HT4528 MY NEW PHONE IS NOT BACKING UP LIKE IT SUPPOSE TO AND IM NOT GETTIN ALL MY APPS MUSIC AND PCITURES

my new phone will not back up all my pics and apps ???? and music

Hello reneep44,
Thanks for using Apple Support Communities.
These two articles explain what iCloud backs up and how to manage the storage.
iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519?viewlocale=en_US
Here’s what iCloud backs up:
Purchase history for music, movies, TV shows, apps, and booksYour iCloud backup includes information about the content you have purchased, but not the purchased content itself. When you restore from an iCloud backup, your purchased content is automatically downloaded from the iTunes Store, App Store, or iBooks Store. Some types of content aren’t downloaded automatically in all countries, and previous purchases may be unavailable if they have been refunded or are no longer available in the store. For more information, see the Apple Support article iTunes in the Cloud availability by country. Some types of content aren’t available in all countries. For more information, see the Apple Support article Which types of items can I buy in my country?.
Photos and videos in your Camera Roll
Device settings
App data
Home screen and app organization
iMessage, text (SMS), and MMS messages
Ringtones
Visual Voicemail
Managing your iCloud storage
http://support.apple.com/kb/ht4847
You can also free up storage space by moving or deleting old email messages that you no longer need.
Have a nice day,
Mario

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HT1267 my iphone restored automatically, and now i have lost everything, including apps, contacts, texts etc...i cannot retrieve apps from my itunes as my new itunes did not have all the apps, due to rebooting my comp..can someone help on how i can retrei

My phone automatically restored, and now i have lost everythig apps,contacts,texts..i mean everything.... and my itunes does not have anything as my computer had to be reboot,due to a new hard disk...
Can someone help,i really need my contacts back asap....

well i put my phone on charge, when the connect to itunes icon appeared.therefore, resulting in restorage of the phone.
The prompt to connect to iTunes is automatic, but not the restore process. You must manually select restore. There is no automatic restore.
in order to re-download apps, i will need to re-purchase...and i cannot afford the amount,
Read the link I provided. Had you done so, you would know you do not have to re-purchase apps when re-downloaded.
but to be honest, i am concerned about my contacts. which have completely disapeared and i just want them back.
Unless your contacts were synced with a supported address book app on your computer as designed and intended and your contacts were included with your computer's backup, or unless your contacts are available online with a free Apple iCloud account, with a free Yahoo account, or with a free Gmail account with all providing the ability to sync contacts over the air, your contacts are gone.

Verizon dealer claimed newer phones do not come with a free SD Card?

Is it true that newer phones do not come with a free SD Card?
Is the HTC Incredible 4G LTE supposed to come with a free SD Card?
Back story:
When the Verizon guy opened the box and started to set up my phone, he asked for my SD Card. Thinking to myself that this is rather odd, I asked him why he needed it. The Verizon guy replied that the newer phones do not come with a free SD Card. I still thought that was a bit odd, but didn't bother questioning it as I probably had no control over the situation either way. It's been about a week or so, and it's still bothering me. I feel like the guy just said that to get a free SD Card...
Can anyone confirm if my HTC Incredible 4G LTE should have come with a free SD Card?
If it was supposed to, how can I go about contacting Verizon about my situation?
Thanks in advancee~

pshhjay, I can address your concern about the inclusion of SD cards with new devices. Thank you to the community for your imput. I can confirm that you will begin to see more devices that do not include a SD card. That includes the new Incredible and Samsung Galaxy 3. No worries, since the SD card has been replaced with internal memory on each phone. I hope this helps! ^CM

Play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

Hi amorg1876,
If your iPhone is skipping over certain songs, you may want to check out this article:
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Cheers!
- Ari

If I backed up with a newer version of iOS than the phone I am trying to backup to.. Is there any way to bypass the setup assistant in order to download the new iOS on the new phone then go back and restore from my old phone?

if I backed up with a newer version of iOS than the phone I am trying to backup to.. Is there any way to bypass the setup assistant in order to download the new iOS on the new phone then go back and restore from my old phone?

Try deleting your last backup by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on again. If it still won't back up, you may have an app that is preventing the backup from succeeding. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.

TS3992 I recently dropped my ipad and had to get a new one. I backed up the first I pad and used the icloud to reload all my data on my new ipad. Now when I go to backup the new ipad it says I cannot because I don't have enough ICloud storage available.

I recently dropped my ipad and had to get a new one. I backed up the first I pad and used the icloud to reload all my data on my new ipad. Now when I go to backup the new ipad it says I cannot because I don't have enough ICloud storage available.

If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back.

Traded in my iPhone for a different brand of phone. I had no idea that I had to sign out of iMessage before doing this. Now, my old phone is gone and my new phone cannot receive texts from people who have iphones and had me as a contact before. They try t

Traded in my iPhone for a different brand of phone. I had no idea that I had to sign out of iMessage before doing this. Now, my old phone is gone and my new phone cannot receive texts from people who have iphones and had me as a contact before. They try to send an iMessage and I have no way to receive an iMessgae now. On some server somwhere my AppleID still tells people they should send me iMessages. What is the solution to this issue? Deleting my AppleID would work to solve this issue, but I cannot ever delete the ID? What can Apple do for this?

If you did not erase your apps and data before getting rid of your old phone, try using Find My Phone and erasing everything remotely. See if this works.

I have just purchased a Macbook pro, but my iphone is currently synched to my old pc. How can I now synch it with my new mac without losing all the apps/music etc on my phone, Ta

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The easiest way is to copy the iTunes folder from your old PC to your MB (put it in the Music folder as a subfolder), along with the other valuable data on the old PC. Or restore it from a backup of your old PC. Then authorize iTunes on the MB to the same account you had on the PC. When you sync it will warn you that your content will be deleted, but it will be replaced with the same content from the MB. Before syncing you should also make sure there is at least one entry in iCal and Address book on the MB (assuming you sync to Outlook or equivalent on the PC) to assure that your contacts and calendar entries will move over correctly.
Al alternative that is less effective is to connect the iPhone to the MB without syncing, and choose "Transfer Purchases" from the iTunes File menu. This willl copy purchases music, videos and apps, but not ripped tracks from the iPhone to the MB.

I want to set up 5 different ipods to sync from one library, but want to be able to control what is synced to each ipod and have it remember that for future synching and just look for new songs and not sync all the other music in the library

I want to set up 5 different ipods to sync from one library, but want to be able to control what is synced to each ipod and have it remember that for future synching and just look for new songs and not sync all the other music in the library

Click here for options.
(58961)

Music on my phone does not show all the iTunes artwork, even after doing a backup restore, eliminating all music and restoring

Music on my phone does not show all the iTunes artwork, even after doing a backup restore, eliminating all music and restoring I have an iphone5 64 syncing about 8000 songs, so updating all is a time consuming, and now maddening process. Never had a problem before iOS 8. Someone (hello Apple) needs to develop a utility to help manage artwork recovery.

See earlier post by tt2
https://discussions.apple.com/message/7217190#7217190

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Thank you for participating in the Apple Support Communities.
It sounds like your iPhone 6 Plus is taking a long time to restore from an iCloud backup. I can understand why you'd be concerned after several days of waiting.
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If you need help restoring from an iCloud backup - Apple Support
Sincerely,
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My iphone 4s keeps freezing up. I have restored it as a new phone. Done numerous resets. But it still keeps freezing up when im using apps and trying to text. Its really annoying.

Oh OisinC7,
I'm aslo experiencing similar problem. Tell me your country and what apps make your phone freeze?

HT1766 Hi, I recently updated my IOS and backed up on itunes. In the process, I lost all my apps on my iphone. Any ideas on how to restore them? If I use the back up option, will I go back to my old IOS? Please help!

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If it's in recovery mode, the data is already gone. Why did you never back up your important data?

HT4528 MY NEW PHONE IS NOT BACKING UP LIKE IT SUPPOSE TO AND IM NOT GETTIN ALL MY APPS MUSIC AND PCITURES

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