HT4528 My iphone 4s screen is cracked, but still working.

Can this be replaced by Apple?

You can purchase a replacement:  In the U.S:
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax. "

Similar Messages

  • Iphone 4s screen is blank but still vibrates etc how do i fix this?

    I've had my iphone 4s for a while now but it seems to have broken down on me, the screen is blank but i can switch the sound/vibrate switch and it vibrates and goes off. can anyone explain how to fix this? I've tried everything including restore restart etc
    If i went to an apple retail store in the UK will they replace it or repair it?

    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.
    Please note Out-of-Warranty Repair Service fees from your carrier may be different than those listed below.
    iPhone Model
    Out-of-Warranty Service
    iPhone 5
    £ 186.44
    iPhone 4S
    £ 146.44
    iPhone 4, iPhone 3GS,
                     iPhone 3G, Original iPhone
    £ 126.44
    You can only purchase AppleCare if you are still in the first year of warranty, which is not applicable.

  • My iphone 5 screen went blue but still on. can someone helpme?

    my iphone 5 screen went black a few minutes later it was working again, the day after it just went blue but my iphone still working , 2 days have gone and nothing happened. what to do?

    Hello, jaimerodgz. 
    Thank you for visiting Apple Support Communities. 
    Here is a resource that may provide some troubleshooting steps to help with this issue.  See the section related to the iPhone display.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    If all troubleshooting steps have been processed, I would recommend taking a look at the section labeled Issue not resolved.
    Cheers,
    Jason H.

  • Screen went black but still works

    How do I fix iphone 4 screen went black-still works and already tried shutting it off

    I fix a lot of phones and have only experienced this once with a customer.She told me that the screen went black but the phone still rang.I thought she was just doing something wrong or that maybe she dropped it and the LCD ribbon cable hopped off the board.By the time she got the phone to me the battery had completely died as she could not turn it off.After I received the phone I plugged it in and to my amazement it came alive after the usual 5 or so minutes it takes an iPhone to fire up after being dead.So if possible let it fully drain and then plug it in at the mains charger.Hope this helps.

  • IPhone 4s keyboard shortcuts disappeared but still work ?

    I use both french and English keyboards as I switch a lot. I've disabled auto-correction but not Spell check. I've created many useful keyboard shortcuts which now have disappeared  from the shortcut list in the keyboard menu but they all still work when I type them in. I can add a new shortcut which then also works but the shortcut list still remains empty. Not the end of the world but still a weird glitch.

    Here is my post from another thread:
    The same thing happened to me and the Genius bar did a reset yesterday.  The problem appear fixed... Until today.  Back to the Genius bar this afternoon.  I'm not going to let them do another reset this time if that's the only thing they have to offer. 
    Trial 2:
    The Apple store tried all different things without success, so they gave me a new iPhone.  They restored everything back via iCloud onto the new phone.  Checked the shortcuts--the problem still exists! Blank.
    Now I'm supposed to go back for a full hour appt so they can manually install everything onto my phone from my saved laptop.  I may not do that and just live without the shortcuts until an update is available.
    They said they've never encountered this problem before, but will submit it as a case to Apple.
    My suggestion is that everyone having this issue to report it to a Genius Bar and make sure they submit it to Apple.  Hopefully then Apple will fix this glitch on the next software update.

  • My iphone 5 screen is black but touch works and i can screenshot but screen is still black after restore what should I do?

    and i can screenshot but screen is still black after restore what should I do, could it be a loose cable in the phone under the metal shield?

    Hello Dopeslayer242,
    Thank you for providing the details of the issue you are experiencing with your iPhone.  I would be concerned too if I only saw a black screen.
    I recommend following steps 2-6 below for an issue like this:
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on),reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    You can find the full article here:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    If you get to step 5, I recommend backing up your iPhone before performing the restore:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Brother threw iphone and screen went black but still can hear vibrations/ring.

    also i tried doing a hard reset but my home button is off and it registers as voice control. cant connect to itunes because of passcode. i need HELLPPP??!

    Try a reset of the device by pressing and holding the home and power buttons for about 15-20 seconds. The white Apple logo should appear.
    It this does not get the display working make him buy you a new iPhone.
    Apple does not repair devices they replace them.
    If the device cannot be accessed due to a passcode and the screen is non-responsive there is nothing that can be done.

  • Screen cracked, but still works

    I accidently dropped my iPad onto a cement floor from about 2 feet in the air. It is a 1st gen model I got from eBay, and the device still fully works after the fall. It just got some cracks that go over each corner of the screen, distorting the screen a little when running a game or playing videos.
    I was wondering what repair work I could get for it or if I could trade in for a newer model (or refurbished) and pay the difference. I still have the original box, manual and cable.

    Apple will exchange it for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    A third-party place like the following may be less expensive.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself
    iPod Touch Repair – iFixit
    Do nothing.

  • Iphone 5 screen completely blank but siri works

    I went to check the time on my phone at work and the screen is completely blank. No it is not dead, becuase i went to press the home button and siri comes on but hte screen stays blank. There's little twitching lights at the top and sometimes striped through the screen. I don't know why it's like this my phone is farely new and nothing unusual happened to it. Please help

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • My iphone 4 screen goes black but still rings and eveything else. Please help

    I've tried a hard reset but that doesn't work. I was listening to music and went to change the song and my screen wouldn't show. My phone rings and gets texts, but the screen will not show.

    do a soft reset, hold the lock and home screen at the same time for 4 seconds, that's what fixed mine and it fixes about 90% of all problems like that on the iPhone

  • My screen is black but still working.

    How do I get my screen to work again ?

    A little patience would be useful if you want help. This is a support forum hosted by volunteers. And you can't get credit for marking your own post as "solved".
    Try removing any case you have on the phone. Try resetting the phone by holding the HOME and SLEEP buttons at the same time until an Apple logo appears. If that does not fix the problem Restore the phone using iTunes. And if that fails you phone probably needs to be replaced.

  • If my iphone screen is cracked but it also has water damage will it be covered under applecare?

    If my Iphone screen is cracked but it also has water damage will it be covered under applecare since i need the screen replaced?

    Neither of those is covered by the standard one-year warranty.
    If you purchased AppleCare+, you may be able to get it replaced for $79+ tax; otherwise, you will most likely be paying $269+ tax to replace the phone.
    ~Lyssa

  • My iphone 6 screen is cracked and the phone is a little bent, however i purchased my phone in New Jersey but i live in Bermuda (an island). I got the phone in October 2014. Where do i send it to get fixed? And would i be under warranty?

    My iPhone 6 screen is cracked and the phone is a little bent, however I purchased my phone in New Jersey but I live in Bermuda (an island). I got the phone in October 2014. Where do I send it to get fixed? And would I be under warranty?

    Damages of any kind cause by the user is not under warranty unless you have Apple Care + (plus).
    You might need to send your iPhone to a friend who lives in New Jersey for an Out of Warranty replacement. (Not free)
    Warranty & services are only valid in country of purchase.

  • My iphone 4 is out of warranty and its screen has cracked but its completely working WHAT IS THE PROCEDURE TO GET IT FIX ?

    PLEASE HELP
    my iphone 4 is out of warranty and its screen has cracked but its completely working WHAT IS THE PROCEDURE TO GET IT FIX ?

    $99 is the carrier's fully subsidized or discounted price which requires signing a new two year contract with the carrier. Apple's out of warranty or not covered under the warranty "repair" price which pays for an exchange at a significantly reduced price off the full retail sales price has no effect on the existing contract nor requires signing a new contract with the carrier.

  • I have an ipad 4 16 gb (wifi   cell model), is not under warranty because I bought over a year. The ipad screen is cracked, but the ipad is running fine. My question is: can I go to a store to buy a new giving my old as part payment?   graciously   Andre

    I have an ipad 4 16 gb (wifi + cell model), is not under warranty because I bought over a year. The ipad screen is cracked, but the ipad is running fine. My question is: can I go to a store to buy a new giving my old as part payment?
    graciously
    Andre Souza

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th, Air
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iCracked - Broken iPhone, iPod or iPad
    http://www.icracked.com/
    iReVamp Electronics Screen Repair ($99)
    http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
    Do It Yourself iPad Repair
    http://www.ifixit.com/Device/iPad
     Cheers, Tom

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