HT4528 My lock button stopped working...

Earlier this week my lock button was sticking and this morning it completely stopped working. I have to wait for the screen to go completely off for it to lock now.

If you have Warranty or AppleCare make Genius reservation and take iPhone to Apple for resolution. While you are waiting you can use perfect Virtual Lock Button. Tap Settings App > Accessibility > Assistive Touch > ON > a new white button will appear on screen > Tap it > Tap Device > Tap Lock Icon. If you need to turn your iPhone ON, connect it to Power source with USB Cable, charger or computer USB will work.

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My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!

My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!

Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling

I have an iphone4 that I've had since April, but recently the lock button stopped working, help please??

I've had an iphone4 since April and recently the lock button stopped working, I was wondering since I hadn't had it for a year if it could get fixed for free

ONly way to find out is to go to your nearest Apple store and talk to the people at the genius bar.

What happens when your lock button stops working?

what happens when your lock button stops working?

The world end.
Seriously, nothing "happens".
are you asking how to fix it? If so, why don't you just ask?

Lock button stopped working,is it warranty case?in Apple will change my iPhone or will be repaired? Sorry for my English

lock button stopped working,is it warranty case?in Apple will change my iPhone or will be repaired? Sorry for my English

Nobody here can possible speak for Apple whether it is a warranty failure or not. You need to take it into an Apple store or send it to Apple and have them evaluate it. If they decide it is a warranty failure and you are still within your warranty period, then yes, it will be replaced with a factory refurbished unit for free.
If it is determined to be due to something you have done, then the warranty does not apply and you would have to pay the out of warranty replacement fee.

IPhone 4 home and lock button stopped working

I have an iPhone 4 and my home and lock button stopped working today randomly at the same time. I have had assistive touch set up for a while but that also won't work. Is there anything I can do to fix this?

I only got it Febuary/March this year.

Volume and Lock buttons stopped working after new iOS 4.3.3 update (ipod 4th gen)

After I updated my ipod with the iOS 4.3, the volume and lock buttons stopped working.
This has happened before and it'sprobably one of the most annoying problems ever.
The lock button tends to stop working but then works again only when it wants to, but the volume buttons dont work at all.
When the locked button worked again I turned it off and turned it on again, but it didnt fix the problem.
I've pretty much tried everything that I've read and nothing seems to work.
So now, I don't know what to do.
Should I take it to a random apple store or to where I bought it from?
It seems that it's happening to almost everyone, so at least I'm not the only one and maybe someone can help me out

If you have restored in iTunes on a computer and the problem remains then it's a hardware fault and it needs to be repaired. When you update the iOS version on an iOS device it checks the hardware components, this is when it'll detect un-diagnosed hardware faults and the components will stop working... even if they were working previously

I was using my iPhone 5 and the screen randomly went black. I can still hear incoming calls but the screen stays black and unresponsive and stays black. My lock button stopped working last week so I can't restart the phone. What can I do to solve this?

I had an appointment this morning with Apple to try and solve the problem with my lock button ranomly not working anymore and a few hours before my appointment with the Apple store i was using my phone and my screen randomly went black and stopped working. And the p.roblem now i cant use it. I tried restarting the phone but I can't restart it due to my lock button not working so i need help with a solution on what i can do. I missed my appointment today because i could no longer use my phone and i'm now stuck using my laptop. I did also try connecting it to my MacBook but the screen was still unresponsive and black. I rescheduled my appointment to Monday to see what is wrong with my button and screen but in the meanwhile i would like to know if there is anything i can do or if i would just have to wait until monday and take it in to Apple. Any help would be really appreciated as i am phonelss for now until i take it in to Apple in a few days. Thanks.

You wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...

My iphone 4 lock button stopped working and now it won't charge

Hi.
A couple of weeks ago my iphone 4's lock button randomly stopped working, I had never dropped my iphone so I couldn't figure out why this had occurred. I did not see this as a big problem until recently when my iphone stopped charging. The iPhone had worked just as normal the day before it stopped charging. I usually charge my iphone over night, but one night it reached around 85% and stopped charging. I have tried it with several different iphone chargers and different plugs in the house but still the iPhone wouldn't charge. Now my iphone has ran out of battery and due to the fact that my lock button is broken, I can't try anything to turn it on. Does my battery need replacing?
Thanks,
Anna.

Try these steps: http://support.apple.com/kb/ts3281

Why does the lock button stop working?

on my iphone my lock button randomly stop working and i dont understand why has this happened to anyone else?

Could be hardware damage with the button.

My iPhone 4s is out of warranty but my lock button stopped working. What's the cost to replace it?

I have had my iPhone 4s for much longer than a year, and the lock button just stopped working all together, I didn't drop it or jam it or anything, it just stopped.

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

My lock button stopped working (after 4 months) and was wondering if there is any other way to take screenshots?? Please help! Thanks :)

My lock button just stopped working on my iPhone 4. I was wondering if there was any other way to take screenshots? Please help!!

Hi jess,
If your phone is only 4 months old, you should take it back to your Apple Store and have it replaced.
Cheers,
GB

Iphone 5 lock button stopped working

Hello
My lock button on my iphone 5 started to take a couple of presses to work a few weeks ago and now wont work at all,
I have had to start using assistive touch to lock my phone,
Will apple fix this or give me a new phone under warranty ? also do i ned to take it to the apple store ? which is a long way from where i live.
Regards

C&P #1
You will see me repeat this often and in fact, I will cut and paste it for future use.
A malfunctioning sleep/wake button is the prelude to catastrophic device failure and loss of data.
Very shortly, the user will need to reset and/or restore but will find that these actions are impossible without a working sleep/wake button. Get the iPhone serviced or replaced ASAP.
End of C&P
Backup if you can. Clock is ticking, time's-a-wasting.

Lock button stop working

Frnd i had purchased lumia 520 about 6 months ago and recently its lock button is not working at all.. I took it to the service centre they said that this problem does not cover under warranty and asking for ₹ 450 as a service charge ..... This is not fair.. They should fix it for free..

Hi arch245,
May we ask where did you bring the phone for repairing? Is it one of our Nokia Care Center? If not, I suggest bringing it to our authorize care center instead. You can check the nearest one to you through this: http://www.nokia.com/global/support/locations/.

My iphone 4's lock button stopped working and my warrinty isnt up yet but my phone is cracked. will apple still be able to replace it?

the whole back side of my phone is cracked but i don't know how i never drop my phone and i always have a case on it. but now i can't use my lock button and i really don't like assistive touch. will apple be able to replace my phone even if the back side of the phone is cracked?

If the damage is not user inflicted, Apple will replace it.
Frankly the only way to know for sure is to take it to Apple and ask them.

HT4528 My lock button stopped working...

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