HT4528 My iPhone just went completely white I can't restart bc my top button is. Broken. Help!
Please see subject
I had the same error, I took it in to a local repair shop and they had to disconnect the battery to shut it down, I was told it's an error with iOS 7.0.4 and I should not use my phone till apple releases the fix for the white screen, in the next OS update.
They have run tests on my phone and there is no hardware fault they could find.
None of my buttons worked when the white screen appeared so I couldn't restart either. So wait for the battery to die or pop in somewhere they can disconnect the battery, I hope this helps.
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My iphone 5 went flat but i can;t charge or turn it on ? please help
my iphone5 went flat but i can't charge it or turn it on . has anyone got this same problem , please help ?
Hey rockyjamesolsson,
Thanks for the question. I understand that you are experiencing power issues with your iPhone 5. To completely isolate the issue, you may want to follow these steps:
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
4. After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
For additional information, see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M. -
After I had finished a call my iPhone 4 just went completely dead. Has anyone heard about this problem before?
Hi, I'm not sure if every Off problem is the same...
I would call Apple Corp or visit the Local Genius Bar......
Apple do care about pre 5s iPhone owners, give them a chance to help You.. -
My I Phone 5 just went completely dead....it had a pretty full charge..
What happened and how do I fix it? It is only three months oldRestart device: Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).
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My iphone just went dead!
My iphone that i purchased in september just went completely dead. It won't charge, the battery was on 60% when I put in my purse and now nothing. Nada. No phone. Help! I dread having to go to the AT&T store or worse the Apple store.
Hold Sleep/Wake + Home buttons down for 30 seconds. Then hit Wake button. See if it comes on. Also, you might try and see if iTunes recognizes it. If so, try restoring it.
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
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The screen of my 3GS iphone went completely white, it´s not really shuted down but I can not see anything. It comes back to normal (although it works quite slowly) when I restart it, until the screen blocks again or after I receive a phone call. I´ve already tried to reset and restore the phone, but it continues with the same problem. Please help!!
Hold down home and power button at the same time when it happens
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I have been dragging my files to a external drive to have a back-up for them and I lost some of my folders. They just went completely missing. I didn't delete them, and it was all stuff that I have worked on in the past month. How do I get them back?
You really should be doing backups with an actual backup application, especially one that will work automatically, and, if your external HD is large enough, back up your entire system. These can automatically back up only what's changed since the previous backup, and some will keep "archive" copies of things you've changed or deleted, also.
Too many things can go wrong, such as your internal HD failing, and you'll have a major project to reinstall everything.
You already have Time Machine, built-in to OSX. You might want to review the Time Machine Tutorial, and perhaps browse Time Machine - Frequently Asked Questions.
#27 in the second link mentions some alternatives, too. -
My iphone just went off it seems it has been blocked how do i unlock it
my iphone just went off it seems it has been blocked how do i unlock it
What do you mean it's been blocked?
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My iphone just went black for no reason. nothing worked on it. What happened?
My iphone just went black screened for no reasion. Nothing works now. What happened?
Did you try to reset the phone by holding the sleep and home button until the Apple logo comes back again?
Is your phone still charging using the adapter or if you connect to the computer?
If yes, charge for at least 10 minutes before you connect in recovery mode, shown here: http://support.apple.com/kb/HT1808 -
I just bought my Iphone 4s 2 days ago. It suddenly went off. I can not restart?
just bought my Iphone 4s 2 days ago. It suddenly went off. I can not restart?
In case the battery died, you should be aware if it was fully depleted it could take up to ten minutes for it to be charged enough to turn on.
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My iphone just went black. How do I restore it?
My iphone just went black. It is not the battery. How do I restore it?
First try resetting it:
Press the sleep/wake button & home button at the same time, keep pressing until you(hopefully) see the Apple logo...can take 15~20 seconds. -
my iphone just went all hot turned off and now wont turn back on, any ideas??
Let it cool and then reset it... press the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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all data and messaging works on my note 4, but last night the cellular phone service just went dead. I can call people but the line is just silent, and people can call me, it rings, but I can't hear them. ????? What is wrong with it???? How do I fix it????
You aren't attached to a bluetooth headset or other device for some strange reason? Or even an automobile bluetooth, I have a friend that has this issue with his Prius because even when it is not running the bluetooth is still active and connects to his phone.
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my screen is completely white, i've tried holding lock and home buttons as seen on you tube something called 'white screen of death' its goes black (think it switches off) then back to the white screen need help fast please!
If you have not done a factory reset on the device, I recommend doing a complete factory reset.
Factory Reset - Warning this will reset device back to original factory settings.
This method will not erase any MDN/MIN information
Turn off the phone
Press Power + Volume Up/Down at the same time and hold until display will show a triage android screen
Display will show:
Reboot system Now
Apply sdcard:update.zip
Wipe Data/Factory Reset
Wipe Cache Partition
Use VOL Down key to scroll down to "Wipe Data/Factory Reset", press home icon to select option and wipe device.
Display shows "All user data will be wiped out", press VOLUME Up to continue or VOLUME Down to exit.
Press Volume Up
Press Home to select "Reset System Now" - device will reboot
If the problem persist I recommend having a store technician take a look at the device.
Copy and paste the link below into your browser's address bar for the store locator.
http://www.verizonwireless.com/b2c/storelocator/index.jsp -
Iphone 4s went dead. How do I restart?
My iphone 4s went dark. How do you restart it?
reset: hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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