HT4528 My phones shows the itune logo and ubs cord
I cannot get my phone to turn on. The face shows the iTunes logo and a ubs cord
It is showing you that you need to connect the iPhone to your computer and restore using iTunes on your computer.
Similar Messages
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I am trying to get my contacts of an old iphone 3. It show the Itunes logo and the usb connector of the phone charger. How can I get that off the phone and access my contacts.
Ideas anyone?You need to plug it in to iTunes. Once it starts working again, back up the old iPhone to iCloud then go to iCloud in settings. Turn on contacts then you get them back. Another option is to back up to iTunes with the old one, then on the new one, go on iTunes, click restore backup, and choose the old iPhone. I suggest using icloud. Hope it helps!
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I Downloaded ios6on my ipad2 and it totally wiped it. It now shows the iTunes logo and a USB cord. What do I do to get my information back and why did this happen?
The phone is in recovery mode. See this support document for instructions on what to do. http://support.apple.com/kb/HT1808
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My iphone 3g show the itune logo and when I restore it, it says restore error 46? What is restore error 46? How could this be resolved?
Hi! were you able to restore your phone?
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After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
My iPad was disconnected during upgrade. I've tried restoring and resetting. I just did an iPad erase in "find my iphone" and it still shows the itunes logo and the fire-wire cable on the screen with an arrow. It's currently plugged into my computer. How do I remedy this?
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US -
I awoke this morning to find my iPhone 3g in recovery mode. I tried rebooting, charging, and when I connected to iTunes it gave me a message saying I had to finish recovery first. My screen shows the iTunes logo and the USB cable. Any ideas?
http://support.apple.com/kb/HT1808
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My Iphone 4 will not turn on all it will do is show the iTunes logo and and arrow point to it with an image of the connector to power cord. Ive tried to turn it off, taken out sim but nothing
Hello there, FrancesCech.
The following iPhone Troubleshooting Assistant should help with what to do with your situation:
Apple - Support - iPhone - Restore Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/restore/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
My mini ipad shows the itunes logo and picture of charger on screen
My mini ipad shows the itunes logo and picture of charger on screen
You are in Recovery Mode. Follow step 1 to 6 closely to recover your iPad.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad -
I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?
Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
Restore iPad
If you can't restore this way, you will need recovery mode.
Unable to Restore -
My Ipad shows the Itunes logo with connecter cord and arrow but wont turn on. How do I fix?
In need of some help, my Ipad turned off two days ago. I pushed the home button and the start to reset. Now it shows the Itunes logo with the connecter cord and an arrow. I plugged it into my PC, and there was an update for my Ipad. Waited the three hours for the update and disconnected hoping that everything was fixed. Would not turn on again so held the start/home and it still shows the Itunes logo, and when I plug it into my PC, Itunes will no longer open. I live three hours away from the nearest Apple store and would like to get it fixed at home if possible.
Did you expect iTunes to start automatically or did you start it yourself? Start iTunes and then connect the iPad.
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My iphone went blank and when I plugged it into outlet the screen shows the itunes logo and a picture of what looks like the charger. I tried to reset it and it does not respond. Can anyone help?
That screen means it has gone into recovery mode. You need to connect to a computer running iTunes by following the instructions in http://support.apple.com/kb/HT1808 for the procedure of recovery mode connection.
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The first thing happened was an apple logo blinking on and off. tried pressing home and power button together then now it shows an iTunes logo and usb cord. Please help me!
shut down the phone first.
hold the Home button and then connect it to iTunes, keep pressing the home key till the time you see a message on iTunes saying 'itunes has detected a device in recovery mode' click ok a,release home key and click on Restore -
TS1424 how do i remove the picture of the itunes logo and chargin cord from mu ipad? it is frozen
How do I remove the picture of the itunes logo and charging cord from my ipad? it is frozen! I was going to download the ios7 and this popped up!
The image indicates that the iPad has gone into recovery mode, you will need to do as image shows and use the cable to connect the iPad to your computer's iTunes (you will need an up-to-date version of iTunes on your computer) : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it
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I was trying to transfer itunes to my macpro from my iphone 4 and the phone froze up with the itunes logo and a usb cord looking like its suppose to plug into the itunes.. Now my phone wont go past that screen and i cant use the phone at all... Help if you can?
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.
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