HT4528 My iPhone and iPad will receive .msn e-mails, but I cannot respond to them, getting a message that says "User name or password incorrrect" when the same username and password works on mt MacBook Pro. What gives?!

My iPhone (and iPad) will receive .msn e-mails but will not allow me to respond or forward, giving an error message that says the username or password are incorrect for the SMTP, but the same configuration allows me to receive AND send from my MacBook - what can I do to correct this?

Alright, I'll take a mea culpa on this. I just recalled the one thing I didn't try which was establishing an application-specific password for the phone:
http://www.google.com/support/accounts/bin/static.py?page=guide.cs&guide=1056283 &topic=1056286
This seems to have worked. Yay!

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I have a bigpond email account and can receive emails on both ipad and iPhone. I can receive on th iPhone when on 3G. When I connect either to a wi if network I cannot send emails. Get a message that says my email address is rejected by the server.

I have both iPhone and iPad that will not send emails when I am connected via wi if. Have tried three wi if networks. I get a messag that says the sender address (my address) was rejected by the server. Any ideas on what I need to do?
Rusty

Hi and thanks again for trying to help.
Definitely works ok from pc.
Have deleted and re-established account a few times now but still the same.
I have actually given up and added gmail account which is working fine.
Sends and receives no problem.
Bloody bigpond....
We are not remote at all. Sitting in the fantastic Pavilion Hotel in Phnom Penh. Another couple here having trouble but not bigpond. Hotel staff have tried to help but to no avail.
Giving up and stick with gmail until we get home then start trying to get resolution.
Problem actually existed on a personal wi fi network in Melbourne before we left so I should have tried to resolve it then.
Thanks again for suggestions.
R

What is the best way to copy aperture library on to external hard drive? I am getting a message that say's "There was an error opening the database. The library could not be opened because the file system of the library's volume is unsupported".

What is the best way to copy aperture library on to external hard drive? I am getting a message that say's "There was an error opening the database. The library could not be opened because the file system of the library's volume is unsupported". What does that mean? I am trying to drag libraries (with metadata) to external HD...wondering what the best way to do that is?

Kirby Krieger wrote:
Hi Shane. Not much in the way of thoughts - - but fwiw:
How is the drive attached?
Can you open large files on the drive with other programs?
Are you running any drive compression or acceleration programs (some drives arrive with these installed)?
Can you reformat the drive and try again?
Hi Kirby,
I attached the UltraMax Plus with a USB cable. The UltraMax powers the cable so power is not an issue. I can open other files. Also, there is 500GB of files on the drive so I cannot re-format it. Although, I noted I could import the entire Aperture Library. However, I do not want to create a duplicate on my machine because that would be defeating the purpose of the external drive.
Thanks,
Shane

Hi, every time I attempt to purchase OXS Mountain Lion I get a message that says unable to complete your purchase because "The product distribution file could not be verified. It may be damaged or was not signed." Any idea what I am doing wrong, cheers.

Hi, every time I attempt to purchase OXS Mountain Lion I get a message that says unable to complete your purchase because "The product distribution file could not be verified. It may be damaged or was not signed." Any idea what I am doing wrong, cheers.

Welcome to Apple Support Communities
Press Shift key on boot and purchase OS X 10.8

II downloaded the OS X version 10.9 and my iPhoto version 9.2.3 will n.ot open. I get a message that I can't use this version of the application I photo with this version of OSX. What do I do now and how do I get the photos out of the old version?

I downloaded the OS X version 10.9 and my Iphoto version 9.2.3 will not open. I get a message that I can't use this version of the application I photo with this version of OS X. How do I upgrade to a i photo that will run on 10.9. Do I purchase a new program or can I do just an download?

Check the "Purchases" page in the Mac App Store and see if there is a more recent version there already waiting for you.

I can not open documents I get a message that says To view or change permissions, select the item in the Finder and choose File Get Info. help

I have a mac with os X. I have saved documents and photos on my computer and am now not able to open them. I get a message that tells To view or change permissions, select the item in the Finder and choose File > Get Info. I do that and it is not locked. confused. help

In the Info window it's this:
Do you have read and write privileges?

Why do I get a message that says file is an unrecognized format when I try and import a photo to IPHOTO

why do i get a msg that says a file is unrecognizable when i try and import a photo to iphoto

what is the file format of the photo?

I upgraded all of my iWork apps and now I can't open some of my old files. I get a message that says I need a newer version. Same for all three iWork apps.

I've checked all of the version numbers, and the latest versions are installed but most of my old files can't be read. Tried restarting, etc, but nothing works.

Gary,
Thanks. After posting that problem, I discovered that my upgrade of iWork did not replace my old versions, and some of my links started up the old versions. When I looked at version numbers, I saw the new ones. My links now go to the new versions and all seems to be OK.
Jon

When I was on facebook a few times, I get a message that says I need to install plug ins. It has a button to push to find out what plug in I need, but nothing happens when I click on it.

My computer has Windows XP, I also have Mozilla Firefox. I don't understand why sometimes, a bar appears across the screen, where the tabs should be , and it says I need to install plug ins. It has a button that says, install, and one that says, click here to find out what plug ins you need. I've tried pressing both of them on different occasions but no luck. Can someone Please Help me??

Checking your list of plugins, a common plugin that you do not have is Java, it may be trying to install that one. You can get it from http://java.com/

HT1918 I am having a hard time setting up my cc info on iTunes. I keep getting a message that says my security code is invalid and it's the exact number on the back of my cc and what I use to purchase products online all of the time. What could be the pro

I am having a hard time trying to set up my cc info on iTunes. I keep getting a message that says invalid security code which is on the back of my card and the same card I use to make purchases online with all the time. What may be the problem?

iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646

TS3212 I just purchased a new iphone 4s and I am trying to load some music from my itues. I am getting a message that says not enough space. I checked my phone and it shows i have 5.1G available. do you know how to fix this problem?

I just purchased a new iphone 4S and I'm trying to loan some music from itunes. I keep getting a message that says not enough space on my phone. I checked my phone and I have 5.1G available. I deselected all the songs on my itunes to try and get it to sync and I keep getting the same message. Any tips?

Hey csumner1,
Thanks for the question. I understand you are receiving a "Not enough free space" alert when attempting to sync your new iPhone 4s. The following article may help to resolve your issue:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
Resolution
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
1. Turn off the music or photo sync option in iTunes for the device.
2. Click Apply to sync the changes to the device.
3. Turn the music and photo sync options for the device on again.
4. Click Apply again to try to sync the device to iTunes.
          - If the 'Not enough free space' alert appears, continue to step 5.
5. Turn off the automatic syncing functions for the iOS device. To do this:
          - Select the iOS device from the iTunes window and click the Summary tab.
          - Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
          - Click Apply to sync the changes to the device.
          - Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
6. Restore using iTunes.
Thanks,
Matt M.

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install

TS4036 I upgraded to an Iphone 5 and open new Icloud account, I then backed up my phone on my brothers Mac Pro, I now want to restore my info to my phone and I get a message that says not enough space. What do I do

I upgraded to an Iphone 5 and open new Icloud account, I then backed up my phone on my brothers Mac Pro, I now want to restore my info to my phone and I get a message that says not enough space. What do I do

Delete all back ups on MacBook and create new back up. Restart his MB and attempt to restore again. Do not forget to erase your iphone 5 before restore.

TS1702 After changing my phone number on iPhone, my iPad will not connect to my iMessage or FaceTime. Keeps giving me a message (could not sign in. Please check your network and try again). Please help!!!

After changing my phone number on iPhone, my iPad will not connect to my iMessage or FaceTime. Keeps giving me this message (Could not sign in. Please check your network and try again). Please help!!!

iPhone 4 and iPod touch (4th generation): Using FaceTime
http://support.apple.com/kb/HT4319
iPhone 4 and iPod touch (4th generation): Using FaceTime behind a firewall
http://support.apple.com/kb/HT4245

Downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with the

downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with them and then called Apple support and worked with them for 3 hours. No one can figure it out. Is there something wrong with this version? the pdf was created in 2004. Do I have to pay to get Acrobat?

Let me give you a slightly different perspective than everyone else here. You are using an unsecured wireless network, which means that all your network traffic is easily available for viewing by anyone else using that network. That's bad. Very bad, for you, unless you absolutely trust everyone who lives within range of this network. So stop doing it.
As to the Mac not connecting, wireless networking is simply too complex for any reasonable answer without more information. There are many possible error points, and as often as not it's the Mac that can connect and the Windows PC that cannot. Since you can't give us any information about the configuration of the neighbor's network, and can't make any changes to it, we can't do much to help you troubleshoot it.

HT4528 My iPhone and iPad will receive .msn e-mails, but I cannot respond to them, getting a message that says "User name or password incorrrect" when the same username and password works on mt MacBook Pro. What gives?!

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