HT4528 My iphone shows a different email addess that i don't recognize which is preventing me from downloading apps. why did my email address change on my phone and how can i reset it?
My iphone 4s is showing an email address that i don't recognize and am unable to download apps. how do i change it back to my email?
Your iCloud account is tied to your Apple ID account - if you go into System Preferences>iCloud>Account Details, you'll see the associated email address. If you need to change your iCloud prefs, change your Apple ID - http://www.apple.com/support/appleid/.
Good luck,
Clinton
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Hi This is Rezwan from Bangladesh. I requests to my aunty who lives in Virginia to buy an iphone 5s country unlocked (Without Contract) for me and send to Bangladesh. Now i want to know the total costing of iphone 5s country unlocked phone and how can she send it to Bangladesh?
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I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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How can the email address be changed in iCloud
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And I am very confused by your query. Your iTunes account is the same on all devices - unless of course you have multiple accounts to begin with.
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Hi JackEDupdog,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your Apple ID:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
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Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
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Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
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Your Apple ID: Manage My Apple ID.
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pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email.
<Email edited by Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
The reset link will only show if you have a rescue email address on your account - an alternate email address is a different address/setting on an account, and it's not used for resetting security questions.
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Contacting Apple about account security : http://support.apple.com/kb/HT5699
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Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
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