HT4528 My iPhone 4s will not shut down and wont play sound on you tube

My iPhone 4s is experiencing two issues.
1.  it will not shut down, restarts on its own after a few seconds,
2. and it loses sound on videos and apps intermittently - even when sound on apps comes back, there is no sound on any you tube videos
I have tried hard reset, software upgrade, and various setting changes I read about in a thread online for the sounds issue, nothing has worked.

We tried the home sleep button several times with the same, that is, no result.
The thing with the WiFi apparently is not that uncommon a problem as the Apple web site mentionen the method I described to remedy the problem.  Again, it did not fix the issue.
Thanks for the reply but ee still are at sea.
GrantZ

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