HT4528 My phone started to sync with my computer and all of my ringtones that I bought have disappeared?! Everything else is the same but they are gone.... Please help?

Please help

Reply from iTunes Store Customer Support
There is no where for you to download them again for free- ringtones are not included in the iCloud feature. Applications can be redownloaded from the store at no additional cost- songs and movies can be redownloaded through iCloud (if they are available) but ringtones do not have that option. As I said, we can try to repost them for you but do not repurchase them unless you want to pay for them a second time. I encourage you to back up your purchases so you have the ability to restore them yourself if something happens to them.
If you want to know more about redownloading applications and other purchases let me know, and I'll be happy to provide you the redownload apps information and the iCloud information but this doesn't help you with ringtones.
I hope that this is helpful in resolving this matter.

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(100546)

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Sonali16 wrote:
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SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
You may find this information of interest...
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
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How to Use Multiple iDevices with One Computer

HT4528 My phone started to sync with my computer and all of my ringtones that I bought have disappeared?! Everything else is the same but they are gone.... Please help?

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