HT4528 my iphone 5c screen just went blank I cant get it to come back on
my i phone 5c just went blank and I can't get the screen to show back up
Could be the battery is completely drained. Plug the phone into the charger that came with it and plug that into a known good wall outlet. Wait about an hour. Then while it is still plugged in reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
If the phone restarts leave it plugged in to the charger until the battery is fully charged.
Similar Messages
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My Iphone 4 screen just went black and it wont come on but it vibrates on ringer. Ps: The home button doesn't work. What do I do!?
If it never worked after the screen replacement then it would appear that you have a hardware problem either caused by the repair or the problem that lead to the screen replacement.
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My screen just went blank and is still on but the screen is not working what shall i do?
my screen just went blank and is still on but the screen is not working what shall i do?
Have you tried turning off the phone and then turning it on again?
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4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!
Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I was calling it and it was ringing so i dont know whas going on,it still getting messages but i cant see it on the screen because its blank.what to do?
Take it to an Apple store genius bar to have the techs see what your options are for repair/replacement. An out-of-warranty replacement is $149 in the US for the iPhone 4.
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What does it mean when your screen just goes black and will not turn back on? I can connect it to computer to charge and it recognizes it and charges it but no picture on screen.
Hey Krkirst10,
Thanks for the question. It sounds like you may have a hardware issue with your device, however let's try to isolate as much as possible to determine if that is so. To isolate the issue, follow the regular troubleshooting steps for power issues:
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
4. After at least 30 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
For additional information, see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M. -
HT1430 help my phone just shut off cant get it to come back on
how do I get my phone to come back on
Hi there tina1222,
You may want to take a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W. -
my ipod touch just turned off while i was using it and now it wont come back on no matter what i do. how can i fix this?
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
My iphone 4 has gone off and won't come back on, the battery was full but don't want to restore if i don't need to.
any ideas
LTry resetting the phone: Press both the home and sleep/wake buttons until the Apple logo appears (~10 - 15 seconds)>
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I don't know what to do. My iPhone 4 just all of a sudden had a blank white screen. It still shows the bar at the top with the signal, time, and battery life. But the rest of the screen is white. If I touch the screen it acts like it's selecting something and gives me the choice to "Copy". It will still charge when I plug it up, but i cannot turn it off or lock the screen. I tried leaving it alone for awhile to see if it will lock on its own, like it normally would, and all it does is dim the screen. I guess im going to try to just let it die, and then see what happens, but if anyone else has any suggestions (other than taking it in to be looked at or getting a new phone) I would greatly appreciate it!
Any number of things could have caused the phone to do this. If after the reset you are experiencing additional problems, the next step in the troubleshooting process is a restore from a backup. Make sure you have one before you start the restore process. If that does not improve things, then you may have to restore as a new device. Remember, restoring as a new device will delete all data off the phone. Make sure all of your pictures are imported to the computer and all other data is synced to supported applications on the computer before restoring as new. See this support document about backups http://support.apple.com/kb/HT4946, and this about restoring the phone. http://support.apple.com/kb/HT1414
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Iphone 3G Screen just went all white- can not restore to home screen
Has anyone had this issue? If so can someone give advice on what to do?
The phone still works(I answered a call by luck) but the screen is all white and I can't get it to restore...I can't see anything on the screen so not sure what to do??
Help!This just happened to a person in a chat room that I was in last night. Apparently, he read somewhere that if you slide your finger across where the "slide to unlock" slider should be (on the white screen), it can fix it. He did that, and it worked. Basically, you need to unlock it without being able to see the slider.
My iPhone is the original model, but I imagine that the slider is in the same position on screen, about a half inch up from the bottom of the display. -
My iphone 5s screen just went black and wont turn back on
I cracked my screen about a month ago and just today the screen started changing colors and then went completely black. I have it plugged in now and it just keeps vibrating but the screen wont come on.. I've tried to hold down the home button and power button but nothing is working.
You will need to get it serviced.
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HT4528 my iphone 4 screen is enlarged and i cant unlcok it
i put my phone on the charger and i went back to check on it and the whole screen was enlarged and i could unlock my phone plz help
That was the first thing I tried and all that happened was it took a picture of the screen (I saw that in my photos folder when the phone finally came back to life).
I tried again with syncing it in itunes and it took a while but eventually it kinda reset itself and I did have to redo the set up again but it's working fine now.
And surprisinly none of my data/pictures was lost which was odd as I heard that doing the restore would delete it all.
Thankfully it's sorted out now. Was really worried for a second that something was seriously wrong. I've only had this phone for 3 months so it would have been awful having to pay for a replacement. -
Itouch music screen suddenly went blank
Hi, i was charging my Itouch, and uploading some artwork simultaneously and all of a sudden, my music screen just went blank.Now all it shows is a black screen with the time and ipod written on on the top left. The software is up to date. Help!
hey, thanks...so apparently all I had to do was reset my itouch
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HT4528 my iphone 4 just went blank and i have no visual power
my iphone 4 just went blank and i have no screen
You will need to put the phone in recovery mode, http://support.apple.com/kb/HT1808, you shouldn't loose any data the program will backup your iPhone first before the restore.
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