HT4528 My phone will not connect to a carrier (Verizon). It just says searching instead of showing bars. Cannot make or recieve calls or texts.

Question

My phone just started doing this, it just says searching instead of showing bars.  Cannot make or recieve calls or texts.
I have reset the network settings and the phone itself.  I have called the *228 and it said it reprogramed my phone.  walked away from my phone and it found service again for like 2 minutes and then went back to searching.  This is pathetic, I basically have a touch now.  I have hear several people have had this problem and it seems even after the phone is replaced they still have the problem.  I can't belive you can spend this much on a phone to have it not work. Any resolve to this problem coming?

Answer 1

I have first a question. When it states to activate a phone press 1, did you do it? If not try it.
The second thing I would recommend is to simply change the phone number either online through my Verizon web portal or call customer service and have them change your number.
Then wait about 20 minutes and see if the problem has gone away.
Since the micro Sim is only good for overseas unlocked use;  I believe a *228 send and select option 1 will set up your device on the Verizon network. You may just try doing that without changing your phone . Hey give it a try what can it hurt?
Good Luck