe the charged had gone to zero.  I put the charger in and checked the phone about 20 minutes later and the phone was still dark.

  • My iphone 3gs stopped working and i tried to  restore it on itunes but it said a file was corrupt any suggestions?

    my iphone 3gs stopped working and i tried to  restore it on itunes but it said a file was corrupt any suggestions?

    What file did it say was corrupt? What error number? What is showing on your phone right now? What version of iTunes? What kind of computer?

  • HT5622 I bought my iphone whilst at work and used my primary e-mail address as my Aple ID. Now i am retired the email address is no longer active. i have forgotton my password. what do i do

    I bought my iphone whilst at work and used my primary work e-mail address as my Aple ID. Now i am retired the email address is no longer active. i have forgotton my password. what do i do

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  • The camera raw button in Adobe Bridge has quit working and all my camera raw files are hidden by a c

    The Camera Raw button in my Adobe Bridge has quit working and all my raw files are hidden by a cover that says PEF and has a camera raw icon on it.  I can open the files in camera raw if I double click on the file but I want to see the files and be able to use the camera raw button.  How can I fix it?

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  • Updated to Oct 2014 version of photoshop CC. since that time cannot save ANY work.  I can work on files but when I hit 'save as" every time it says "photoshop has quit working and needs to close."

    Updated to Oct 2014 version of photoshop CC. since that time cannot save ANY work.  I can work on files but when I hit 'save as" every time it says "photoshop has quit working and needs to close." Need solution now.

    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
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  • I have used Firefox for over a year. For some reason it quit working and I can't seem to fix it. I uninstalled and reinstalled the download and it's still not working. When I click on the icon it says unable to connect.

    I have used Firefox for over a year. For some reason it quit working and I can't seem to fix it. I uninstalled and reinstalled the download and it's still not working. When I click on the icon it says unable to connect.

    Yes, if you repurchase it you may lose your progress. The exception would be a game that stored all your progress on a server under your ID
    If you want to retain your progress you have two choices:
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    2. Use your fathers account password to update the game.

  • HT201407 My iphone suddenly stops working and asked for activation required. I did restore it thru itunes but it asks me to turn off "find my iphone". How can i disable "find my iphone" if i can open the iphone itself. please help me.

    My iphone suddenly stops working and asked for activation required. I did restore it thru itunes but it asks me to turn off "find my iphone". How can i disable "find my iphone" if i can open the iphone itself. please help me.

    My iphone 5 suddenly stops working and asked for activation required. I did restore it thru itunes but it asks me to turn off "find my iphone". How can i disable "find my iphone" if i can't open the iphone itself. please help me.

  • Dear Sirs,when i use the computer updating my iphone to ios 7.1,suddenly black out.The computer has no power and my iphone does not work and keep display the screen that connect to itunes. so when i connect my iphone to iTunes, it says"itunes has detected

    Dear Sirs,when i use the computer updating my iphone to ios 7.1,suddenly black out.The computer has no power and my iphone does not work and keep display the screen saying the iphone need to connect to itunes. So when i connect my iphone to iTunes, the computer says"itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes"
    So my question is if I click OK(restore the iphone),will i lose all my data and whatsapp??
    Thank you for your help and time.
    Regards,
    hopeless

    If you didn't back up the phone to iCloud or iTunes (on your computer) BEFORE attempting the update, the data will be lost.

  • My iphone 4 stopped working and want turn on

    my iphone 4 stopped working and want turn on

    If it is still charging using the adapter, let it charge for about 15min, then connect in recovery mode, explained in this article:
    iOS: Unable to update or restore

  • My iphone 4s stopped working and the flash light is on.  I can not open or close the phone.  The only thing working is the light.  What is going on?

    My iphone 4s stopped working and the flash light is on.  I can not open or close the phone.  What is going on?

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?

  • For some reason, mypassword on my iPhone does not work and a I am locked out.  Any idea on how to resolve?

    For some reason my passwrod on my iPhone is not working and now I am locked out.  Any thoughts?  Thanks.

    Connect in recovery mode and restore, you'll get the option to rest the passcode during this process:
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • What are best practices for managing my iphone from both work and home computers?

    What are best practices for managing my iphone from both work and home computers?

    Sync iPod/iPad/iPhone with two computers
    Although it isn't possible to sync an Apple device with two different libraries it is possible to sync with the same logical library from multiple computers. Each library has an internal ID and when iTunes connects to your iPod/iPad/iPhone it compares the local ID with the one the device normally syncs with. If they are the same you can go ahead and sync...
    I have my library cloned to a small 1Tb USB drive which I can take between home & work. At either location I use SyncToy 2.1 to update the local copy with the external drive. Mac users should be able to find similar tools. I can open either of the local libraries or the one on the external drive and update the media content of my iPhone. The slight exception is Photos which normally connects to a specific folder on a specific machine, although that can easily be remapped to the current library if you create a "Photos" folder inside the iTunes Media folder so that syncing the iTunes folders keeps this up to date as well. I periodically sweep my library for new files & orphans withiTunes Folder Watch just in case I make changes at one location but then overwrite the library with a newer copy from the other. Again Mac users should be able to find similar tools.
    As long as your media is organised within an iTunes Music or Tunes Media folder, in turn held inside the main iTunes folder that has your library files (whether or not you let iTunes keep the media folder organised) each library can access items at the same relative path from the library folder so the library can be at different drives/paths on different machines. This solution ensures I always have adequate backups of my library and I can update my devices whenever I can connect to the same build of iTunes.
    When working with an iPhone earlier builds of iTunes would remove any file not physically present in the local library, even if there was an entry for it, making manual management practically redundant on the iPhone. This behaviour has been changed but it will still only permit manual management with a library that has the correct internal ID. If you don't want to sync your library between machines on a regular basis just copy the iTunes Library.itl file from the current "home" machine to any other you want to use, then clean out the library entires and import the local content you have on that box.
    tt2

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