HT4528 My top lock button has stopped working, how do I go about getting that fixed/replaced?

My top lock button has stopped working on my iPhone 5. How do I go about getting that fixed/replaced? I bought this phone last October.

Take it to your Apple retail store genius bar ,it has 12 months warranty

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My centre button has stopped working and my top lock button has stopped working too. I've had this iPhone 2 years now, can I take it into apple and swap for another phone or am I not covered? Thanks

My centre button has stopped working and my top lock button has stopped working too. I've had this iPhone 2 years now, can I take it into apple and swap for another phone or am I not covered? Thanks

The standard Apple warranty is 1 year. I believe you can purchase AppleCare+, which extends the warranty to two years from the date of purchase. This extended warranty needs to be purchased within 30 days of the purchase date for the phone.
If you have the extended warranty, you may be able to get a replacement phone at no cost. You will need to make an appointment at an Apple Store Genuis Bar and have them take a look at the phone.
If you did not purchase the additional warranty coverage, you should be able to purchase an Out-of-Warranty replacement, which is $199 for the iPhone 4S.
~Lyssa

My ipod touch 4th generation lock button has stopped working how do I fix it myself or how much will it cost to be repaired?

My ipod touch 4th generation lock button has stopped working how do I fix it myself or how much will it cost to be repaired?

Hi peace1161,
If you are looking for more information about repair pricing should you decide to have your iPod Touch serviced, you may find the following page helpful:
Service Answer Center - iPod
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Regards,
- Brenden

Lock button has stop working

My lock button has stop working what do I do..... It will not lock

You being the phone into Apple for evaluation and possible replacement.

Will apple replace my phone with no cost if my lock button has stopped working??

will apple replae my phone with no cost if my lock button has stopped working? iphone 4

Welcome to the Apple Support Communities
Only if the iPhone is in warranty. If not, you will probably have to pay for a refurbished iPhone (Apple doesn't repair iPhones and return them to you). See "Warranty & Service Pricing" > http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

My iPhone 5 lock button has stopped working

My iPhone 5 lock button has stopped working, it says on the website that certain models can be sent in to be replaced and that my serial number is one of these, but I am out of warranty and will not allow me to contact Apple without payng £25, is anyone else had the same issue as I don't want to pay out money to get something fixed that Apple have recognised to be faulty, and I don't live anywhere near an Apple Store

Hi
The £25 charge is a support charge for iPhones out of free support, you should not be charged for requesting support for a recall issue however if you can stretch to get to an Apple Store it is worth it resolving any issues face to face rather than email or phone is just easier.
Check you are eligable here:
https://ssl.apple.com/support/iphone5-sleepwakebutton/
Hope this helps

My lock button has stopped working will Apple replace my phone with a new one?

I have an iPhone 5 which I got in January of 2013 it is now October 2013 and my lock button has stopped and the camera seems to be depixelating I think, would Apple replace the phone with a new iPhone, I haven't dropped it, it has no major dents or drop wounds. Also as a secondary question, if they do replace the phone do I get the charger cable ect? or are no accessories included ?

No accessories, just a perfect Replacement iPhone 5 exactly like yours, same color, same GB, everything the same.

My iPone 5 has broken the lock button has stopped working and there are many other software problems, I was wondering would I go about in getting this repaired by apple?

I have my phone since november and it has slowly start to bug out, the brightness will just adjust itself, it won't repond to my touch. The lock button has completely stopped working. What do I do? I've never had to deal with apple ever before so I'm not aware of their producer and how long do I have to wait to recieve my product? Hoping you could answer my question. Many

I should have seen that coming
Start here
https://expresslane.apple.com/Issues.action
assuming you are in US
Following on from excellent advice above you pick the "Genius Bar" from top menu of particular store

My iPhone 5 lock button has stopped working, I am only 14 am I able to take it in to apple store?

I am 14 years old if I take my phone in will they be able to repair it or replace it without my parents, also if the lock button dosent work do apple normally replace iPhone 5's

Yes. Make Genius reservation first, so you do not have a long wait at the Apple Store. From the problem you describe, most likely, the Genius will handle the problem with a perfect Replacement iPhone 5 just like the one you have now.

My lock button has stopped working what can i do to fix it

how can i get this fix? or can i just go to the store and they will replace it

Try:
fix for Home button
Fix a broken, unresponsive or sticky iPhone Home Button
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

My home button has stopped working how do I fix it

I have sync'd with my pc, and restored the factory settings - nothing has helped fix the problem
Anyone know how to get the home button working again?

Replace it.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

HT1414 my top button has stopped working since the ios7 update can you help the shop said its not directly the button as its clicking properly

my top button has stopped working since the ios7 update and the shop said the actual button is working ok does anybody have an answer for this

i found out my prob!
here is what you do.
go to the "system preferences" on your dock.
click "software updates".
click "installed software"
if it shows something about a recent update about "EFI UPDATE, FIRMWARE, THUNDERBOLT" or anything like that, exit out of it.
go to mail.
click "mail" at the top.
click "preferences...".
find the account you are having trouble with, once you do, make sure its highlighted, then click the "-" at the bottom of the window (this will only effect that mail account, it will not effect your ical weather or not its synced thought that email account)
hit the "+" (right next to the "-") and add your accout back!
its something with that update that effected mail, i hope this works out for you, if not reply back

My iPad 2 home button has stopped working I have tried the swivel from landscape to portrait whilst holding the button, I have tried holding the off button then the home button and I was told I could create my own home button in the settings but I can't!

My iPad 2 home button has stopped working all together, I have tried the swivel from landscape to portrait whilst holding the home button, I've tried pressing the off switch then pressing the home button, the other thing I was advised to do was create a home button in the settings under the accessibility option but I don't have the option I was advised to use under there! Help! It's really frustrating having to turn the device off everytim I want to switch apps and I really can't afford to send it away to be mended! Many thanks in advance

The accessibilty setting that was mentioned is:
* Enable AssistiveTouch
Enable AssistiveTouch which floats a virtual button on-screen which can mimic all hardware buttons on the device:
Settings>General>Accessibility>AssistiveTouch: turn ON
*Note* If you power off the device using the AssistiveTouch panel (tap the on-screen AssistiveTouch button, Device>Lock Screen (tap and hold to power off)), you will NOT be able to power on the device *if your Sleep/Wake (power) button is not functioning*. You will need to connect the powered off device either to a PC's USB port or an external charger to power the device back on.

HT204266 Why did my lock button suddenly stop working?

I just recently bought the Iphone 5. Its only been a couple of months and my lock button suddenly stopped working. My Iphone 5 isnt the only one that has done this, I know many other people whose phones have done the same thing. Does anyone know why they are doing this?

Hey destinyw12,
I'd take a look at the iPhone hardware troubleshooting article to see if you can resolve the issue with your Sleep/Wake button:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Specifically, you'll want to look into the section titled "Buttons and Switches" which will be applicable to your situation.
Take care,
David

HT201412 If the on/off button at the top of my iphone stopped working, how can i shutdown the phone and rebot?

If the on/off button at the top of my iphone stopped working, how can i shutdown the phone and rebot?

Use Assistive Touch. Settings App > General > Accessibility > Assistive Touch > Device > Lock Screen. To turn OFF, hold down on the lock screen until slide to power off appears. To turn ON, connect iPhone to power, charger or USB port of computer.

HT4528 My top lock button has stopped working, how do I go about getting that fixed/replaced?

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