HT4528 trying to update ios7 now th phone is not responding, stuck at itunes display
I am in the process of updating ios7, Now th iphone is stck at the display of itunes
Hello jeevith,
The following article provides information and steps that can help get you through the update process in case things aren't going as planned.
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
Cheers,
Allen
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I tried to update and now my phones frozen with the itunes symbol and wont restore. What do i do?
Did you try to connect in recovery mode again? iOS: Unable to restore
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While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
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I just recently updated to iOS7, then this evening I TRIED to upload the next version. Now my phone will not activate with my Verizon account. The phone has no service in an area where I have 5 bars on my Wi-Fi. But yet my phone will not activate.
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I have an iPhone 5. I was on ios 6.0.1. and tried to update to the new software via my computer (a PC). I received an error mid-download and now my phone is stuck in recovery mode. However, my iTunes does not even recognize my phone or that it's in recovery mode. I've downloaded the most recent version of iTunes as well.
Place the device in DFU mode (google it) then restore.
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HT201442 Problem updating software - Now my phone is not working at all!!!
Hi
I went to update my software on my iphone this morning. It started working then suddenly came up with an image to connect to iTunes.
I connected my phone to my laptop and my iTune said it needed to be restored, i started to do this and then a message came up saying the devise is eligible.
My phone is still showing connect to iTunes and i cant do anything at all.
Please help.
Thanks
SueTurn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
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HT201210 just done update and now my phone will not allow me to input passcode
update came up on phone, updated wirelessly as requested now phone is speaking when i touch passcode the numbers i am inputting but will not unlock screen.
Hey dfrederick1,
Thanks for the question. I understand you are having issues accepting the Terms & Conditions. If you have not already done so, you may want to restart your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
You may also want to make sure cookies are not blocked and private browsing is turned off in Settings > Safari (you can also take this opportunity to Clear Cookies and Data):
Safari settings - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Thanks,
Matt M. -
Last night I back up my phone to my computer as always and once it completed it was not responding. I tried to restore the infromation as of the back up last night but it ask for a password which I do not remember placing. I was able to store as of the date I purchased the phone 2 years ago. Also, I am not in the cloud.
How do I get this password so I can get my information back???
Thank youUnfortunately you've discovered too late how important it is to maintain an up-to-date backup of your iTunes library (and all other data of value). You could, before wiping the drive, have considered making use of a commercial data recovery service that could (albeit at considerable cost) have extracted your library from the hard disk, even if virus infected.
In the absence of that option, you will need to restore the content of your library from its original sources:
Depending on your location, you may be able to re-download any iTunes Store purchases that are still available on the Store
Likewise, most digital purchases from Amazon (including auto-rip copies of purchased CDs) should be available from the Amazon Cloud and via the Amazon Music application - the same may be true of other commercial sources for digital downloads
Content imported from your CDs will have to imported again
The specific situation that you describe regarding the music imported from your friend's external HDD suggests that either the source is badly organized and/or originates from a source other than iTunes (other media players may use alternative tags for information like artist, title, album, etc. that are not wholly consistent with how iTunes handle these). Without details of the issues you're seeing it is difficult to suggest a remedy other than going through the media album-by-album, track-by-track, and correcting the inconsistencies.
In the absence of a backup or access to the original library data there is no option other than painstakingly recreating your library as described above. As you do so, you'll now realize how important creating and maintaining backups are - in my case I have at all times three separate duplicates of my library, in two different locations, where none is ever more than a week old compared to the content of my master library. -
Updated software now getting app (85) not responding
Helps appreciated on this.
Blackberry 8800, had it for years. I did a sofware update which resulted in two error codes. In view of this I reinstalled the previous sofware but still had same errors.
I have now gone back to the updated software so currently on: V4.5.0.174
The errors I am getting are:
''uncaught exception: java.lang.IllegalArgumentException''
and
''uncaught exception: Application net-rim-bb-messaging-app(85) is not responding''
The impact is on the email boxes which either won't open or are painfully slow so unusable.
Having done a search on similar issues someone had recommended deleting bb messenger as it could be a conflict. I have tried that and it is just the same.
Getting desperate now, so any suggestions would be very welcome.Helps appreciated on this.
Blackberry 8800, had it for years. I did a sofware update which resulted in two error codes. In view of this I reinstalled the previous sofware but still had same errors.
I have now gone back to the updated software so currently on: V4.5.0.174
The errors I am getting are:
''uncaught exception: java.lang.IllegalArgumentException''
and
''uncaught exception: Application net-rim-bb-messaging-app(85) is not responding''
The impact is on the email boxes which either won't open or are painfully slow so unusable.
Having done a search on similar issues someone had recommended deleting bb messenger as it could be a conflict. I have tried that and it is just the same.
Getting desperate now, so any suggestions would be very welcome. -
Firefox will not load; It said it was updating and now it just says not responding
Firefox said it was updating,since the updates,it will no longer run, it just says not responding; I have windows XP. I have Uninstalled and re-installed., I bought the PC health Advisor, nothing works.Nonresponding, it will not load.
== This happened ==
Every time Firefox opened
== it updated ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Comcast Install 1.0; GTB0.0; .NET CLR 1.1.4322)You could try the new Reset feature. This duplicates certain key data from your active settings folder into a new one, bypassing some add-ons and custom settings. Your plugins will still be active, but could be disabled manually if you like.
More information in this article: [[Reset Firefox – easily fix most problems]].
If the new settings folder has the same problem, you can switch back to your current folder, if you like, using Firefox's Profile Manager. (See [[Use the Profile Manager to create and remove Firefox profiles]] -- don't delete anything just yet; use this dialog to switch back and forth as needed.)
Does it work better after a reset? -
HT4061 Downloaded the latest update and now the phone will not come on?
I just downloadedf the latest update but my phone only shows the itunes symbol with an arrow and a plug gigure below it when I hit the power button.
Hey mkp55,
Welcome to the BlackBerry® Support Community Forums.
How long has the BlackBerry Z10 smartphone been attempting to reboot? Have you reinserted the battery?
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
How can I talk with a real person to solve my problem?
you can restore it to factory settings that will remove the passcode
about a real person then going to an apple store if they have one in your country or the place you bought the -
I have just tried to download ios7 and my phone is now asing me to restore it to factory settings. What can I do?
Don't do the ios 7 update. It is horrible. I can't find half my games.
-
I have recently done the update to my iphone and then tried to backup my iphone to itunes and an error meesage has occured and now my phone isn't responding to anything and is stating that it needs to be restored back to manufacturers settings, Can anyone help?
Hi d_diotte,
Thanks for using Apple Support Communities. If you're unable to update your iPhone and keep seeing the "Connect to iTunes" image, this article has some steps you can try:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Cheers,
- Ari -
Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.
Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.
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